Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,941
chart
#3,341
All reviews
Rating Breakdown
Review RSS Feed
Dec. 16, 2024
support is very smart and responsive. Helping me resolve my issue quickly. Also the product has never broke on me.
Dec. 16, 2024
Was not using this app and had no idea it was charging me monthly for over a year.
Dec. 13, 2024
Jaden is such a great support! So thankful being supported by him/her! Helped me with multiple issues and guided me through properly. Thanks again Jaden!
Thank you for your review - and for the shout out to Jaden! - Ty Bailey | VP of Services
Dec. 13, 2024
Thank you for the five star review! - Ty Bailey | VP of Services
Dec. 12, 2024
Very responsive to trouble shooting within the app. And the team listens to its customers and tries to give them what they need
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
Dec. 11, 2024
Malik provided us with excellent customer service. He was professional. knowledgeable and friendly in his communications and followed up with us as he had promised.
Thank you for the review - and the shout out to Malik! - Ty Bailey | VP of Services
Dec. 10, 2024
Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!
Thank you for the five star review! - Ty Bailey | VP of Services
Dec. 10, 2024
excellent customer service
We appreciate your review! - Ty Bailey | VP of Services
Dec. 10, 2024
I had a complicated problem recently and Ola was able to help me figure it out with no problem. Such an easy and reliable platform.
We are glad Ola was able to assist you. Thank you for the review! - Ty Bailey | VP of Services
Dec. 10, 2024
Brilliant App for subscription services with great support on hand.
Thank you so much for the five star review! - Ty Bailey | VP of Services
Dec. 9, 2024
Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!
We appreciate your review! - Ty Bailey | VP of Services
Dec. 9, 2024
Thank you so much for the five star review! - Ty Bailey | VP of Services
Dec. 8, 2024
App is great and customer service is 10/10
Thank you for the review and shout out to our support team! - Ty Bailey | VP of Services
Dec. 5, 2024
We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful
We're so glad to hear that you had a positive experience with our support team! - Ty Bailey | VP of Services
Dec. 5, 2024
Great customer service for technical troubleshooting! Jaden was very helpful, thank you!
Thank you for taking the time to leave a five star review - and for the shout out to Jaden! - Ty Bailey | VP of Services
Dec. 4, 2024
Great support from the team as always
We appreciate the shout out to our support team! - Ty Bailey | VP of Services
Dec. 3, 2024
Helpful rep
Thank you for the five star review! - Ty Bailey | VP of Services
Dec. 2, 2024
PROS: - Customer service is always very responsive and helpful. (Shoutout to Zachary!) - Custom bundles and periodic subscriptions have substantially improved store metrics across the board. - Analytics dashboard is easy to navigate and read at a glance. - Good range of integration options with other softwares/apps/services. CONS: - Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance. - Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.
We appreciate your feedback & review! - Ty Bailey | VP of Services
Dec. 1, 2024
As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.
Thank you for the shout out to our support team! - Ty Bailey | VP of Services