Recharge Subscriptions App

Prepare to annoy and frustrate your most loyal customers, and receive numerous emails to help manage their subscriptions. App is so buggy at the moment that I can't even manage my own subscriptions with them. If I, the owner, can't do it, you better bet your customers can't. Been using them for over a year!

Pierre was helpful in helping us get setup. Would recommend

Excellent Customer Service! We appreciate the speedy and thorough support that the team has provided!

Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.

Recharge has transformed our business model and allowed us to weather the pandemic by increasing our subscription offerings to our customers. The functions on offer and ability to always get support quickly is reassuring - especially when a large portion of your business is relying on subscriptions. We couldn't be more impressed with Recharge and have already recommended it to a number of other small businesses who offer subscriptions or are thinking of making them. Thank you especially to Bryan for his assistance - you're the best!

Such an easy app to use, and the support is awesome! AJ was soooo helpful and fast. I'm super excited to start using this app to help me scale my subscription box company (LaLa Horse). 2021-11-13 Update... Today Tigist helped me with a few questions I had and the service was so fast and helpful. I just can't say enough great things about this app and this team!

Brandon was top service! Managed quickly and efficiently to upload several bulk discounts with a time response of less than 24h

The ReCharge support team has been excellent to work with. We appreciate their dedication to help us achieve our sales goals.

Their support team is great! love how recharge works with Shopify payments. some of the account log-in stuff is a little whacky at set up, but they're always quick to respond and help

We’ve been happy Recharge customers for years. They’ve helped us expand our business. And they keep improving their service. Most recently, Dora at Recharge provided excellent customer service, following up consistently until she was able to confirm resolution of my concern. Thank you!

We have used this app since we opened our Shopify store in 2019. We use a different subscription model than most, which has led us to a few bumps in the road. However, Paul Hughes has been the absolute best at getting us the solutions we need to overcome these issues. We continue to grow our business and ReCharge helps us become more efficient as we do.

We have been using Recharge since early 2017 - being a start up company they are definitely very helpful and attentive to our requests, issues, and needs. Each representative that I have spoken to has been extremely helpful and provides me on-time support and listens and understands my inquires. We have had great conversations with account managers, Nilyria, Matt, and support engineer, Karis. The app is very easy to use from the admin and customer portal side.

I was willing to cope with the many technical issues. But you have neglected my support request for over a week on a very important theme launch, despite the numerous emails I've sent. You don't even have a customer service number. As a paying customer, what other options do I have to get my issues resolved? This is unacceptable. My project timeline has now been completely derailed because of ReCharge's inaction. Please please fix this now.

Amazing support! The team is always there to help and is also the oldest subscription app in the market which makes it more reliable than others!

Very friendly and quick customer service. Great app with loads of flexibility, only thing that would make this even better is a form-fill subscription to give a clearer customer journey. Still five stars

I am very comfortable working now with this app and the support team did a great job explaining in detail some functionalities that were confusing for the team. Thanks Ashlie for your help!!

We haven't had the app long so we are still testing everything, but the customer service so far has been amazing. We ran into a few issues with set up and implementation and Nigel S. was able to help us every step of the way.

Love the customer support, they have been quick to help me out whenever I've needed it, cheers Brandon!

AJ M. was extremely helpful in resolving our issue. We've been chatting with a few other people and have been delayed with the launch because no one was able to quickly fix. Thank you again for your assistance, AJ!

Gordon C was super helpful and very quick to respond to my questions and take of the issue I was having.