Recharge Subscriptions App

We've had some issues with the app that we really struggled to resolve, but we eventually got there with the help of the recharge team. Thanks to the team for the persistence & continued communication!

It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way

Super quick response, very proactive, fixed my issues same day, incredibly responsive and nice. Great customer service!

Had a great experience with the customer service team who offered me a prompt and effective response.

This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there. Also for custom work Nick from the e-shop Genius is really helpfull!

We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you

Love this app. Plugs in easily and intuitive. Allow us to do everything we need with our subscription program. Support is great and fast. Highly recommend.

Brilliant, brilliant, brilliant!!! Always super helpful and supportive and quick to respond. Thank you so much!

This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is amazing!

This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.

Daliah F and AJ M. have been SO very helpful to us! We were hesitant to switch our subscribers to ReCharge, since we had been with Cratejoy for so long, but we are extremely happy we did! Daliah & AJ are always not only willing to help, but seem excited to help us with any issues or confusion we have!

After installing the app, our store encountered theme issues. Recharge helped us out and we found a good solution to the problem. Now, everything runs smoothly.

Account login functionality for the consumer (front end) can be faulty. The analytics are good, but could be enhanced.

The support is always there to help to fix our issues and address other concerns. ~Anthony Rigor, Klaviyo & Campaigns Tech

Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.

The function of the app is great, but the clean up of it is a bit confusing. Would love for the products to sync automatically!

Great app that has everything I need in terms of functionality and it also has great customer support!

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

Even though we are on the FREE account we get incredible after-sales service, love the features, flexibility and capability of the application and there is pretty much nothing it can't cater for!

They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.