Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,852
chart
#2,054
All reviews
Rating Breakdown
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June 7, 2022
Malcolm was an extremely helpful customer service agent who resolved our issues in an efficient and effective manner.
June 7, 2022
Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.
June 3, 2022
Juan was incredibly helpful and went out of his way to help me trouble shoot a few issues I was having. Really appreciate his support and time.
June 2, 2022
After trying Bold and a few others, this far this is the best subscription app I've used. And great support from the team as well.
June 2, 2022
Customer service is great! I think CX is what seperates good companies from great companies. Recharge is a great company!
June 1, 2022
Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!
May 31, 2022
Reached out to ReCharge to assist with a portal login issue. Miley was very quick to assist & resolved it without any stress. Much appreciated.
May 31, 2022
Great app and fantastic developer support from Nick at eShop Genius fixing an issue with our widget!
May 30, 2022
Wonderful app to handle subscriptions on Shopify. The support is also very good and experienced. All in all, good app
May 30, 2022
AWFUL CUSTOMER SERVICE I recently migrated over to a new website and needed to migrate my Recharge customers over to the new website, and after nearly 2 weeks I am STILL WAITING for my customers to be migrated over by Recharge and now at risk of loosing business as a result. AVOID THIS APP
May 29, 2022
We are quite happy with how recharge enables us to provide subscriptions to our customers. It also integrates well with the other apps we use on the product page
May 27, 2022
I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
May 27, 2022
Excellent subscription/recurring payments app. A massive improvement over previous versions, and other apps. And a special thanks to Dora, who helped us with our international store.
May 27, 2022
ReCharge has made it easy for us to offer subscription shipping to our customers. The only features I'd like to see in upcoming releases are: - Full multi-currency support (in the works) - WYSIWYG editor to updating email notification templates - A more intuitive way to offer free shipping for subscribers only
May 27, 2022
Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.
Oct. 29, 2022
This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.
May 25, 2022
Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.
May 25, 2022
You cannot rely on this app to work consistently. Products on subscription will stop adding to the cart out of nowhere with no warning. You won't know unless a customer lets you know or you happen to notice yourself. Customer service has deflected every single issue I've asked about without helping. Seeking another solution after losing countless sales.
May 25, 2022
Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!
May 24, 2022
The entire app stopped working completely without any warning and every single one of my customer orders is not being processed correctly. This app has negatively impacted my revenue and customer service and the level of support is not helpful. I have been trying to troubleshoot this issue for weeks on end and it's still not resolved. Recharge will not even tell me what went wrong to cause this in the first place. I DO NOT recommend this app.