Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,911
chart
#2,594
All reviews
Rating Breakdown
Review RSS Feed
Feb. 3, 2022
When anything comes up with ReCharge, their team is always quick to answer and very helpful with their replies. I am so appreciative of their level of service. Thank you, Matt A.!
May 17, 2022
Alicia J was extremely helpful in getting my issue sorted quickly and efficiently. Alicia you are a life saver! 10 out of 10 stars!
Feb. 2, 2021
Really great support from the technical team. Was easy to implement on my shopify. Thanks to the support team for their help.
Feb. 1, 2021
I use this app for monthly subscriptions for my customers. It's a great service for both me and my customers! I had an issue with an internal app setting this past week, and needed support. I emailed my concern and got a really thorough reply from Jessie. With a little bit further explanation on my part, Jessie was able to sort my situation out completely. And, in order to make sure that I fully understood how to manage the changes moving forward, she took the time to make a narrated video of her demonstrating the fix in my account, using my specific customers as examples. Super helpful! Super quick! And extremely thorough. Thanks, Jessie!
May 26, 2021
My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!
Feb. 1, 2021
This app is absolutely horrible. There is so much custom code and it is incredibly slow to load. I get so many errors when trying to set up the product. I am a software engineer and am currently debating building a product that actually works for subscription products on Shopify. If I am having issues, I can only imagine how many a non-technical person would have. I'd go with another app.
Feb. 1, 2021
We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.
Feb. 1, 2021
First of all, I would like to point out that the customer service is awesome. Every person I interacted with so far, has been very helpful and followed up until the issue was solved. Secondly the app is great. It does almost everything I need it to. There are just a few little things that are missing like changing the currency on the same domain just like it is possible on Shopify or it would be amazing if I could use additional payment methods like European debit cards on the checkout. Also another feature that would be amazing is to have attach products to boxes in the back office in order to easily integrate it with my fulfillment center.
Feb. 1, 2021
App really works well for us. It can be a bit fiddly but he support is great. The friendly Byron C helped us when we had some trouble and now it's working smoothly again. Recommended.
Jan. 31, 2021
We've been using this app for 2 years aprox and we really like it. It has everything you need to manage subscriptions. Support team is really good.
Jan. 30, 2021
Fast response and very helpful. I wanted to figure out how to set two different prices for my subscription and one time purchase and I got that figured out.
Jan. 30, 2021
ReCharge has been Great. Mat Mosveen was amazing in helping us get to launch and Stefan Markovic from Migrations made our import a breeze. Really pleased so far! Thanks Mat and Stefan!
Jan. 29, 2021
Recharge is a great out of the box subscription app and the staff has been very helpful. I certainly recommend them if you are looking to expand your subscription business.
Jan. 29, 2021
Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.
Jan. 29, 2021
Eduardo and Jessie really went above and beyond to help us get up and running with Recharge. Have been really impressed so far.
March 31, 2022
We are a small business and sometimes our ability to implement ReCharge is limited so we use their customer support for help. We recently got help from Milutin at ReCharge and he was fantastic as are all their people. They never fail to make things happen for us.
Jan. 28, 2021
Recharge Subscriptions does pretty well, it's not perfect and it's definitely missing some functionality, but we can't find anything better on the shopify app store. Clay with customer service has been very helpful!
Jan. 28, 2021
We were having trouble with the Recharge app, but Katrina N. on chat support was very helpful, she was able to resolve our issue very quickly!
Jan. 28, 2021
Excellent service!! We had a very particular case and we received more support that we could possibly wish for! The app does everything we need and is super flexible. The integration with our own app was easy and efficient!