Subi Subscriptions App for Shopify

Subi Subscriptions App

Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
Feedback
889
Reviews
Chart
#329
Shopify

All reviews

1 / 5 Share
May 22, 2025

Impossible to stop charge on your account even after installation.

Store Using app Total reviews Average rating
VajraVega 5 months 1 1.0
Developer Reply

We're really sorry to hear about your experience. That’s definitely not the experience we want for our users. You should never be charged after uninstalling, and we’d love to investigate and resolve this for you as quickly as possible. Please reach out to our support team in the app or at [email protected], and we’ll make it right.

5 / 5 Share
May 22, 2025

The app works flawlessly and is very reliable. I especially want to highlight the support, Miles was incredibly friendly, helpful, and highly competent, even when dealing with more complex issues. Great experience overall highly recommended!

Store Using app Total reviews Average rating
drucker-flatrate.de 9 days 2 5.0
Developer Reply

Thank you so much for your amazing feedback! We're thrilled to hear that the app is working flawlessly for you and that Miles was able to provide such exceptional support—even with the more complex issues. We'll be sure to pass along your kind words to him. We're grateful for your recommendation and are always here if you need anything! 🙌

3 / 5 Share
May 20, 2025

Milesのサポートは素晴らしかった。 Appの性能の良さなどは使ってみてから評価します。 Miles provided outstanding support. I’ll assess the app’s performance after I’ve had a chance to use it.

Store Using app Total reviews Average rating
beauty.eva-wax 8 days 1 3.0
Developer Reply

Thank you for your feedback and for highlighting Miles’ outstanding support — we’ll make sure he sees your kind words! We completely understand that it takes time to fully evaluate the app, and we hope it meets (or exceeds!) your expectations. If you have any questions or run into anything along the way, we're here to help!

5 / 5 Share
May 16, 2025

I've tried almost every other subscription app and Subi was the only one I found easy to use, not overpriced, and with an amazing customer support. Sam helped me throughout the entire process of setting it up in the most efficient way. Recommend!

Store Using app Total reviews Average rating
Bodyzeus About 2 hours 3 5.0
Developer Reply

Thank you so much for the wonderful feedback! We're honored to hear that Subi stood out among the rest for its ease of use, fair pricing, and support. Huge kudos to Sam for guiding you through the setup so efficiently — we’ll definitely pass along your kind words. We're so glad you're enjoying the experience, and we truly appreciate the recommendation! 🙌

5 / 5 Share
May 16, 2025

Stella was amazing helping me with my issue.

Store Using app Total reviews Average rating
No Bloat Foods Over 1 year 1 5.0
Developer Reply

Thank you for your kind words! We're so glad Stella was able to help — we’ll be sure to pass this along to her. If you ever need anything else, we're here for you! 💬✨

5 / 5 Share
May 16, 2025

Really perfect support team, nice application. I will try it out in my store.

Store Using app Total reviews Average rating
nordesign 7 days 8 5.0
Developer Reply

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team and that you're giving the app a try. We hope it works perfectly for your store, and we're here if you need any help along the way! 🚀

5 / 5 Share
May 15, 2025

Miles a sûr résoudre mon problème de ma manière très réactive. Encore merci Miles pour ton professionnalisme.

Store Using app Total reviews Average rating
Essence de Deen 27 days 2 5.0
Developer Reply

Un grand merci pour votre retour ! Nous sommes ravis d’apprendre que Miles a pu résoudre votre problème rapidement et avec professionnalisme. Nous ne manquerons pas de lui transmettre vos remerciements. N’hésitez pas à nous recontacter si vous avez besoin de quoi que ce soit ! 🙏

5 / 5 Share
May 15, 2025

Pearl is very helpful and super fast with her replies. Thank you so much for your help!

Store Using app Total reviews Average rating
Henua - Organic skincare About 1 hour 2 5.0
Developer Reply

Thank you so much for your kind words! We're so glad to hear that Pearl was helpful and quick to respond. We'll be sure to pass your appreciation along to her. If you need anything else, we're always here to help! 💛

5 / 5 Share
May 14, 2025

Nareh did a great job with helping us troubleshooting installation with custom theme.

