All reviews

Rating Breakdown

  • 5
    94% (389 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 99% (408)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2022

Amazing invoice application that helped our team (1) save time, (2) create professional invoices, and (3) keep track and accurately report VAT on invoices to our customers in the European Union. In addition to the functioning of the application, the form and design of the invoices cannot be understated. The professional and stylized invoices match our brand image and add a nice professional touch to one of the final touch points with our valued customers when an order is completed. We also had an initial meeting with the Sufio team during set up and they were extremely helpful at answering our questions and verifying the application had the features that we were looking for (specifically reporting VAT rates that vary across the European Union).

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a lovely and detailed review! We genuinely appreciate that. I'm delighted to hear that we were able to help you get set up and customize the invoices to your desire. I'll be sure to pass on your comments to the team! Stay tuned for upcoming developments on our invoice templates :)

5 / 5 Share

June 7, 2022

Djimi me dedicó un buen rato para ayudarme a resolver un problema que me impedía usar la app. Amable, resolutivo, eficaz, un placer! Muchas gracias!

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchas gracias por sus amables palabras! Me aseguraré de transmitir a Djimi su palabras de satisfacción. Nuestro equipo se enorgullece de ir un paso más para ayudar a nuestros clientes a eliminar el estrés de la facturación, así que no dude en ponerse en contacto con nosotros si necesita más ayuda en el futuro.

5 / 5 Share

May 20, 2022

Dankzij Sufio kunnen mijn klanten indien gewenst onmiddellijk een btw-factuur krijgen bij hun bestelling. Dit spaart me veel tijd en haalt weer een drempel weg voor de klant. De customer service heeft me enorm geholpen met alles in dezelfde stijl als mijn webshop te zetten en de automatische vertalingen in orde te brengen, zodat mijn klanten gemakkelijk in hun eigen taal een factuur kunnen aanvragen. Bedankt Sufio!

Store

Frucare

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hartelijk dank voor uw feedback! We zijn blij om te horen dat onze facturatie service voldoet aan de behoeften van u en uw klanten. Ons team staat altijd klaar om de nodige aanpassingen te maken aan het ontwerp en de talen van onze documenten :)

5 / 5 Share

May 16, 2022

Super helpful and reactive support team, and efficient application , no bugs and many customisations possible. Great to use !

Store

NEUTRA

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Our teams are always working hard to make sure the app is running efficiently as well as being there for our users whenever they would like to make some changes :)

5 / 5 Share

May 11, 2022

Super tolle App, funktioniert prima. Der Support ist super und kompetent! Kann ich auf jeden Fall empfehlen :)

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Vielen Dank für Ihre Meinung! Es freut uns zu hören, dass Sie uns weiterempfehlen würden. Unser Team ist sehr stolz auf unsere App und freut sich, wenn unsere nutzer mit dem Service zufrieden sind :)

5 / 5 Share

May 5, 2022

Perfect for invoicing and a great selection of templates. Very responsive and helpful support team.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! Our development team are always working to improve our templates and give our users even more control on what to display :)

5 / 5 Share

May 4, 2022

Grandiose App & Support. Wann auch immer man individuelle Anpassungen braucht wird sich sofort darum gekümmert. Antwortzeiten bei Problemen sind sehr schnell - ebenso wie die Lösung. Eine Sorge weniger im ECommerce ;)

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Vielen Dank für Ihr Interesse! Unser Support-Team arbeitet hart daran, für unsere Nutzer da zu sein und sicherzustellen, dass wir Ihre Fragen so schnell wie möglich beantworten können. Wir freuen uns, Ihnen Ihre Sorgen zu nehmen :)

5 / 5 Share

April 27, 2022

Tolle templates, sieht richtig professionell aus. und der Support ist erstklassig: schnell, freundlich und kompetent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für dieses nette Feedback! Unser Team freut sich, wenn Sie mit unseren Templates zufrieden sind :)

5 / 5 Share

April 19, 2022

Cette application répond parfaitement à tous nos besoins. Support très réactif et a l'écoute. Merci a tout l'équipe.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup, notre équipe est ravie d'apprendre que notre application et notre équipe d'assistance vous ont été utiles :)

5 / 5 Share

March 30, 2022

Una experiencia inmejorable! 10/10. La aplicación es magnífica y cumple con absolutamente todo lo que queremos. Pero lo MEJOR sin duda ha sido su atención al cliente. Lewis nos ha ayudado en todos con una rapidez y efectividad IMPRESIONANTE. De verdad, vale la pena esta aplicación, sabes que si necesitas algo estarán para ayudarte SIEMPRE. Un gran agradecimiento a Lewis!!!

