Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,912
chart
#2,614
All reviews
Rating Breakdown
Dec. 29, 2020
Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.
Aug. 24, 2021
George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.
Dec. 30, 2022
I wish I could give this app 1/2 a star. Initially, app worked as expected - but over the last year, we have experienced key functionality failures. My business missed out on thousands of dollars that were supposed to be auto-charged by this app and despite the date being set... it did not charge the customers. Now we have to go back and attempt to manually reach out to each customer for those payments. What a nightmare and embarrassment. I will no longer be using this app. Oh and there is no way to contact a live rep - only via emails. Wish I never used this service.
Dec. 27, 2020
Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!
Aug. 4, 2021
Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!
Sept. 28, 2021
Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.
Dec. 23, 2020
We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.
Dec. 23, 2020
Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!
May 22, 2023
Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit. Alfie
Dec. 22, 2020
Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.
Dec. 22, 2020
Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.
Dec. 14, 2021
The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop
June 18, 2021
Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.
Oct. 6, 2021
Good app for managing reoccurring orders, today I have received good customer care service by Meredith
Dec. 20, 2020
Great app and Jessie M was a huge help with a recent issue I had. Really useful helping with my subscription business. thanks!
Dec. 20, 2020
The service is excellent! responsiveness and efficiency. I recommend this app which seems to be the reference app for subscription products
Dec. 19, 2020
We have increased our overall sales due to the ability to offer subscriptions. This is an excellent app. There was a point where we had an issue but Katrina helped us fix the issue within an hour of the ticket being submitted! I highly recommend this app for those of you who want to offer Subscribe & Save services.
Dec. 18, 2020
Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!
Dec. 17, 2020
ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!
Dec. 17, 2020
Amazing support during our transition. They helped us get our subscription service set up, and good to go. Great stuff!