Recharge Subscriptions App
All reviews
Recharge continues to improve each year, adding new features and capabilities. Can't wait for the day it can fully integrate with Shopify checkout API, I am sure it will come eventually. Their support is top notch
Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!
Extremely helpful during the onboarding process. Looking forward to working with ReCharge and offering our customers a super easy experience when they sign up for our subscriptions.
ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.
We use this app for coffee subscription services. It is typically very user friendly, and when we are not able to figure something out, Recharge has an amazing team of customer support reps who are quick to assist. Thank you Katrina - we really appreciate it!
ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.
We initially had issues with the app and our ability to view customer information within shopify. I am happy to report that ReCharge DID fix the issue and we are now able to do all of the functions through shopify as promised. This app is very user friendly for the end user and places automatic subscription orders while sending customers a notification with time to allow them to increase, reduce, swap, cancel, or update before each order is placed. It also allows us to adjust the order for the customer as they sometimes request. I've gone from frustrated to impressed. I thank ReCharge for working out a fix and for sticking with it. This review update is my thanks for their hard work and for making it happen. UPDATE: 2/7/24: After several years of recharge use, recharge has gone from a fee structure designed to make money with you as you grow, to a structure designed to make money off of you. With an increase of over 1000%, even good customer service like described above, does not compensate for corporate greed. Goodbye Recharge.
I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!
This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!
Great support from Jessie M! And I love how this app allows me to automate subscriptions and reorders from customers.
Customer service on point. Very responsive and helpful. Assistance was provided quickly and accurately.
The team at ReCharge made transferring over our subscriptions services a breeze! The app itself is very user-friendly and customizable.
I have loved having Recharge for my subscription business. I started as a brand new business and it has been very user friendly. When I have contacted them for help they have been very eager to help with any question I have had.
Great App and great support. We use Recharge in 7 Shopify Stores and it works fine. Also the support is very friendly! Nena is really an expert.
Have been using Recharge for a while and have been very happy; lots of good features and functionality, easy to navigate and make changes. Customer service has been really great and responsive as well.
Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.
I have utilized ReCharge at two different companies now, both with major success. The software itself is simple, straightforward, and able to really open up a major revenue channel if utilized and executed properly. My only suggestion would be to add more customization options for customers and on the backend for developers. For example - we have a minimum 90-day commitment which works well for us, but the only way to prevent a customer from stretching out a 90-day commitment to a much longer period is to not offer the ability for them to edit at all and email our team. It would be great if you could add commitment terms that unlock customization abilities for subscribers automatically.
Fantastic app and support team, best subscriptions on the market, looking forward to continued success
Interface is a little clunky and I wish there were better analytics, but Recharge gets the job done. Their customer service is terrific and was very patient with my team. As far as subscription apps go Recharge is the best for the money.
Super happy with Nena's help! Quick answers and great support.
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