All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
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5 / 5 Share

Oct. 20, 2022

Easy to get started and simple set up of subscribe and save subscriptions. Great launch support and service.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Support staff was super helpful and informative. Stuck with of dev team from integration to launch. We hope to see this level communication continued as we progress.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Have worked with recharge for about 3 years now and have recently started with Gordon, our account manager - he's brought fantastic expertise & support to the business. Really great app & team!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

So far this app does everything it promises to do, and Jairus was an excellent, capable, and talented expert who helped with a complicated migration. Highly recommended!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Nick from the e-shop Genius was great! We were able to get 5 hours of dev time free of charge just for being Recharge customers. He was incredibly responsive and solved the issue I was having with my Recharge widget right away- like within a few days. Great dev work!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

The team at Recharge have been excellent to work with during the transition process from our old subscription app. The features that recharge include, allow our customers to easily access their account portal and customize their subscriptions as they see fit. Overall, we would highly recommend Recharge for other e-commerce businesses!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Recahrge is great with great support Team. They helped us with our 3 websites now we are using the check out cart by recharge and we are very happy . We manage multivitamins subscriptions Would recommend to anyone , I believe that is the best service on the market .

Using app

About 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Recahrge is great with great support. They helped up launch our new website with great expertise. Would recommend to anyone

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2025

We have worked with Recharge since we launched our Shopify site in 2020. They have continued to improve their app and we have always had a good experience with their support teams.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

We use Recharge to process monthly and yearly charges as part of our membership program. Everyone we've worked with has been great help, especially Gordon. Recharge is easy to navigate for customers and for us on the backend. The few times we've needed help with something we have received it in a timely manner.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

We made the switch from a popular subscription service to Recharge and it was the best move ever!! Our subscriptions have gone way up already in just a week. The support team is by far one of the best support teams I've worked with. I was able to get the migration and setup done with the help of their team and I'm not a developer, just a somewhat tech savvy person. I've had a few user-error things happen and they've helped me quickly and always respond right away. So happy we made the switch and I know my customers are too!

Using app

15 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Zach and Bryan and the rest of the team that helped us migrate over, have been great to work with! It only took me a few weeks to migrate over! You just need to stay on top of both your old app and new app and make sure your .csv is staying up-to-date on two platforms side-by-side. Tedious? Yes! Especially if you don't know what you are doing. However, they explain everything and response time is FAST! Once we migrated over, small little issues arose but those were handled just as fast! After migration, I realized that my current Shopify theme wasn't looking too great and needed help switching themes. Well, once again, contacted Recharge and BOOM! - Bryan and his team helped me with integrating our new theme and adding the necessary widgets/links. Having the Recharge subscription app is like having a Mercedes Benz with their Top of the Line Service providers - making sure all the bells and whistles are working at Top Performance. Keep in mind we are a small company too! Recharge could have easily put us on the back burner knowing we aren't going to be making them much money anytime soon. (I know other apps that do this!) I just wish I would've migrated over SOONER! Thanks guys! Ocean blessings from The Oceanista Family Southern California

Using app

Over 2 years

Total reviews

10

Average rating

3.7

5 / 5 Share

Aug. 17, 2022

Works great! We use it in 3 different stores :) Every time you need support, they reply and help you ASAP!

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Excellent, fast customer service. Some data redundancies that can make entry a chore, but overall does exactly what we need.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

We use Recharge to offer subscription items to our customers and we are very happy with their system. Even when we have issue, which are rare, the support is quick and effective.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2022

This app is PERFECT for subscriptions. We have been using in our shop for about 2 years now and runs very smoothly. Their customer support is BEYOND helpful and very responsive!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 28, 2022

The Guided Launch process made migration easier than I ever would have expected. The support received from John in the Recharge Launch team was fantastic; fast response times, thorough explanations and flexibility to work across our timezones. We're looking forward to our customers experiencing the improved customer portal and overall subscription experience, with the features that Recharge has available.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Roberto was so helpful, and really helped me understand the issue and get to the bottom of it - great customer service. Thanks, Holly

Store

DASH

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 22, 2022

Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0