All reviews

Rating Breakdown

  • 5
    85% (1,623 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (110 ratings)
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5 / 5 Share

Dec. 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

Dec. 30, 2022

I wish I could give this app 1/2 a star. Initially, app worked as expected - but over the last year, we have experienced key functionality failures. My business missed out on thousands of dollars that were supposed to be auto-charged by this app and despite the date being set... it did not charge the customers. Now we have to go back and attempt to manually reach out to each customer for those payments. What a nightmare and embarrassment. I will no longer be using this app. Oh and there is no way to contact a live rep - only via emails. Wish I never used this service.

Using app

Over 2 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 27, 2020

Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

Store

BEHAVE

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit. Alfie

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 22, 2020

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2021

Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Good app for managing reoccurring orders, today I have received good customer care service by Meredith

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 20, 2020

Great app and Jessie M was a huge help with a recent issue I had. Really useful helping with my subscription business. thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

The service is excellent! responsiveness and efficiency. I recommend this app which seems to be the reference app for subscription products

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

We have increased our overall sales due to the ability to offer subscriptions. This is an excellent app. There was a point where we had an issue but Katrina helped us fix the issue within an hour of the ticket being submitted! I highly recommend this app for those of you who want to offer Subscribe & Save services.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Amazing support during our transition. They helped us get our subscription service set up, and good to go. Great stuff!

Using app

Over 2 years

Total reviews

2

Average rating

5.0