All reviews

Rating Breakdown

  • 5
    87% (1,744 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,834)
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5 / 5 Share

Sept. 9, 2021

On one occasion Owais has provided me with useful guidance. Another time, Damien has been of great help and has even made a video to show me on to perform a certain activity step by step. I appreciate their support staff.

Store

Woken

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2021

Patrick did a great job by quickly helping us resolve the problem we experienced. We appreciate his efficiency and professionalism. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Recharge and its team are amazing! I was an early adopter and have gone through changes with them, most recently with the new integration to Shopify check out. Not only are they amazing communicators, they actually know what they’re doing! I cannot stress how valuable Recharge has been for my small business. I highly recommend using Recharge for your subscription service.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2022

Chantz provided wonderful & prompt support -- he made both my life and that of our customer's so much easier!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2021

Super service! :) They are fast to respond and are very polite. I have used them many times and always happy to recommend their service.

Using app

10 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 28, 2021

Their customer service is excellent, they sort any problems in a flash. I also like how it integrates with other apps like Klaviyo.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 27, 2021

Dalia was excellent - fixed my regen issues in real-time and explained a ton of stuff to me that I didn't previously understand. Thanks Dalia!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

We have been on recharges free trial and we finally have our first website subscriber! The team have been very responsive and helpful - especially Alicia. Thanks!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

It was a quick, friendly and professional fix to my problem from Nicola. Much appreciated! She definitely deserves the 5 stars :) Thanks.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2021

Almost ready to go live with ReCharge Subscriptions, the app is easy to use and looks professional. We've had a couple of small conflicts with our theme that the ReCharge team are resolving for us as we speak. The customer support from both Alona and Jamison has been nothing short of fantastic, I would highly recommend ReCharge to anyone looking to add recurring payments to their Shopify store. 5/5. George, Protein Package (proteinpackage.co.uk)

Using app

About 2 months

Total reviews

16

Average rating

4.8

1 / 5 Share

April 23, 2021

Did not work for us, as we are based in India and subscription payment works only with SHOPIFY PAYMENT, but SHOPIFY PAYMENTS are not available in India.

Using app

About 24 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

April 22, 2021

App is easy to use and their customer service is very responsive to any questions and requests I have.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

March 21, 2024

We've been using Recharge for 5 years and it has provided us with the platform to grow our subscription business very well. The customer service is always very responsive and helpfull.

Using app

About 7 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 19, 2021

Jessie M has been an amazing help with some of our questions regarding bulk updates for our subscription items. Overall, the app is easy to use and we have nothing but good things to say about the service we got from Jessie recently - would highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

April 20, 2021

My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 16, 2021

Very solid and continuously improving product. Meets our needs and their team is always available and approachable for any issues.

Store

YFood

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

We've been using Recharge for a while now, and it's honestly been a great fit for our subscription business. It covers almost everything we need. One thing we really appreciate is the support team. Every time we’ve had a question or ran into a small issue, they’ve been quick to help and super clear in their responses.

Store

SPRiNG

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 14, 2021

Love being able to manage and update subscriptions easily, and the support from reCharge rocks. Thanks, Jessie M, for your help. ~Betsy V.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2021

Using this app for a client, but the Ga integration didn't work. ReCharge went out of their way to help us, hence thank you for this! Also app works fine.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2021

These are definitely the best option if you are looking to offer subscriptions on your site. They offer a lot of different features out of the box and everything works well with Shopify. We have been using them for the last 7 months, and in that time the support has got immeasurably better. Would highly recommend

Using app

10 months

Total reviews

3

Average rating

5.0