Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,992
chart
#2,104
All reviews
Review RSS Feed
July 3, 2024
Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!
We appreciate your review! - Ty Bailey | VP of Services
June 30, 2024
Costumer support is top-notch!
Thank you so much for the shout out to our hardworking support team! - Ty Bailey | VP of Services
June 28, 2024
Kiki was awesome! Very thorough and friendly!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
June 26, 2024
Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.
We appreciate your five star review - and the shout out to Jenalyn! - Ty Bailey | VP of Services
June 27, 2024
I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!
We appreciate you sharing your experience! - Ty Bailey | VP of Services
June 25, 2024
Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.
We appreciate you taking the time to leave a review - and for the fantastic shout out to Mallory! - Ty Bailey | VP of Services
Nov. 26, 2024
Recharge support is fantastic. We were with a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.
We appreciate your feedback! - Ty Bailey | VP of Services
June 24, 2024
their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!
Thank you for the shout out to the Support crew - especially Kiki! - Ty Bailey | VP of Services
June 24, 2024
Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.
We appreciate the five star review! - Ty Bailey | VP of Services
Sept. 2, 2025
great and fast support
We appreciate the five star review! - Ty Bailey | VP of Services
June 17, 2024
Thank you for the five star review! - Ty Bailey | VP of Services
June 17, 2024
Great support from Juan C. with great explanations. Quick replies and very good advice on the technical part. I totally recommend :)
Thank you for the five star review - and the shout out to Juan! - Ty Bailey | VP of Services
June 16, 2024
Great app and super helpful team! Would recommend.
Using app
Almost 4 years
Total reviews
1
Average rating
5.0
We appreciate your kind words and review. - Ty Bailey | VP of Services
June 16, 2024
Issue resolved with customer support.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
June 18, 2024
Pending
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. - Ty Bailey | VP of Services
June 12, 2024
I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!
We appreciate you taking the time to leave your feedback. - Ty Bailey | VP of Services
June 11, 2024
I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers. The support team is exceptional, always quick to respond and resolve any issues. Thanks to Recharge, my business has seen a significant increase in customer retention and satisfaction. I highly recommend this app to anyone looking to streamline their subscription management process!
Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services
June 11, 2024
Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.
We appreciate your review! - Ty Bailey | VP of Services
June 7, 2024
Great customer support!
We appreciate your review! - Ty Bailey | VP of Services
June 7, 2024
Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!
Thank you so much for your feedback and five star review! - Ty Bailey | VP of Services