Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.8
feedback
562
chart
#262
All reviews
Rating Breakdown
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Aug. 24, 2017
Fast, friendly, and efficient customer service. Asked for some minor customizations on my invoices, and quickly done. Great app for our store!
Aug. 24, 2017
When starting to work with Sufio I would have appreciated more detailed setting options for some issues like taxation (e.g.). However, after getting in touch with the Sufio team our main need was really speed-fixed by the very friendly and helpful support and technical team. Thumbs up!
Aug. 14, 2017
Wonderful and speedy support. Quick to resolve any issues with my Shopify store!
Aug. 5, 2017
The app is okay if you only have 1-2 orders to fulfill a day, but the load time is simply way too slow to use, and it is missing certain important things such as customer notes, and a breakdown of item in such things as kits. Support is really good and I will use this app in the future once the bugs have been worked out. James.
Hi there, Since your review was posted we have significantly upgraded our infrastructure to ensure timeouts like this no longer happen. We also have a new version of Sufio, which can bring over order notes and metafields from your orders onto the invoices. We hope you'll consider giving it another try!
July 31, 2017
The app is really great. We are a store regulated under EU legislation and they provide some very useful solutions. Their customer service is super quick, very helpful and mega friendly. Can highly recommend the service.
Oct. 3, 2023
This is a game-changing app that revolutionises how we handle invoicing. The team provide exceptional customer service and I would also like to mention the incredible Filip. He is ready to assist you with any amendments or customisations you need. Filip's attention to detail and dedication to solving problems ensures that no issue goes unresolved. We recently faced a complex challenge with invoicing for IOSS or DDP orders, which was costing us valuable time and money. Thanks to Filip's expertise, our customisations were seamlessly implemented, resulting in a more successful and profitable business – highly recommended!
Feb. 14, 2021
I have been using Sufio for several years already for my shop, and I really love the easy functionality and possibility to chose your own design. I also am very happy for the fact that you can create manual quotes and invoices if needed if the sale is not via the web shop. Their customer service is fantastic, and they have been amazing in trying to solve some special needs I had for my invoices. The team deserve one million stars for their effort and quick communication, AND finding solutions! Warm recommendations!
July 10, 2017
Customer support is very friendly and solved the issue straight away for us. It's nice not having to worry about our invoices going out to the customer.
July 7, 2017
The customer support was perfectly well, I was very pleased to receive very fast response and my issue was solved within hour. That's great! Thanks to Jan.
July 4, 2017
I was pleased with this app's support from the very first moment! They agreed to integrate my native language (I sent them translations) and made this up and running within 2 working days! I am very pleased with the interface since it is easy to navigate. App is highly customizable and the support is awesome!!! :)
June 30, 2017
Awesome app. Really does work wonders! Biggest draw card however, the CUSTOMER SERVICE! Simply the best, responsive and super helpful. Shout-put to Jan and Cat, thanks for all the help guys!
June 6, 2017
Fundamental App, Super easy to use, Excellent support...what else ! Thank you
May 18, 2017
Excellent app! Easy to customize and in case of little issues/requests/changes the team is very supportive and cooperative. Thanks Sufio!
April 27, 2017
Very useful and simple. Another plus is the customer service cleverness and availability.
April 7, 2017
Excellent and fully customisable app with a very helpful, fast and competent support!