Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,911
chart
#2,594
All reviews
Rating Breakdown
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Jan. 27, 2021
Hey a BIG thank you to Filip S. who helped me set up my ReCharge after getting a new laptop! Such quick and helpful advise. Thanks so much!
Jan. 27, 2021
User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!
June 9, 2021
None existent customer service. Charges don't go through and tech support doesn't know why and won't answer you. Impossible to get help, they refuse to even offer a phone number!
Jan. 26, 2021
Hi Denis, Your response was prompt & thorough. Thank you. It is very much appreciated. Take care & be well.
Jan. 26, 2021
Chris from the support team was extremely quick and knowledgable when it came to a bulk change I needed in a time sensitive amount of time. He was very thorough and explained in an easy way what he needed from me in order to complete the task on his end. I couldn't have asked for a better experience to a task that seemed daunting beforehand.
Oct. 1, 2021
Bekah responded to my question very quickly and went above and beyond to assure me my issue would be resolved. I felt taken care of and continue to have excellent service when I reach out to recharge with any issue. Thank you!
Jan. 25, 2021
Quick to help and address issues. App works as intended. Wish the invoices were easier to download.
Jan. 25, 2021
Very good support by Denis R. Helped fast and helped with every question I had and fixed all problems.
Jan. 25, 2021
I have emailed ReCharge multiple times and they always respond within the same day with extremely helpful tips! Definitely recommend them, especially based off their customer service!
Jan. 25, 2021
Great experience with ReCharge. Had the help from one from the Migration Team - Stefan, and he helps us out a lot. Can really recommend Recharge to anyone!
Jan. 25, 2021
Mat and the team was super helpful throughout the integration and migration of our members. We are very excited for the up and coming features which will really help us in taking our service to the next level.
Jan. 20, 2022
I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!
Sept. 27, 2021
Really great support team who have helped us with many queries and become familiar with the App. Shout out to Nikola in the Support Team :)
Dec. 7, 2021
I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!
Nov. 2, 2021
We're huge fans of Recharge & their support team! The platform works great. Their support team has helped bail us out of some really complex mixups in the past. Dalia & Jon's responses were always on time and extremely thorough. We really couldn't ask for more in a business partner! They clearly care about their CX and it shows :].
Jan. 22, 2021
Great app. It was really easy to configure and the support is excellent. Would definitely recommend
June 25, 2021
Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.
Jan. 21, 2021
I migrated from Bold to Recharge as the integration and partnership options Reacharge had available were essential to our continued growth. The migration team (Mat in particular), were beyond helpful and made the experience seamless!
Jan. 21, 2021
Alicia was really helpful in guiding me through our Store Currency change and was very patient with me! everything works flawlessly and the migration was done in no time. Great thank you!