Recharge Subscriptions App

Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!

Really easy to use. On struggling a little on setup I contacted support via email and they input the code for me within 10 minutes. Fantastic fast service.

I was shocked but grateful that there was someone there to answer my questions and help troubleshoot issues with my shop on the weekend and late night. My issues were resolved and concerns addressed. I really appreciate this help with dealing with my subscriptions.

I'm yet to go live with my Recharge subscription, but I have been working with it for the last month to get things set-up in the back end. My use case is a little more complex than most, as I am selling a digital product on a monthly basis. I have used Recharge and Klaviyo to set this all up and am really happy with how it's working. The integration with the 2 apps was smooth and the team at Recharge have been fantastic during this set-up process. I have reached out a number of times for very specific things I needed help with and the responses have always been great and very helpful - and also very quick. I now have my subscription set up exactly how I wanted and feel confident that when I launch everything should work well.

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.

The updated integration with Klaviyo is awesome, and the back end analytics have been improved a ton over the years.

AJ was very helpful and really helped resolve the things needed. The help I got was very valuable and much appreciated. Thanks and hope you continue supporting Recharge clients!

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Milica was very helpful in resolving an issue a customer had come to us with. We appreciate the great customer service!

I downloaded this app for my online business as a result of high recommendations from several other businesses. I was a bit concerned about the set-up which felt daunting, but it was so quick, simple and straight forward. Once the subscription widget went live we did hit a technical hurdle and the support team were there right away in the chat box. Problem resolved in less than 5 minutes and we went live. 5 star experience so far, can't wait to see how the app goes with our store!

Customer Support was super helpful. I needed an update done because I had uploaded a new theme. They fixed it within a hour.

Customer service is the backbone of any client focused business. Recharge's customer service is beyond excellent. Thank you Nikola

Good functionality for our unique needs and excellent, available, hands on service, including really quick urgent response times when we’ve needed it.

ReCharge is not only a great app, but their customer service is also incredible! Would highly recommend for a recurring charge solution based on that alone!

Fast response to my issue. Support researched and helped clarify the problem. They then followed up the next day to see if it was resolved. Great customer service!

Milena who assisted me in solving some functionality problems was spectacular and extremely helpful! Matt A. who assisted me recently with some tracking issues in our checkout was incredibly helpful and responded to my questions in lightning speed!

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

Great app and support. Had a few questions regarding integration with some Apps and Shopify 2.0 and received a quick, detailed, and helpful response from the team. The Recharge App itself is a easy way to setup subscription services for your store and has always worked great for us.

We use recharge for our subscription program, and have been pleased with the responsive and helpful customer service we've received. There have been a few hiccups, but Tigist was extremely prompt, patient and thorough with all of her communications and helped us overcome the obstacles we came up against. Thank you!