Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,046
chart
#2,047
All reviews
Review RSS Feed
Nov. 25, 2025
Vinse was a fantastic resource while we were migrating; thanks again1
Thank you for the review - and the shout out to Vinse! - Ty Bailey | VP of Services
July 19, 2024
Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
May 20, 2025
Snežana A. was so helpful when it came to understanding my contract and my choices. We've been with recharge for 9 months now and it's made a big difference in our billing experience with customers. The team is always helpful, but Snezana really stood out!
Thank you for your feedback and five stars! - Ty Bailey | VP of Services
Aug. 15, 2025
Yajaira helped us troubleshoot an issue with one of our customers. I really needed and appreciate their support!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
July 17, 2024
Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!
We appreciate your five star review and shout out to Jenalyn! - Ty Bailey | VP of Services
July 12, 2024
Nick from e-shop genius was amazing to work with and handled everything perfectly.
We appreciate you leaving a review! - Ty Bailey | VP of Services
July 11, 2024
Très bon service
Thank you for your review! - Ty Bailey | VP of Services
July 10, 2024
Thank you for the five star review! - Ty Bailey | VP of Services
July 10, 2024
We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't. When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!
We appreciate you taking the time to leave a review of your experience with Recharge! - Ty Bailey | VP of Services
July 9, 2024
Fast customer service. Randy was very helpful!
Thank you for the five stars! - Ty Bailey | VP of Services
July 8, 2024
Kick ass service. Loved it
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
July 8, 2024
Irving was so fast to respond and resolved my issue quickly!
Thank you so much for your review! - Ty Bailey | VP of Services
July 8, 2024
Parfait ! Retour rapide
We appreciate your review! - Ty Bailey | VP of Services
July 5, 2024
Thank you so much for your review! - Ty Bailey | VP of Services
July 4, 2024
Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!
We appreciate you taking the time to leave a review - and for the shout out to Eduardo! - Ty Bailey | VP of Services
July 3, 2024
Thank you so much for the five star review! - Ty Bailey | VP of Services
July 3, 2024
They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!
Thank you so much for the five star review - and for your partnership through the years! - Ty Bailey | VP of Services
July 3, 2024
Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!
We appreciate your review! - Ty Bailey | VP of Services