Sufio: Professional Invoices

Vielen Dank für Ihre nette Bewertung! Unser Team bemüht sich immer um einen persönlichen Kundenservice und ist bereit, maßgeschneiderte Lösungen für Ihre geschäftlichen Anforderungen zu besprechen :)

Thank you for your kind words! Our team are always proud to hear how we have been able to help our users and we will continue to be there whenever you need assistance :)

Thank you very much for your nice review! Sufio are proud to provide automation to your store and help take the stress away from invoicing. Get in touch if you need anything else from us :)

Thank you very much! We're delighted to hear how happy you were with the team and that we were able to help you with your invoicing needs. Indeed, we always try push what we can do for our users as we understand the importance of getting it right and fitting your store's workflow.

Thank you very much for your lovely review. It's been a pleasure for our team to work with you and discuss what customizations would work for you. Conversations like this help us to understand the needs of our users and help us provide a better service in the future :)

Thank you very much for you nice feedback! Our VAT validation tool is quite important for many of our users, so we are glad to hear we could accommodate your needs.

Thank you very much for your kind review! I'm glad we were able to apply some customizations for you, our team are always ready to help wherever we can :)

Thank you very much for your feedback, we really appreciate it! Indeed, offering more options to customize our templates is something our Development team will be releasing at some point in the near future. It's getting close to final stages of development and testing, so keep an eye out for future updates! In the meantime, our team are always here to help you make changes to your invoice, so don't hesitate to get in touch if you need assistance again in the future :)

Thank you very much for leaving your feedback! I'll be sure to let Ly know of your nice comment! Get in touch with us anytime you need more assistance :)

Thank you very much for your kind words! I understand it can be frustrating to have these types of issues and I'm glad to hear our team was able to guide you towards a solution. Reach out to us anytime again if you need assistance and we'll be glad to help :)

Thank you very much! Our team work hard to get solutions to our customers in a timely manner so I'll be sure to pass on your kind words :)

Thank you so much for your lovely feedback! We're always happy to help, so reach out if you ever need assistance again :)

Thank you very much! We're delighted to hear you were happy with our team's response. We do our best to get solutions to you as soon as possible so we appreciate your nice feedback :)

Thank you so much for such a lovely and detailed review! We genuinely appreciate that. I'm delighted to hear that we were able to help you get set up and customize the invoices to your desire. I'll be sure to pass on your comments to the team! Stay tuned for upcoming developments on our invoice templates :)

¡Muchas gracias por sus amables palabras! Me aseguraré de transmitir a Djimi su palabras de satisfacción. Nuestro equipo se enorgullece de ir un paso más para ayudar a nuestros clientes a eliminar el estrés de la facturación, así que no dude en ponerse en contacto con nosotros si necesita más ayuda en el futuro.

Thank you for leaving your feedback while you experienced some delays during our scheduled maintenance. As explained in our email response to you, the Sufio app was undergoing a scheduled maintenance, which can lead to certain delays in accessing documents. We notified each of our users with a warning message on the app (the screenshot of which you had sent to us). Please note, this scheduled maintenance is necessary to the ongoing high performance of the app and we do our best to notify our userbase whenever these events take place. Additionally, you mentioned you were unable to contact our Support team, but as suggested in the auto-response email, our team works Mon-Fri 9-5 CET. So your message was received with no issues, however, it just happened to arrive outside of our office hours. We're more than happy to discuss any other queries you may have, so please reach out and let us know how we can help :)

Thank you for taking the time out to leave your honest review, our team genuinely appreciates constructive feedback! Firstly, I’d like to explain your question about the pricing. Sufio is one of the leading invoicing apps on the Shopify App store. While there are other apps available that offer cheaper subscriptions, Sufio focuses heavily on its performance, security, and a strong customer support team. This means that certain backend processes and teams have to be put in place to make sure these factors are implemented correctly and efficiently. This allows us to provide automatic invoices for many of our users that generate thousands of orders per day. We understand that this level of performance does not apply to every store, which is why we are always happy to discuss setting up custom plans. I have reached out to you by email already to discuss this with you and we await your response if you would like to move forward :)

Hartelijk dank voor uw feedback! We zijn blij om te horen dat onze facturatie service voldoet aan de behoeften van u en uw klanten. Ons team staat altijd klaar om de nodige aanpassingen te maken aan het ontwerp en de talen van onze documenten :)

Thank you for your kind words! Our teams are always working hard to make sure the app is running efficiently as well as being there for our users whenever they would like to make some changes :)

Vielen Dank für Ihre Meinung! Es freut uns zu hören, dass Sie uns weiterempfehlen würden. Unser Team ist sehr stolz auf unsere App und freut sich, wenn unsere nutzer mit dem Service zufrieden sind :)