Recharge Subscriptions App

April 9, 2021

I am writing here today not only because recharge has been a great app for us, but it is amazing because of the customer support team, especially Paola and Jairus! Both of them have been an amazing help and really have made al our hardships with our subscriptions seamless. Thank you!!!

April 9, 2021

This app is a must have for any shopify store. Their customer support is helpful and prompt. Dalia F saved the day!

April 8, 2021

Hi there folks at ReCharge! I'm writing to you today because of Denis R., who is just the freakin' best. Denis answered my question (which was all I expected), but then gave me ways to investigate the issue and avoid it in the future. He went above and beyond and was so helpful. As a customer support person myself, I love having positive conversations and dang. Denis. Dude. You're so positive it's contagious. Please give Denis one of those giant cookies that's like the size of a pizza. Maybe even bigger than that? Break a world record, because Denis deserves it. As Jean Luc Picard said, "make it so."

April 8, 2021

Recharge continues to improve each year, adding new features and capabilities. Can't wait for the day it can fully integrate with Shopify checkout API, I am sure it will come eventually. Their support is top notch

Oct. 24, 2021

Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!

April 8, 2021

Extremely helpful during the onboarding process. Looking forward to working with ReCharge and offering our customers a super easy experience when they sign up for our subscriptions.

April 7, 2021

ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.

April 5, 2021

We use this app for coffee subscription services. It is typically very user friendly, and when we are not able to figure something out, Recharge has an amazing team of customer support reps who are quick to assist. Thank you Katrina - we really appreciate it!

April 3, 2021

ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.

Feb. 7, 2024

We initially had issues with the app and our ability to view customer information within shopify. I am happy to report that ReCharge DID fix the issue and we are now able to do all of the functions through shopify as promised. This app is very user friendly for the end user and places automatic subscription orders while sending customers a notification with time to allow them to increase, reduce, swap, cancel, or update before each order is placed. It also allows us to adjust the order for the customer as they sometimes request. I've gone from frustrated to impressed. I thank ReCharge for working out a fix and for sticking with it. This review update is my thanks for their hard work and for making it happen. UPDATE: 2/7/24: After several years of recharge use, recharge has gone from a fee structure designed to make money with you as you grow, to a structure designed to make money off of you. With an increase of over 1000%, even good customer service like described above, does not compensate for corporate greed. Goodbye Recharge.

April 2, 2021

I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!

Jan. 31, 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

March 31, 2021

Great support from Jessie M! And I love how this app allows me to automate subscriptions and reorders from customers.

March 30, 2021

Customer service on point. Very responsive and helpful. Assistance was provided quickly and accurately.

March 29, 2021

The team at ReCharge made transferring over our subscriptions services a breeze! The app itself is very user-friendly and customizable.

March 29, 2021

I have loved having Recharge for my subscription business. I started as a brand new business and it has been very user friendly. When I have contacted them for help they have been very eager to help with any question I have had.

Feb. 13, 2025

Great App and great support. We use Recharge in 7 Shopify Stores and it works fine. Also the support is very friendly! Nena is really an expert.

March 26, 2021

Have been using Recharge for a while and have been very happy; lots of good features and functionality, easy to navigate and make changes. Customer service has been really great and responsive as well.

March 25, 2021

ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!

May 9, 2023

Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.