Store Using app Total reviews Average rating
Biostime About 1 hour 1 5.0
Developer Reply

We really appreciate your feedback! It’s great to hear that Nareh was able to assist you effectively with the custom theme installation. We’re lucky to have her on the team, and we’re here if you need any further help down the road!

5 / 5 Share
May 14, 2025

Sam was incredible in helping us get set up with our somewhat unique use case. Very friendly and informative! Subi has been the perfect solution for us.

Store Using app Total reviews Average rating
Rochford Supply 25 days 2 5.0
Developer Reply

hank you so much for the amazing feedback! We're thrilled to hear that Sam was able to guide you through your unique setup — and in such a friendly and informative way. It’s wonderful to know that Subi has been the perfect fit for your needs. We’re always here if you need anything else! 🚀

5 / 5 Share
May 14, 2025

Thank you to Stella for helping me! Had a shipping issues that I could not figure out and she helped resolve the issue quickly. Appreciate the help. Loving the help included with this app.

Store Using app Total reviews Average rating
Lolablue Living 10 days 7 5.0
Developer Reply

Thank you for the kind words! We're so glad Stella could help resolve the issue quickly — we’ll pass along your thanks. Happy to hear you're loving the support! 😊

5 / 5 Share
May 12, 2025

super Pearl, merci !

Store Using app Total reviews Average rating
Yoku 4 days 5 5.0
Developer Reply

Glad you liked Subi, merci à toi ! 😊

5 / 5 Share
May 8, 2025

So far, I'm enjoying the app. I'm just in the setup phase right now and it's been pretty simple. Plus, Harry already jumped in and helped me with a few design tweaks. I'm looking forward to using the app and updating my review once we have some subscribers.

Store Using app Total reviews Average rating
First House About 1 hour 2 4.5
Developer Reply

Thanks for the kind words! Glad setup’s been smooth and Harry could help out. Can’t wait to hear how it goes with your subscribers! 🚀

5 / 5 Share
May 7, 2025

She went above and beyond to help me set up my Subi account, amazing service!

Store Using app Total reviews Average rating
Charmed Rose 3 months 1 5.0
Developer Reply

Thanks so much! We're thrilled to hear you had an amazing experience — going above and beyond is what we aim for! 💪✨

5 / 5 Share
May 6, 2025

This app is great! Customer support is over the top. Pearl was the best helping me out!

Store Using app Total reviews Average rating
KALIX CPN About 1 hour 4 5.0
Developer Reply

Thank you! We're so happy you're loving the app — and huge shoutout to Pearl for being the best! 🙌💛

5 / 5 Share
May 5, 2025

Aliya was a great help on the live chat/support!

Store Using app Total reviews Average rating
SIMKA 22 minutes 1 5.0
Developer Reply

Thanks! So glad Aliya could help! 😊

4 / 5 Share
May 5, 2025

Customer support is excellent! Worked with Miles and received the clarity I needed.

Store Using app Total reviews Average rating
AmberGoo 2 months 2 4.5
Developer Reply

Thanks so much! We're happy to hear Miles provided excellent support and helped clarify things for you. We're always here if you need anything else! 😊

5 / 5 Share
May 4, 2025

Regarding Helpdesk: Available on Sundays, very helpful. Fast and great support.

Store Using app Total reviews Average rating
Lupo's Life 5 months 1 5.0
Developer Reply

Thanks for the great feedback! We're glad you found the Sunday support helpful and quick. Always here when you need us! 🙌

5 / 5 Share
May 1, 2025

Very satisfied. Assistance from Nareh en Dela when offboarding was very good!

Store Using app Total reviews Average rating
Zippit 9 months 4 5.0
Developer Reply

Thanks so much! We're glad Nareh and Dela provided great support during offboarding. Wishing you all the best! ✨

5 / 5 Share
May 1, 2025

Miles deserves a raise! He went above and beyond to help me out. Excellent customer service!

Store Using app Total reviews Average rating
TideTreats 7 months 2 5.0
Developer Reply

Thanks a ton! We couldn’t agree more — Miles is a star! 🌟 So glad he was able to go above and beyond for you.

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