All reviews

Rating Breakdown

  • 5
    87% (1,744 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,834)
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5 / 5 Share

June 2, 2021

Nikola has been great! She's helped me with several inquiries that I had today and was quick to resolve them for me!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

ReCharge offers amazing support, and Gordon has been great at helping us implement specific goals! Definitely go for ReCharge for any subscription business models. Matt was also an amazing help with some super quick support that we needed!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

I love this app. It's really very helpful to manage subscriptions on our Shopify store. It's easy to customize. The support team of Recharge is unbelievably good, super swift, giving very detailed answers to all questions. I vividly recommend Recharge!

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

May 28, 2021

This app has been pivotal in my business, and the customer service (I spoke to Nikola) is great- I was able to contact them easily and got a response and solution quickly. .

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

We have a lot of questions all the time, since we try to figure out how to do it best. The support is amazing, they respond fast and are very helpful and honest in what is and what is not possible. Working together with Recharge and a Shopify Developer, made the possibilities almost limitless. Thanks a lot!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Recharge is a great app to build a growing subscriber base for your business. Their customer support is outstanding!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2021

Recharge is easy - setting up a regular customer base for a solid proportion of your monthly sales makes life easier for us and for the customer.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 21, 2021

amazing customer service! super fast response and the app is easy to use and manage. highly recommended!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 21, 2021

ReCharge allowed us to setup a monthly subscription to our PDF pattern offer. The cost is not negligible, but the service is on point, no other app offers the same level of functionality. Also, the customer service never disappointed us, they always responded quickly and managed to solve our issues. (Shout out to Nikola who just helped us on a huge problem, which turned out to be our fault)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2021

Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2021

Dora always gets back to me super fast and handles whatever tech help I need. She has a very pleasant manner and I really can't thank her enough.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

May 16th: Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th: Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

Great, timely support! This app works fantastic and has been extremely beneficial in the growth of our e-commerce business over the past few years.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Merci à Nikola pour son aide, rapide et efficace !

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2021

Reached out to support and they quickly made the feature available to us. Support is on the ball...

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2021

I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.

Store

ellura

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2021

Quick and clear customer service, solved the issue easily. Very happy with the result. Thank you very much.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 18, 2021

ReCharge has been a tremendous asset and addition to our tech stack. Subscriptions are an important part of our business, and ReCharge is a fantastic platform to leverage for both growing and maintaining subscription customers. Great product and even better team! Couldn't be happier with the level of personalized service from day one.

Store

Amala

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 18, 2021

We've had some issues with the app that we really struggled to resolve, but we eventually got there with the help of the recharge team. Thanks to the team for the persistence & continued communication!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way

Using app

Over 1 year

Total reviews

4

Average rating

5.0