Recharge Subscriptions App

Consistently improving the app, and since we've upgraded to have live chat as an option, customer service has been much quicker. Recently chatted with Dalia which was a great experience.

I don’t think there are much subscription app on the store but for me, this has been one of the easiest subscription app to use. Everything is integrated and easy to use. Plus the customer service will answer any questions you have promptly.

Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Horrible customer service, and horrible product. Crashed multiple times a week, and clients were then unable to check out. Multiple day wait times to hear from back from customer service. This has happened to my website now 6 times, and they have failed to provide any help or reasoning behind it. Would not recommend this product to anymore.

The ReCharge Subscriptions app has been a necessity for our business. The support has been very responsive and extremely helpful.

EDIT: After posting this review, CS contacted me within a few hours and quickly resolved my issue. I have updated it to 4 stars, and will come back and update again after we are up and running. -- I've never left a bad review for an app before, and I understand that many app developers are also small businesses experiencing growing pains. But I've been trying to get this installed for over a week and multiple customer service tickets are ignored. I'm trying to make what should be quite a simple adjustment - offering a subscription box instead of Subscribe and Save, so thus not having a drop down menu. The app is glitching, and there is no support available. This is delaying the launch of a subscription product we have planned for a long time.

I've been using ReCharge for the past 4 years on 4 different e-shops, and I'm glad I chose to partner up with them. Not always ideal, the progress they made over the years is good and their customer service 5*. Now I only wish they make the new Shopify Checkout integration available for their 'old' customers soon.

ReCharge support was very helpful and special shout out to Amber P. She really helped me with product updates.

We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.

Although my experience with ReCharge only dates back a few months, I've found it a great platform for managing and monitoring subscriptions. It also integrates well with Shopify and Klaviyo. There's some good functionality for improving AOV and reducing customer churn. I think ReCharge also has quite strong customer service (shout out to Roberto for helping me with a few issues and random questions) available via live chat or email. While no platform is perfect, ReCharge is intuitive to use and is being improved with regular feature updates.

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

I use ReCharge to manage our subscription products and have really enjoyed it! It's very robust and can do quite a bit which is great since so many subscription companies have different needs. Dalia with the support team is awesome! She's always super friendly and really works to give the best support possible.

Recharge has been great so far, but it's the support from Katarina N that makes it an overall excellent experience for us as a business. She's always quick to respond, has crazy levels of attention to detail and goes the extra mile to resolve any issues we have. Thank you!

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Easy to use and excellent customer service! Our recurring business has continued to grow and grow with this app.

Quick and friendly support from the team! We got our issue resolved right away. Thank you so much for the help!

A very useful tool, but excellent, friendly customer support too. I would happily recommend to other shopify users.

Excellent app and wonderful support. Really happy with it as it makes subscriptions a breeze. We believe this is the best app available for subscriptions

Thanks for helping me out today Irving!