Recharge Subscriptions App

May 10, 2021

I find ReCharge a little pricey and some features can be a little tedious, but overall it works well. Shoutout to Renata though for great service and assistance with some issues we were having and resolving them promptly.

May 9, 2021

Funktional. Robust. Super cool and helpful customer support! We went from 0 to 100 subscriptions with ReCharge and will continue growing with them!

May 7, 2021

We had an issue with the widget not showing up on our new theme, and then when it did show up on the listing, it was above the images. Ronnie and DJ did an excellent job of getting everything sorted out to us in about 24 hours. Great customer service!

May 7, 2021

Recharge is amazing and it is so easy to use! The customer service is also top notch! When I've had an issue and need their help they respond so quickly with a solution! Matt J. was a huge help to me and even sent a video showing exactly what the issue was and how to fix it!

May 6, 2021

App was really easy to set up and integrate with our store. I'm currently using the free plan but it's working well out of the gate. We've had a few subscriptions processed already and it's a seamless experience. That said, as an FYI we've run into 2 issues because of our unique store setup: 1) No ability to have the subscription purchase price reflect different currencies (our site uses a currency selector). Subscription are priced based off of the main currency. ReCharge says the only way to avoid this issue is to have duplicate sites showing different currencies. 2) For our products we have a dropdown where the customer can choose to buy 1 or 2 of the same item. When a customer buys 2, there's a 10% discount. For our subscription we offer a 15% discount. When a customer selects to buy 2 items, the 2-item subscription cost is discounted off of the already discounted 2 items cost, so effectively there's a double discount. Wish it could be discounted off of a regular price or we could disable subscription option for the 2-item purchase.

May 6, 2021

This app is great! We love all the functionality it gives us. From special flows and integrations to mail integration. Works great. Our CX rep Gordon C. is money. So much knowledge about shopify, and how to make our store the best experience for our customers!!

Nov. 29, 2023

ReCharge is always responsive to our needs and has been a great tool for us in serving our customers.

May 6, 2021

We've been using this app for 2 years and works great for our subscriptions. Easy integrations with shopify and other platforms. Great customer service! Very prompt and happy to help with any issues/questions.

May 6, 2021

The few times I've needed it their Customer service and Technical support team is always timely and helpful.

May 6, 2021

I've been using Recharge for a few years. They are always improving their backend and are quick to reply with customer service.

July 12, 2024

Happy with the quick solution. Updated review - July 11th, 2024. Ran into an issue. Kiki from the technical support team did a great job resolving our issue within a short time. :-)

May 5, 2021

We migrated our subscription business to ReCharge and it's helped us offer new features that help drive LTV like one-time addons, retention strategies, and quick actions via SMS.

Sept. 12, 2023

Thank you to Matt J who was able to help us same day! Gives us lots of peace of mind knowing we can reach out and right away hear back. Thank you!

May 5, 2021

This app works great to run our subscription boxes. And they provide amazing customer service! Would highly recommend!

May 5, 2021

Easy to install. Nice sales and support team. It would be nice if it worked better in Safari. No problems with Chrome

May 4, 2021

ReCharge is great. What's even better is their customer support when you run into an issue. Isidora had a solution for every problem I brought to her. If there wasn't a solution, she forwarded it on as a suggestion to the product team. Definitely appreciate the level of support for an integrated app like ReCharge.

June 2, 2021

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

May 4, 2021

Diana and Clay helped us a lot with the adjustements for the new webiste. Prompt service and fast communication. Super

Aug. 7, 2023

Very grateful for the prompt responses and willingness to help continually update our subscriptions! Loving this app!! I can always count on the Recharge support team!

April 29, 2021

The app is very useful and easy to navigate. We have tried other applications but this worked the best (: