Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
552
chart
#276
All reviews
Rating Breakdown
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Oct. 16, 2017
Great app, format and support. Increases customer trust and satisfaction, while all functionality reflects that the creators really do understand customer needs.
Oct. 16, 2017
This is a must have app! best invoice program that i saw. The support is also exceptional. Send a request and one hour later it was integrated! Would highly recommend it.
Sept. 29, 2017
Seamless integration, lightning fast customer support and - as opposed to shopify themselves - actually understands the issues that European shops have, especially those that sell cross-border.
Sept. 27, 2017
A superb app. Does its magic in the background after setting up which is a doddle. All our customers receive a professionally laid out, attractive invoice. The support is also exceptional. Would highly recommend.
Sept. 26, 2017
Great app, easy to use and set up and you receive amazing support from developers and support team. Highly recommend it to making invoicing easy for your shop!
Sept. 21, 2017
Excellent app to have automatic invoices. Amazing support, solving problems that are not even theirs. Although maybe a little bit expensive since I had to go for the extended plan (starter pack only has 7 invoices a month and no VAT exemption options). But I would still highly recommend it if you're looking for an invoicing solution.
Sept. 19, 2017
Very Good solution and top noch support team, they really helped us to adapt the app to our specific needs
Nov. 9, 2017
I had no issues almost for 1 year until the last 2 months where I noticed that all orders are not updated automatically and I have to go through every order in my store and do a manual update which takes alot of time !! It happened more than 10 times in the last 2 months and decided to uninstall the app . Not recommended at all as they were unable to fix this issue . Update : Nov 11th,2017 I received an email from the company manager who was really professional in solving the issue I had and I was completely satisfied. Thanks.
Aug. 31, 2017
We keep getting 504 Gateway timeouts. It is very slow in the past 3-4 months and we are on verge of migrating to another app unless they can speed things up
Hi there, We're sorry you had this issue. Since your review was posted we have significantly upgraded our infrastructure to ensure this no longer happens.
Aug. 30, 2017
Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!
Aug. 24, 2017
Fast, friendly, and efficient customer service. Asked for some minor customizations on my invoices, and quickly done. Great app for our store!
Aug. 24, 2017
When starting to work with Sufio I would have appreciated more detailed setting options for some issues like taxation (e.g.). However, after getting in touch with the Sufio team our main need was really speed-fixed by the very friendly and helpful support and technical team. Thumbs up!
Aug. 14, 2017
Wonderful and speedy support. Quick to resolve any issues with my Shopify store!
Aug. 5, 2017
The app is okay if you only have 1-2 orders to fulfill a day, but the load time is simply way too slow to use, and it is missing certain important things such as customer notes, and a breakdown of item in such things as kits. Support is really good and I will use this app in the future once the bugs have been worked out. James.
Hi there, Since your review was posted we have significantly upgraded our infrastructure to ensure timeouts like this no longer happen. We also have a new version of Sufio, which can bring over order notes and metafields from your orders onto the invoices. We hope you'll consider giving it another try!
July 31, 2017
The app is really great. We are a store regulated under EU legislation and they provide some very useful solutions. Their customer service is super quick, very helpful and mega friendly. Can highly recommend the service.
Oct. 3, 2023
This is a game-changing app that revolutionises how we handle invoicing. The team provide exceptional customer service and I would also like to mention the incredible Filip. He is ready to assist you with any amendments or customisations you need. Filip's attention to detail and dedication to solving problems ensures that no issue goes unresolved. We recently faced a complex challenge with invoicing for IOSS or DDP orders, which was costing us valuable time and money. Thanks to Filip's expertise, our customisations were seamlessly implemented, resulting in a more successful and profitable business – highly recommended!
Feb. 14, 2021
I have been using Sufio for several years already for my shop, and I really love the easy functionality and possibility to chose your own design. I also am very happy for the fact that you can create manual quotes and invoices if needed if the sale is not via the web shop. Their customer service is fantastic, and they have been amazing in trying to solve some special needs I had for my invoices. The team deserve one million stars for their effort and quick communication, AND finding solutions! Warm recommendations!
July 10, 2017
Customer support is very friendly and solved the issue straight away for us. It's nice not having to worry about our invoices going out to the customer.