Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,994
chart
#2,105
All reviews
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April 26, 2024
Massively increased their prices! I am only a small coffee roastery. Went from paying about $2 a month based on how much I was selling to over $100 per month! I was given some warning to be fair, but it takes a while to update your web site. Plenty of other subscription services that don't charge the little guys anywhere near this (most are free to a point), so will be switching over ASAP!
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services
April 23, 2024
We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.
Thank you for the five star review and all of your feedback! - Ty Bailey | VP of Services
April 20, 2024
We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.
Thank you for taking the time to leave a shout out for our team! - Ty Bailey | VP of Services
April 19, 2024
Fantastic, really patient and helpful
We appreciate you taking the time to leave a review. - Ty Bailey | VP of Services
April 19, 2024
Ivan did a great job helping me navigate through the problem. Excellent service.
Thank you for the review and the shout out to Ivan! - Ty Bailey | VP of Services
April 18, 2024
Jairus was an amazing support during our onboarding process, going above and beyond to educate us on platform capabilities and integration questions. Very happy with the outcome and a successful go-live!
Thank you for the five star review and your shout out to Jairus! - Ty Bailey | VP of Services
Dec. 6, 2024
We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us. The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions. Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers. Irving is great for customer support too. We really appreciate his work.
We appreciate you taking the time to leave this review! - Ty Bailey | VP of Services
April 17, 2024
Very happy, great support and very fast! Thanks
We're very happy to hear about your positive experience with Recharge! - Ty Bailey | VP of Services
April 16, 2024
We just migrated to Recharge, and were blown away with the service Jairus provided to make sure we had the best migration experience! It was seamless and organized. Thanks!
We're glad to hear about your positive experience. Thanks for the shout out to Jairus! - Ty Bailey | VP of Services
April 16, 2024
We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.
We appreciate your review! - Ty Bailey | VP of Services
April 16, 2024
I would highly recommend Recharge to any company looking to move into subscriptions. The product itself is fantastic but the onboarding team are even better. Arlon was incredibly helpful from start to finish.
Thank you so much for the five star review! - Ty Bailey | VP of Services
April 15, 2024
Support was super helpful with multiple issues within the same chat. Very productive support session!
We are glad to hear about your positive experience! - Ty Bailey | VP of Services
April 9, 2024
Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.
Thank you so much for your review - and the shout out to Trystan! - Ty Bailey | VP of Services
April 5, 2024
Thank you for the five star review! Ty Bailey | VP of Services
July 10, 2024
Tim was very professional and helpful. He resolved the issue immediately.
We appreciate the review! Ty Bailey | VP of Services
July 1, 2024
Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!
Thank you for taking the time to leave us a review! Ty Bailey | VP of Services