All reviews

Rating Breakdown

  • 5
    88% (1,823 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (117 ratings)

Reviews with Text

  • 91% (1,884)
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5 / 5 Share

March 12, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

she was great! so helpful duska's the best xx

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2026

Great service coming from this app!!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

This app is insanely well built. We transitioned from BOLD subscription app (which was not ideal to be using in the first place) to Recharge. The migrations team is very knowledgeable. Setup is seriously the easiest I've ever seen. And cancelation prevention works incredibly well right off the bat with their AI. Highly suggest.

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 10, 2026

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Super helpful in resolving some issues that came up. Couldn't be happier with the support team. Thank you.

Store

4-Skin

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

great app and great customer service!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 9, 2026

Fantastic app and amazin prompt support via chat.

Store

amusi

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 7, 2026

Started using this app many years ago when they had fair pricing. Now we are locked into them since we cannot easily move subscribers, and they have massively raised prices while doing nothing. Their fees amount to over 10% of our recurring revenue, and that is on top of the merchant fees we pay because Recharge, even though they bill like a merchant account, you still need a separate merchant account that will bill you more. Do not make the mistake of using a company like ReCharge that will just keep raising prices on legacy customers once they know they have you trapped.

Using app

Almost 7 years

Total reviews

1

Average rating

1.0

5 / 5 Share

March 4, 2026

It’s always a great feeling when a support experience actually feels... supportive. Matt nailed the two most important parts of customer service: technical competence and persistence. Thanks!

Using app

About 8 years

Total reviews

4

Average rating

5.0

3 / 5 Share

March 4, 2026

Yajaira T. helped me out with some important things when i needed customer service. She deserves 5 stars, however Recharge is not providing the assistance and guidance we expected for customers that are paying the full Plus plan during critical moments

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 3, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

great customer service

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 3, 2026

Tech Support team is responsive and knowledgeable, willing to go the extra mile for clients!

Store

Sprinly

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2026

Jaden is one of the best CSR that ever assisted me. Keep doing a great job, Jaden!

Using app

About 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2026

Onboarding with Recharge has been so simple. The platform is super user friendly and our onboarding manager Vinse has been an absolute star! It's early days for us on Recharge but I am loving the experience so far.

Store

111SKIN

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Roberto was extremely helpful in answering my questions (and I had a lot)! Very patient and kind, and talked me through everything so it was easier to understand. They sent screenshots of everything they were explaining, and even ran a test scenario for me! Learned a lot and will be taking stuff back to my team. Thanks so much for your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

This is wonderful to hear. I’m glad Roberto took the time to walk through everything clearly and provide thorough support. We appreciate you taking that knowledge back to your team. Ty Bailey | VP of Services