Store

OcCre

Using app

13 days

Total reviews

9

Average rating

5.0

Developer Reply

Muchas gracias por sus amables palabras. Nos complace saber que nuestro equipo de asistencia ha sido capaz de ofrecerle ayudo en una manera rápida y eficaz. Nuestro objetivo es que los clientes sientan que estamos ahí para ellos; dispuestos a ayudar en que podamos. Por eso, estamos muy alegros de que hayas tenido esta experiencia :)

5 / 5 Share

March 25, 2022

There truly isn't a comparable app on the market - we searched for MONTHS trying to locate a native means of invoicing for our wholesale clients that could also serve as an accounts receivable portal. (For point of reference, we've used QBO exclusively the last 5+ years, and we've been trying to centralize our analytics as well as streamline our order / invoice process within Shopify for some time.) Sufio takes the cake, bar none. It integrates well with virtually every aspect of Shopify and is totally conducive to our existing wholesale workflow. The development team for Sufio has been nothing short of INCREDIBLE the entire way through getting us set up, as well as in dialing in our custom templates. This applies equally to aesthetics as it does to functionality; we are exceptionally particular about the presentation of our brand (as well as the importance of attention to detail in all respects) and Sufio's support team has consistently met our requests with the utmost patience and a sincere desire to understand / meet our needs. Bringing them on has been a game changer for our business, straight up. We would love to see an option in the future for packing lists that also support split shipment breakdowns that could be included per package in a given shipment. Having a comparable template to our new invoice feature would make for an incredibly well rounded customer experience and allow for us to operate further from a singular platform.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Firstly, thank you so much for taking the time out to leave this amazing feedback for us. Honestly, the whole team appreciates this as it's such an effective way for us to understand what our users like and what they would like to see in the future. Our support team are proud to help our users and we hope to always provide some kind of solution to take the stress away from invoicing. Indeed, our packing slips are being looked into at the moment so that we can implement these improvements and try and make the shipping process more seamless. Sufio is constantly evolving and we're excited to see the direction it will be taking this year!

5 / 5 Share

March 25, 2022

Love the service! The team is small, but the team members are so helpful and knowledgeable Many thanks! Recommended 555555 stars!

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your lovely feedback! Indeed, we have a small but dedicated team and we are delighted that we were able to provide a great service to you :)

5 / 5 Share

Feb. 22, 2022

Excellent app and phenomenal customer service! They were able to provide bespoke code to pull through PO numbers from the notes section of the orders and I've rolled this out over multiple stores. Really great!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! Our team will be delighted to hear that we were able to help you out and that our solutions have been able to assist you with each of your stores!

4 / 5 Share

Feb. 3, 2022

Cette application est simple et pratique d'utilisation. La seule limite c'est qu'il n'y a pas d'API pour facilité les échanges avec un système d'information. Le support est extrêmement réactif et agréable. Ils ont su nous aider dès qu'on a eu une problématique sur l'application

Store

Boiron

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Je vous remercier de prendre le temps de donner votre avis, en effet, nos développeurs seront à la recherche de mettre en place une API ultérieurement. Nous sommes conscients de les avantages qu’une telle fonctionnalité peut apporter. Veuillez garder un œil sur nos newsletters pour rester au courant sur les nouvelles fonctionnalités!

5 / 5 Share

Jan. 24, 2022

Exceptional customer service from the Sufio team! We had a complex product data scenario where vital information required on invoices were stored in product metafields. Everyone at Sufio was very helpful and provided suggestions and alternatives to address the obstacles till we were able to achieve what we needed to. Absolutely the best! Thanks Sufio!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

I'm glad to hear we were able to provide the support that you needed, our team will always try to find a way to get you set up :)

5 / 5 Share

Jan. 18, 2022

Sufio helped us in automating the reverse VAT charge in the checkout. Also, the support is very friendly and helps with customer specific issues. Highly recommended!

Using app

3 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your kind words, our team will be delighted with your feedback!

5 / 5 Share

July 30, 2025

We´re very happy with the updated Settings descriptions, they make it crystal clear what happens when auto–credit notes are enabled or disabled. Huge thanks to Olivia and Veronika for their immediate, clear, and incredibly helpful support (and for following up on every question). Highly recommend Sufio for their usability and outstanding customer service!

Using app

Almost 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Our team prides itself on finding solutions for our users and I am glad we were able to assist you :)

5 / 5 Share

Dec. 20, 2023

I am just revising my review after a prolonged period to say that I am still using Sufio, very happily. They have shown a long-term commitment to my business. Thanks guys. Mark If you need invoices don't go anywhere else. I spent a lot of time sorting through various invoicing apps and they were all very weak in comparison to Sufio. It is really user friendly and Djimi, the very competent advisor, was totally happy to customise the app exactly to my specifications. This app is already saving me time. Great product, great service. Thanks guys!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave your kind review! Djimi is our resident wizard and he was happy to help you :) I'll be sure to pass on your kind words!

5 / 5 Share

Dec. 8, 2021

We have been using a few years now. Good support if you have a problem or need something changing. Thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm delighted to hear you have been enjoying our service for all these years! Stick around as Sufio will only be getting better!

5 / 5 Share

May 4, 2022

The app is very easy to use. Whenever you contact support, they are always ready to solve your problem. This app will save you time and will handle a lot of the work for you. Yelena

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback, the more constructive feedback we receive, the better our app will grow! I will be happy to pass your feedback to our team here. Reach out anytime if you need assistance again :)