All reviews

Rating Breakdown

  • 5
    84% (1,728 ratings)
  • 4
    6% (121 ratings)
  • 3
    1% (22 ratings)
  • 2
    1% (20 ratings)
  • 1
    6% (118 ratings)
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5 / 5 Share

April 15, 2025

Great customer service

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

I like the capabilities of the app a lot! However, the support is amazing. We had a shop issue over the weekend and were able to chat with Yajaira with Recharge Technical Support! Absolutely amazing service! Often times people have a really solid app, but they do not have the right support. That is not the case for Recharge

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

swift response to questions

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2025

Would recommend this app, the customer service team is great and always seems to understand my questions. Couldn’t run my business so smoothly without recharge.

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2025

Mallory C. Was Great! She solved all of my problems!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Excellent Service

Store

Skingoo

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2025

So simple to use and manage and the customer service is so helpful - specifically Max S!

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

April 11, 2025

Support was friendly, responsive and knowledgeable, they got to the solution in a very short time

Using app

11 months

Total reviews

1

Average rating

3.0

5 / 5 Share

April 10, 2025

Zac was efficient, kind, and very knowledgeable throughout the process of getting help. I couldn't recommend him enough and hope to get his support in the future if I do need any guidance on Recharge again.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Store

Watier

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

My advisor was awesome.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2025

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 9, 2025

Best Technical Support Team. Always helpful and will go above and beyond.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 9, 2025

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2025

Absolutely the best full featured subscription app with a highly knowledgeable and helpful support team. We have also been very fortunate to have Amber P. from the Recharge Support team help us with more difficult Shopify Plus integration/upgrades which were handled in a timely, efficient and friendly manner. Excellent!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Still in the process of setting our new subscriptions model up. But the team in support are very helpful in supporting us do this.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2025

Top Notch Support Team. Great to always have a live person supporting you. Malik gave detailed instructions and was able to answer all of concerns.

Store

Solvasa

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Great support by Pierre L on questions concerning complex migration issues with payment providers. Thanks again!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

We've been very pleased with Recharge overall and are continuing to turn on new features and configure the platform to better suit our customers' needs and drive success in the form of better health outcomes thanks to Recharge. As we have been diving in recently to optimize this app, the Recharge support agent Elijah P. has been extremely helpful. Elijah has walked us step-by-step through to set up functionality with which we were unfamiliar and was always very prompt and professional to help us get through several time-sensitive, launch-critical components of our project. We will continue to need intermittent assistance until we are fully optimized, and it's very reassuring to know that Recharge support, especially Elijah, has our backs. Big kudos to Elijah and thank you to the whole Recharge team!

Using app

Over 6 years

Total reviews

4

Average rating

4.3

5 / 5 Share

April 3, 2025

Recharge support has always been great to work with and issues are usually resolved in a timely manner. Thanks for all your help.

Store

Bobo's

Using app

Over 6 years

Total reviews

2

Average rating

5.0