Recharge Subscriptions App
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Great customer support, shout out to Juan!
We appreciate your review, and the shout out to Juan! - Ty Bailey | VP of Services
Malik was very helpful getting me the answer i needed on recharge!
Thank you for the review - and the shout out to Malik! - Ty Bailey | VP of Services
We appreciate the five star review! - Ty Bailey | VP of Services
Thank you for the five star review! - Ty Bailey | VP of Services
Zachary is a GEM! He was able to solve an issue for us in a short amount of time. Efficient!
We appreciate Miley too! Thank you so much for leaving a review. - Ty Bailey | VP of Services
Excellent!
Thank you for the five stars! - Ty Bailey | VP of Services
Huge huge thank you to Zachary B for the quick and effective help- it makes working with Recharge a great experience!
We appreciate your review! - Ty Bailey | VP of Services
Great customer support – they're very quick to respond.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
The Analytics Have not been working since end of day Jan 25th(today is Jan 29th) , and not a single email from them explaining what's going on. Full 24 hours after they stopped working they uploaded a small banner on the analytics page saying they're working on fixing it. Didn't respond to any tickets. HORRIBLE at communicating issues. Also WTF? How can analytics be down for 3 full days? And 2 of them are work work days too. I have never seen a software fuck up this bad.
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now. We are looking forward to reaching a resolution for you, and we do apologize for the experience. - Ty Bailey | VP of Services
Always so helpful and quick to fix anything.
We are glad to hear about your positive experience! - Ty Bailey | VP of Services
Thank you for the five star review! - Ty Bailey | VP of Services
The system works fine, but updating existing subscriptions is annoyingly difficult. The help files need to be rewritten and aimed at 'mum and dad' users (which I would imagine would be the bulk of your clients) and clearly step by step explain the process.
We really appreciate your feedback! - Ty Bailey | VP of Services
This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!
We are very glad to hear about your positive experience! - Ty Bailey | VP of Services
Great service
Thank you so much for the review! - Ty Bailey | VP of Services
Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.
We appreciate you taking the time to leave your feedback! - Ty Bailey | VP of Services
Very helpful
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Great service, helpful & quick support team
We appreciate you leaving a review! - Ty Bailey | VP of Services
It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you
Thank you for the review! - Ty Bailey | VP of Services
Recharge Support are really quick to respond and provide clear, concise assistance.
We are glad to hear you've had a positive experience! Thank you for the review! - Ty Bailey | VP of Services
We appreciate you leaving a five star rating! - Ty Bailey | VP of Services
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