Sufio: Professional Invoices for Shopify

Sufio: Professional Invoices

Powerful automated invoicing app with PEPPOL e-invoicing.
Rating
4.9
Feedback
439
Reviews
Chart
#302
Shopify

All reviews

5 / 5 Share
Dec. 7, 2023

Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.

Store Using app Total reviews Average rating
Thrive Orthopedics 24 days 2 5.0
Developer Reply

Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you. As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!

5 / 5 Share
Dec. 7, 2023

Friendly and fast customer service. They are also able to make custom changes if you need them. Definitely recommend!

Store Using app Total reviews Average rating
LEDVANCE Shop 10 days 9 5.0
Developer Reply

Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)

5 / 5 Share
Dec. 3, 2023

The support team was great at customising the app to have an invoice tick-box in the cart which meant only people who want an invoice get one - and we only get charged for the people to tick the box! Exactly what we wanted.

Store Using app Total reviews Average rating
Developer Reply

Thank you for kind review! We're proud to provide our users with the power to decide how Sufio works for them, so I'm delighted our custom invoice creation feature worked for you :)

5 / 5 Share
Nov. 30, 2023

Excellent support

Store Using app Total reviews Average rating
Milbby.com Over 2 years 4 5.0
Developer Reply

Thank you very much, we're glad to hear it :)

5 / 5 Share
Nov. 14, 2023

Très bonne app avec un très bon service support.

Store Using app Total reviews Average rating
La Sélection du Pro 7 days 11 4.7
Developer Reply

Merci beaucoup, nous en sommes ravis ! Tous nos vœux de réussite :) (Translated by DeepL)

5 / 5 Share
Nov. 8, 2023

Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.

Store Using app Total reviews Average rating
Emily Nixon About 1 month 1 5.0
Developer Reply

Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)

5 / 5 Share
Nov. 8, 2023

very helpful support team. thanks!

Store Using app Total reviews Average rating
Carolines Choice 16 days 1 5.0
Developer Reply

Thank you so much! Our team will be delighted to hear it! All the best :)

5 / 5 Share
Nov. 8, 2023

This Sufio app is very great with many useful functions, we totally recommend this app if you are looking for an app regarding Invoice operation with Shopify. Their support is also amazing! They try to think what's the best solution for our case and they give us the perfect advices. Thank you so much for your kind help as always.

Store Using app Total reviews Average rating
Yamazaki Home Europe About 2 months 6 5.0
Developer Reply

Thank you for your lovely words! I'm so glad to hear our team have been helpful to you. Indeed, we do what we can to bring you custom solutions as we understand each store can have its own unique requirements and this is what helps our app to grow :)

5 / 5 Share
Nov. 7, 2023

Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!

Store Using app Total reviews Average rating
talm About 2 years 5 5.0
Developer Reply

Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!

5 / 5 Share
Oct. 30, 2023

Best client support

Store Using app Total reviews Average rating
Jilla Active 12 days 2 5.0
Developer Reply

Thank you very much for your review, we appreciate taking the time :)

5 / 5 Share
April 23, 2026

Great service. Sebastian was very helpful with a small formatting issue we were having with our invoices and the team got it resolved quickly.

Store Using app Total reviews Average rating
Little Difference Almost 4 years 12 5.0
Developer Reply

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)

5 / 5 Share
Oct. 17, 2023

Does what it promises out of the box, with enough flexibility to adjust to your own needs when those arise. The team has been very helpful making both smaller and bigger adjustments based on our requirements, every time with great result. Definitely recommend!

Store Using app Total reviews Average rating
MR MARVIS Almost 2 years 4 4.0
Developer Reply

Thank you very much for your kind words! Our support team are always on hand to address any of your concerns, big or small, and will always look for custom solutions to make sure we fit seamlessly with your desired workflows.

5 / 5 Share
Sept. 21, 2023

A Lifesaver for our VAT Challenges – 10 Stars! As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for. What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions. In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.

Store Using app Total reviews Average rating
Coti Italia srls 3 days 2 5.0
Developer Reply

Thank you very much for your lovely review! We are blown away by your kind words! Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience! We will ask Shopify to raise it to 10 stars ;)

5 / 5 Share
Sept. 21, 2023

Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.

Store Using app Total reviews Average rating
The Lock Box 4 days 3 5.0
Developer Reply

Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)

5 / 5 Share
Sept. 20, 2023

The best professional invoice editor according to European and Swiss needs. (VAT etc) The support service is always present and helpful and ready to personalize your invoice.

Store Using app Total reviews Average rating
Xios Store SNC Over 1 year 14 5.0
Developer Reply

Thank you very much for your review! We pride ourselves on bringing B2B solutions to our users so I'm glad to hear this has been of assistance to you!

5 / 5 Share
Sept. 11, 2023

The best app. The people are so helpful and will do whatever they can to make it work for you! Can't recommend it enough.

Store Using app Total reviews Average rating
Temple St. Clair 5 months 2 5.0
Developer Reply

Thank you very much! Our support work hard to make sure we can accommodate each of our customer's needs through various custom solutions, making sure we fit in with your store :)

5 / 5 Share
Aug. 31, 2023

We are using Sufio for a while, which works good for us, and we had to reach out to Sufio's Customer Service. The contact between customer service was very fast and they did what they said to do. So within a working day the setting were adjusted and our customer benefited from this change. Great Service.

Store Using app Total reviews Average rating
Seizoenstunter Over 2 years 1 5.0
Developer Reply

Thank you for your review! We take pride in our support team's efficiency as we understand that time is so important when it comes to keeping things running smoothly in your business. Let us know if we can assist you any time again :)

5 / 5 Share
Aug. 18, 2023

This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)

Store Using app Total reviews Average rating
MoonstoneGame 5 months 2 4.5
Developer Reply

Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.

5 / 5 Share
July 28, 2023

Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio

Store Using app Total reviews Average rating
ProCardio-AED360 DK 15 days 3 5.0
Developer Reply

Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :) We really appreciate your recommendation!

5 / 5 Share
June 23, 2023

We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!

Store Using app Total reviews Average rating
Flipheadshop 5 months 1 5.0
Developer Reply

Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :) Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!

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