All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2019

Very great app, easy to use and they answeared within 10mins and made the small translation fixes we asked. App works great and the customer service is outstanding!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the lovely review! We're glad we could help you with those adjustments.

5 / 5 Share

May 21, 2019

Easy in use. I received fast support and very clear information in a friendly way.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2019

I have been using Sufio for a couple of months and it has been amazing. It does automatically al the invoices for me and send them to my clients. What I like the most is the customer service & support! They helped me a lot, very kind and solve quickly my problems! Totally recommend Sufio! :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2019

The Automatic emails to customers is a great feature and makes my job much easier! Great Customer Service!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Brilliant app, top support. Can't fault. Excellent customer service. Very happy. :)

Using app

Over 6 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 25, 2019

Simple, convenient, flexible, responsive and helpful customer support, what more can you ask for for such a cheap price?

Using app

Almost 6 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 27, 2019

Better invoices than Amazon, I also use the app to also check the revenue against the one in the Shopify Dashboard. Great file Export via .csv!

Using app

7 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 22, 2019

Covers all the needs and provides beautiful templates. The support is outstanding with very quick response time. Worth the cost

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

The invoices look stellar, and the support is awesome. Corrected a minor issue I had in minutes. Perfect!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

Perfect app for invoicing. Needed a couple of custom updates. Support team was great and very helpful.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Absolutely amazing support! Liam & the team created a custom code for me to ensure invoices were only sent to the right people. Thanks a million :-)

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

I had a specific need and i got an amazing customer support experience. Sufio is a great app and it will definitely save me a lot of time.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

It is by far the best customer care experience in Shopify community I have experienced. I love how the app works and looks, but even more I love the speed of how country specific issues, like translations or required fields get resolved. The communication with Sufio Team is great - these guys really deserve their success. Kudos!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 7, 2019

The app is wrongly claiming and advertising to cover EU VAT validation and handling of B2B EU intra community supply purchases. It simply cant do it. And I was very surprised that the app developers dont seem to (want to) understand the basic legal requirement regarding EU VAT regulations. Since the tool does not change any prices after VAT validation in the frontend (!) the sufio support recommended us the exclude taxes from prices. This is an even worse solution, it is simply illegal in the EU to add VAT at the checkout, prices must be shown at any time inkl. VAT. I know its shopifys fault that there is no VAT ID check possible during checkout but if your tool cant fix this stop claiming otherwise. Furthermore one has to be clear that VAT IDs collected by the plugin are only added as a "tag" and thus are not shared through the shopify API and thus cannot be exported to any ERP.

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We understand it is frustrating, but unfortunately this is simply how Shopify calculates prices when VAT is included. It is not something that Sufio can have any affect on. We try to explain this a bit in our article: https://sufio.com/articles/shopify/taxes/tax/include-exclude-taxes-product-prices/

5 / 5 Share

Dec. 23, 2018

Does what it says on the box and with great support. This is the invoicing app you are looking for. (Waves hand like Obi Wan Kenobi)

Using app

10 months

Total reviews

7

Average rating

3.1

5 / 5 Share

Oct. 25, 2018

Awesome support, solved my mistake in less than a day. The app do what it's meant to do, and very well!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Using Sufio for 2 months and so far very happy, pleasant, easy to use and very reactive helpdesk :) Try it now !!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Awesome app! I've tried some invoice apps, but they werent as good as Sufio. Can recommend this to everyone. :)

Store

Safino

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2018

So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2018

This app is awesome! Easy to use, great designed invoices and really stable. Would recommend everyone i know to use this app.

Using app

7 days

Total reviews

1

Average rating

5.0