Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.8
feedback
575
chart
#237
All reviews
Rating Breakdown
Review RSS Feed
March 28, 2025
Amazing app for Shopify and support is first class. Would not hesitate to recommend.
March 28, 2025
This app has allowed us to transform our B2B processes, allowing us to seriously improve our offering and professionalism to our customers. I can say without a doubt that the support from Lewis and the team has been some of the best we have ever experienced from a Shopify app partner. We have had incredible support during the onboarding process, and despite some quite niche requests from our side, Lewis and the Sufio team have continually delivered. They have been a pleasure to work with and we will continue to partner with Sufio for a long time.
March 24, 2025
Great app and great service! They assisted massively with the roll out and made customisations we needed to the invoices.
March 21, 2025
I was expecting a difficult setup but Lewis from customer service did an awesome job. Still waiting for better filter features for exports of the invoices ;) Frederiek
March 12, 2025
Super application qui permet de professionnaliser la facturation, avec beaucoup de choix dans la personnalisation du modèle. Nous avons voulu customiser encore davantage et le service client s'est montré très réactif et efficace. Je recommande
March 7, 2025
Quality app - this ensures all of our customers have visibility and access to their invoices at any time and reduces emails/telephone calls to our team. Really smart app with great UI and customisation options.
We appreciate your thoughtful review! :) It’s great to hear that Sufio helps streamline your invoicing process, and that you’re enjoying our UI and customization features.
March 6, 2025
Superb responsive customer service.
Thank you so much for taking the time to write us a review! Providing quick and helpful support is one of our top priorities, and we’re happy to hear that you've had a great experience.
March 5, 2025
Top Support und die einzige App, die komplette Rechnungs-Exporte nach Monat, Jahr und mehr ermöglicht. Die Rechnungen lassen sich einfach anpassen, und selbst das Standard-Template sieht professionell aus. Die Einrichtung war super einfach – nach dem Testen von 10 anderen Apps habe ich endlich die perfekte Lösung gefunden!
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Support und den Exportfunktionen zufrieden sind. Dass Sie Sufio als die perfekte Lösung für Sie empfinden, macht uns besonders stolz! :)
March 4, 2025
Easy to use, great looking invoices and excellent customer service! Highly recommended!
Thank you for recommending our app! :) We’re delighted that you find Sufio easy to use, enjoy our invoice design, and appreciate our helpful Support Team.
Feb. 28, 2025
This company (SUFIO) provides incredible customer service and offers a variety of products to suit all businesses. We could not be happier integrating them into our Shopify Plus platform.
We truly appreciate your fantastic review! :) It’s wonderful to hear that our customer service and product range have been a great fit for your business.
Feb. 28, 2025
Great app, great service!
Thank you for your kind review! We’re glad to hear that you’re enjoying both our app and our service.
Feb. 19, 2025
10/10! Amazing support and great product! Keep it up!
Thank you for your awesome review! :) We're so glad to hear you’re happy with our app and Support Team. Your encouragement means the world to us!
Feb. 18, 2025
Amazing app and the support is top notch, really recommended!
Thank you so much for your kind words! We're thrilled that you're enjoying our app and that you appreciate our support. Your recommendation means a lot to us. :)
Feb. 14, 2025
Réponse rapide et efficace, personnel fort agréable :)
Un grand merci pour votre avis ! :) Nous sommes heureux que notre service et notre équipe vous aient donné entière satisfaction.
Jan. 16, 2025
Great customer service. I had a specific request in relation to tax exemptions, and they provided a custom solution within a day.
Thank you for your fantastic feedback! We’re so glad to hear that our Customer Support team could assist you with your tax exemption request and provide a solution so quickly.
Jan. 16, 2025
Sufio has been amazing! Their team helped me customize everything exactly as I needed, and now it works perfectly. The support was quick, friendly, and super helpful. Highly recommend Sufio for anyone looking for seamless invoicing solutions!
Thank you so much for your awesome review! We’re thrilled to hear that Sufio has met your expectations and that our Customer Support team was able to assist you in customizing everything to your needs.
Jan. 15, 2025
Application très fluide et facile à paramétrer. Service client réactif et professionnel, je recommande sans hésiter
Merci beaucoup pour votre avis positif! :) Nous sommes ravis que notre application vous plaise et que notre service client ait répondu à vos attentes.
Jan. 13, 2025
Really a terrible experience! They advertise that you will pay $49 per month, and then I found myself charged a whopping €160 for just one month! I find this practice truly unfair! Be cautious and look for better alternatives on Shopify; there are more affordable and honest invoicing apps out there...
Thank you for your review. While it’s sad to see a negative response despite our genuine efforts to explain the billing process in detail, we do appreciate the opportunity to clarify matters further. As mentioned in our email correspondence, Sufio did not charge you €160. This figure represents the total of your Shopify bill, which included fees from four other Shopify apps as well as your Shopify plan. Sufio’s charges are processed via Shopify’s billing system, which operates on 30-day billing cycles. Based on your account history, there were eight plan changes within a single billing cycle. When this happens, Shopify prorates the charges to ensure you’re only billed for the days remaining in the cycle. Any overcharges are automatically offset by app credits (discounts) applied by Shopify, which reduces your overall cost. These adjustments are accurately reflected in your Shopify account and on the bill in question. We do hope to restore your confidence in us. Should you decide to give Sufio another go, our team would be happy to assist you with any questions or setup requirements to ensure a seamless experience going forward.
Dec. 5, 2024
Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement...
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’ve found our interface frustrating and that our platform hasn’t fully met your expectations. While many of our users appreciate the simplicity and minimalist UI we strive to provide, we understand that everyone’s needs are unique. Given that we haven’t received an inquiry in our Support mailbox regarding the issues you mentioned, we'd like to address them here: 1. Searching by order or invoice number: This functionality is available and can be accessed on the Filter page. If you’d like guidance on how to use this feature, our team would be happy to assist. 2. Pricing: We completely understand how important value is for your business. Our goal is to provide robust functionality and reliable service to support businesses worldwide. That said, we recognize that requirements vary, and we’re always open to hearing suggestions on how we can better meet your expectations. If you could share more about your specific needs, we’d be happy to explore how Sufio can better support you or even discuss custom pricing options. We’re also available for a quick call to better understand your challenges and provide tailored recommendations. Please don’t hesitate to reach out to us at support@sufio.com—we’d love the opportunity to assist you further and improve your experience.