Recharge Subscriptions App

May 17, 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue. But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one. We're really satisfied with Recharge!

May 16, 2024

The best in the business for eComm whether small or big business on Shopify.

Dec. 9, 2024

Great support team (shoutout Irving!), works well, key to our business. Also shoutout Nick from eShopGenius for consistently helping us through any challenges that require a bit more development!

May 15, 2024

Customer support is superb which for me is very important!

Sept. 12, 2025

Very good app for subscriptions. Customer Support is stellar!

May 14, 2024

Matt was very helpful

May 11, 2024

Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work

May 11, 2024

We have recently transitioned to Recharge and everything has been going great thus far. Vinse helped guide us through the migration process very smoothly. Two thumbs up :)

May 10, 2024

MC was super helpful and ensured both we and the subscriber would be happy with the resolution

May 9, 2024

Working with Recharge has been great. Straightforward and easy to pick-up, everyone we have worked with has been extremely helpful in getting us on our feet and running.

May 9, 2024

Excellent customer service - nice not to talk to a bot!

May 7, 2024

The communication and customer service experience were extremely disappointing. I received only one email notifying me of a steep price increase to $99 per month. When I contacted Customer Service about being overcharged, they showed little concern for my dissatisfaction, even though the initial notification email had ended up in my spam folder. It's surprising that Recharge wasn't more proactive in communicating such significant pricing changes. A banner pop-up or multiple communication channels would have been more effective in ensuring customers were aware of the new pricing. Overall, a disappointing experience.

May 7, 2024

Recharge Support is very good!

May 3, 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

May 3, 2024

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

April 22, 2025

Easy to use and integrate tool. While issues are rare, anytime we've had to reach out with a question the support team has been wonderful to work with (quick reply times, great resolutions, and thorough follow-up)!

May 2, 2024

May 1, 2024

We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.

April 26, 2024

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

April 26, 2024

Massively increased their prices! I am only a small coffee roastery. Went from paying about $2 a month based on how much I was selling to over $100 per month! I was given some warning to be fair, but it takes a while to update your web site. Plenty of other subscription services that don't charge the little guys anywhere near this (most are free to a point), so will be switching over ASAP!