Recharge Subscriptions App
All reviews
Review RSS feed
I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's rare to find such responsive and thorough support, and I truly appreciate the effort put into helping me. Recharge has an excellent team, and Bryan’s outstanding service is a testament to that!
It makes our day to hear from happy merchants like you - thank you! - Ty Bailey | VP of Services
Recharge's team always responsive and works hard to ensure any issue is resolved in a timely manner/
Our team is grateful for your support and thrilled that you’re seeing value in Recharge! - Ty Bailey | VP of Services
great customer service! Jack was very helpful and quick to fix my issue.
Thanks for taking the time to leave a review! It means a lot to our team. - Ty Bailey | VP of Services
We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks working for them, which makes the experience of doing business together more enjoyable.
We love hearing this—thank you for your thoughtful review! - Ty Bailey | VP of Services
Jack was the man on customer service
Thank you for the great feedback! We’re so glad to be a part of your business journey. - Ty Bailey | VP of Services
Solid app and great support
Thanks so much for your kind words! We’re thrilled to hear you’re enjoying Recharge. - Ty Bailey | VP of Services
We truly appreciate your review! - Ty Bailey | VP of Services
Very helpful and took charge to immediately solve my issue.
Thank you for the five star review! - Ty Bailey | VP of Services
We appreciate the five star review! - Ty Bailey | VP of Services
We run into a decent amount of issues with the app itself, but the support team is fantastic. Any issue I have had with Recharge has been solved quickly and professionally by the support staff!
Thank you for taking the time to leave your feedback! - Ty Bailey | VP of Services
We appreciate you taking the time to leave a five star review! - Ty Bailey | VP of Services
Service client réactif et force de proposition
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Jake is always very helpful! Thanks again :)
We appreciate the five star review! - Ty Bailey | VP of Services
El closer de ventas me mintió me dijo que se puede hacer todo con recharge. Resultado... no se puede hacer justo lo que le expliqué en la videollamada y ahora me obligan a pagar 500$ al mes durante un año. Una estafa, no se preocupan nada por el cliente, no puedo usar la aplicación porque no hace lo que necesito y no son capaces de anular el pago. Que clase de términos y condiciones tienen vuestros contratos? El cliente debería ser el primero siempre. Una vergüenza.
Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the terms of your agreement. Our team always aims to be transparent about contract details and expectations from the outset, and we understand how disappointing it can be when things don’t align with your needs. If you haven’t already, we encourage you to reach out to your sales rep so we can review your situation together and ensure all options have been fully explored. While we’re unable to make changes outside the terms of the agreement, we’re committed to helping you get as much value as possible from your time with Recharge. Thank you again for your feedback - it helps us continue to improve. - Ty Bailey | VP of Services
Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!
We appreciate the five star review - and the shout out to Jaden! - Ty Bailey | VP of Services
Great features and excellent customer support!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Customer support is always very friendly and helpful
Thank you for taking the time to leave a review. - Ty Bailey | VP of Services
Great help from Nikola C!
Thank you for leaving a review! - Ty Bailey | VP of Services
THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!
We appreciate the shout out to Matt & our Customer Service team! - Ty Bailey | VP of Services
Milutin was very helpful and efficient!
Thank you for the review and the shout out to Milutin! - Ty Bailey | VP of Services
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.