All reviews

Rating Breakdown

  • 5
    85% (1,597 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Nov. 4, 2021

Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Super app. I highly recommend it. Super customer support also, highly responsive! 5 out of 5 hands down.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Bekah with customer support was great! They took the time to provide a clear response and they even went out of their way to make a nice little video to show me how to access our exports! 10/10 great job! Recharge is a great app!

Store

Smalls

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Migrating an existing subscription base is hard and things don't always go right. What I love about Recharge so far though is their brilliant customer services. They reply quickly and in detail to help you solve anything and I'm excited to keep going with them in future.

Using app

14 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 4, 2021

It's also easy to use, with no over-set settings,Snežana A. helped me solve the problem quickly, thank you,

Store

CoFANCY

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I had a great experience thanks to Dora who helped sort out an issue that occurred after the theme changed without warning

Store

POTAGE

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

This app is excellent for subscriptions, enough flexibility to accommodate all our customers' demands

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 23, 2021

Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Tigist was amazing! I've been a customer for over 5 years and the service is consistent and amazing.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I needed help doing a bulk update on our pricing and Tigist helped me right away. I really appreciate the great service. Thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Wonderful customer service! Not only was my issue resolved, but it was done so in a very expedient manner. Thank you for the excellence!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Best tech support I've ever experienced. They're remarkable. Our business has grown with Recharge and we look forward to using them for a long time.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Bryan has been absolutely amazing to deal with while helping me set up Recharge for my business. The app is hands down the best of the market.

Using app

23 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 19, 2021

We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Recharge has a great support team. When we had an outage on our site, I submitted a support request late in the evening, and they had already fixed it before I even woke up!

Store

Willa's

Using app

Over 1 year

Total reviews

2

Average rating

5.0