Sufio: Professional Invoices
Powerful automated invoicing app with PEPPOL e-invoicing.
Rating
4.9
feedback
419
chart
#175
All reviews
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Sept. 21, 2017
Excellent app to have automatic invoices. Amazing support, solving problems that are not even theirs. Although maybe a little bit expensive since I had to go for the extended plan (starter pack only has 7 invoices a month and no VAT exemption options). But I would still highly recommend it if you're looking for an invoicing solution.
Aug. 31, 2017
We keep getting 504 Gateway timeouts. It is very slow in the past 3-4 months and we are on verge of migrating to another app unless they can speed things up
Hi there, We're sorry you had this issue. Since your review was posted we have significantly upgraded our infrastructure to ensure this no longer happens.
Aug. 30, 2017
Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!
Aug. 14, 2017
Wonderful and speedy support. Quick to resolve any issues with my Shopify store!
Aug. 5, 2017
The app is okay if you only have 1-2 orders to fulfill a day, but the load time is simply way too slow to use, and it is missing certain important things such as customer notes, and a breakdown of item in such things as kits. Support is really good and I will use this app in the future once the bugs have been worked out. James.
Hi there, Since your review was posted we have significantly upgraded our infrastructure to ensure timeouts like this no longer happen. We also have a new version of Sufio, which can bring over order notes and metafields from your orders onto the invoices. We hope you'll consider giving it another try!
Oct. 3, 2023
This is a game-changing app that revolutionises how we handle invoicing. The team provide exceptional customer service and I would also like to mention the incredible Filip. He is ready to assist you with any amendments or customisations you need. Filip's attention to detail and dedication to solving problems ensures that no issue goes unresolved. We recently faced a complex challenge with invoicing for IOSS or DDP orders, which was costing us valuable time and money. Thanks to Filip's expertise, our customisations were seamlessly implemented, resulting in a more successful and profitable business – highly recommended!
Feb. 14, 2021
I have been using Sufio for several years already for my shop, and I really love the easy functionality and possibility to chose your own design. I also am very happy for the fact that you can create manual quotes and invoices if needed if the sale is not via the web shop. Their customer service is fantastic, and they have been amazing in trying to solve some special needs I had for my invoices. The team deserve one million stars for their effort and quick communication, AND finding solutions! Warm recommendations!
July 7, 2017
The customer support was perfectly well, I was very pleased to receive very fast response and my issue was solved within hour. That's great! Thanks to Jan.
June 30, 2017
Awesome app. Really does work wonders! Biggest draw card however, the CUSTOMER SERVICE! Simply the best, responsive and super helpful. Shout-put to Jan and Cat, thanks for all the help guys!
May 18, 2017
Excellent app! Easy to customize and in case of little issues/requests/changes the team is very supportive and cooperative. Thanks Sufio!
April 27, 2017
Very useful and simple. Another plus is the customer service cleverness and availability.
March 8, 2017
Solid App. Simple to use, effective and inexpensive. Support is great as well, very responsive.
July 18, 2017
Support Team solved our problem very quickly, promt response and useful advice. It's an extremely useful application and customer friendly.
Dec. 9, 2016
If you want an app that automatically and instantly invoices your customers with all local sales taxes/VAT etc. calculated and shown, Sufio Automatic Invoices does what it says on the tin. It has all the bells and whistles and customization facilities I need. My store sells digital products and Sufio links perfectly with it and with the digital products app I use, and picks up on any discounts issued as well. First class app, very well thought through.
June 12, 2020
Outstanding support from Michael at Sufio. Responded to our query quickly and had our code fixed swiftly. Verified that we were happy with the fix and was professional throughout. Would highly recommend.
Thanks a lot for these kind words! We were delighted to help you! Please feel free to contact us if you need any further assistance. We are here for you! :)
Nov. 23, 2016
Sufio is a simple and extremely useful tool for our business located in Italy. Support is responsive and I really appreciated how they can be flexible with special needs configurations.