All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (102 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,836)
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4 / 5 Share

July 24, 2024

Using app

Almost 7 years

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

July 23, 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

July 21, 2024

Support is fantastic!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your shout out to the Support team! - Ty Bailey | VP of Services

5 / 5 Share

Nov. 25, 2025

Vinse was a fantastic resource while we were migrating; thanks again1

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review - and the shout out to Vinse! - Ty Bailey | VP of Services

4 / 5 Share

July 19, 2024

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

May 20, 2025

Snežana A. was so helpful when it came to understanding my contract and my choices. We've been with recharge for 9 months now and it's made a big difference in our billing experience with customers. The team is always helpful, but Snezana really stood out!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback and five stars! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 15, 2025

Yajaira helped us troubleshoot an issue with one of our customers. I really needed and appreciate their support!

Using app

Almost 10 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

July 17, 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your five star review and shout out to Jenalyn! - Ty Bailey | VP of Services

5 / 5 Share

July 16, 2024

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 12, 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

July 11, 2024

Très bon service

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 10, 2024

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

July 10, 2024

We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't. When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!

Store

LXMI

Using app

Almost 8 years

Total reviews

4

Average rating

2.8

Developer Reply

We appreciate you taking the time to leave a review of your experience with Recharge! - Ty Bailey | VP of Services

5 / 5 Share

July 9, 2024

Fast customer service. Randy was very helpful!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five stars! - Ty Bailey | VP of Services

5 / 5 Share

July 8, 2024

Kick ass service. Loved it

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

July 8, 2024

Irving was so fast to respond and resolved my issue quickly!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 8, 2024

Parfait ! Retour rapide

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

July 5, 2024

Using app

About 9 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! - Ty Bailey | VP of Services

5 / 5 Share

July 4, 2024

Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review - and for the shout out to Eduardo! - Ty Bailey | VP of Services

5 / 5 Share

July 3, 2024

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services