All reviews

Rating Breakdown

  • 5
    84% (1,554 ratings)
  • 4
    6% (112 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Sept. 5, 2024

Store

dnafood

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Vinse was on hand the whole process to make sure the Recharge integration ran smoothly. Vinse was always ready to hop on call to assist with even the smallest of queries. Technical support is also quite quick at responding.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Great App and great support, amazing :)

Using app

About 8 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 4, 2024

I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.

Store

cGPMAX

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Recharge Support found the solution to our issue very quickly.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 2, 2024

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

Using app

About 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 30, 2024

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Using app

Over 5 years

Total reviews

6

Average rating

4.8

1 / 5 Share

Aug. 29, 2024

Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.

Using app

Over 6 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 29, 2024

Amazing customer support if you need it and a very handy app. Highly recommend.

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Great app and great support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Quick and helpful support, thank you!

Using app

Almost 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

We've had a great experience w/Bold and is helping us build our growing subscription business

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 21, 2024

I would recommend!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 19, 2024

Always quick respond and help, highly appreciated!

Store

Slowly

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 16, 2024

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

Using app

About 5 years

Total reviews

6

Average rating

4.8

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services