Recharge Subscriptions App

May 17, 2021

Super quick response, very proactive, fixed my issues same day, incredibly responsive and nice. Great customer service!

May 17, 2021

Had a great experience with the customer service team who offered me a prompt and effective response.

Dec. 20, 2022

This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there. Also for custom work Nick from the e-shop Genius is really helpfull!

April 4, 2022

We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you

May 17, 2021

Love this app. Plugs in easily and intuitive. Allow us to do everything we need with our subscription program. Support is great and fast. Highly recommend.

May 17, 2021

Brilliant, brilliant, brilliant!!! Always super helpful and supportive and quick to respond. Thank you so much!

Nov. 21, 2023

This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is amazing!

May 14, 2021

This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.

May 13, 2021

Daliah F and AJ M. have been SO very helpful to us! We were hesitant to switch our subscribers to ReCharge, since we had been with Cratejoy for so long, but we are extremely happy we did! Daliah & AJ are always not only willing to help, but seem excited to help us with any issues or confusion we have!

June 29, 2021

After installing the app, our store encountered theme issues. Recharge helped us out and we found a good solution to the problem. Now, everything runs smoothly.

May 13, 2021

Account login functionality for the consumer (front end) can be faulty. The analytics are good, but could be enhanced.

Jan. 26, 2024

The support is always there to help to fix our issues and address other concerns. ~Anthony Rigor, Klaviyo & Campaigns Tech

May 12, 2021

Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.

May 12, 2021

The function of the app is great, but the clean up of it is a bit confusing. Would love for the products to sync automatically!

May 12, 2021

Great app that has everything I need in terms of functionality and it also has great customer support!

May 11, 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

May 11, 2021

Even though we are on the FREE account we get incredible after-sales service, love the features, flexibility and capability of the application and there is pretty much nothing it can't cater for!

May 11, 2021

They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.

May 10, 2021

The support is great, but it does lack some features I wish it had. Would love to be able to charge customers on the same day each month and/or schedule cut-off dates for new subscribers.

May 10, 2021

I've had a pretty poor experience with Recharge. They charge you for all sorts of features including customer support. We've been using Recharge for our subscription offering for the last 2 years. They recently changed how the customer portal looks, you used to be able to customize how this page looked so it was on-brand and matched the rest of the site. Without any notification, they've changed it completely. It can't be customized with brand fonts or colors - so it looks really awful. They now require you to upgrade to customize this page, $300 a month. Pretty crazy. I'm actively looking to switch to another app for our subscription products.