Sufio: Invoices You Can Trust
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Très bonne app avec un très bon service support.
Merci beaucoup, nous en sommes ravis ! Tous nos vœux de réussite :) (Translated by DeepL)
Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.
Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)
very helpful support team. thanks!
Thank you so much! Our team will be delighted to hear it! All the best :)
This Sufio app is very great with many useful functions, we totally recommend this app if you are looking for an app regarding Invoice operation with Shopify. Their support is also amazing! They try to think what's the best solution for our case and they give us the perfect advices. Thank you so much for your kind help as always.
Thank you for your lovely words! I'm so glad to hear our team have been helpful to you. Indeed, we do what we can to bring you custom solutions as we understand each store can have its own unique requirements and this is what helps our app to grow :)
Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!
Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!
Best client support
Thank you very much for your review, we appreciate taking the time :)
Great service. Sebastian was very helpful with a small formatting issue we were having with our invoices and the team got it resolved quickly.
Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)
A Lifesaver for our VAT Challenges – 10 Stars! As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for. What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions. In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.
Thank you very much for your lovely review! We are blown away by your kind words! Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience! We will ask Shopify to raise it to 10 stars ;)
Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.
Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)
The best professional invoice editor according to European and Swiss needs. (VAT etc) The support service is always present and helpful and ready to personalize your invoice.
Thank you very much for your review! We pride ourselves on bringing B2B solutions to our users so I'm glad to hear this has been of assistance to you!
The best app. The people are so helpful and will do whatever they can to make it work for you! Can't recommend it enough.
Thank you very much! Our support work hard to make sure we can accommodate each of our customer's needs through various custom solutions, making sure we fit in with your store :)
We are using Sufio for a while, which works good for us, and we had to reach out to Sufio's Customer Service. The contact between customer service was very fast and they did what they said to do. So within a working day the setting were adjusted and our customer benefited from this change. Great Service.
Thank you for your review! We take pride in our support team's efficiency as we understand that time is so important when it comes to keeping things running smoothly in your business. Let us know if we can assist you any time again :)
This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)
Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.
Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio
Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :) We really appreciate your recommendation!
We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!
Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :) Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!
Does what is should do and helps us take with handling taxes. Good support that is taking the time needed to solve issues.
Thank you very much for your review! I'm happy to hear our Support team were able to help you with your query. Don't hesitate to contact us in the future should you need anything else :)
Gran servicio . Tuve un problema y me ayudaron a solucionarlo al instante. La APP es muy recomendable.
¡Muchas gracias! Sufio trabaja duro para proporcionar una integración perfecta para sus necesidades de facturación, por lo que siempre estamos contentos de escuchar cuando los usuarios obtienen lo que necesitan de nosotros :)
The app works excellently and fulfills its intended purpose. However, the standout aspect worth mentioning is the exceptional customer service provided by Lewis and Veronika. Despite the challenges I faced with my store, they consistently took the time to respond promptly and offer support in really resolving issues. Their dedication to helping customers is highly commendable. Best!
Thank you very much! We really appreciate your feedback on our Support team. Sufio puts a lot of focus on it's support as we understand that each store and country will have its own unique needs, so having a team available to help you customize your setup is important to us :)
Great app and even better customer support. really amazing. I have been looking for an app that meets my high standards and luckily I found this one. The great customer support makes this app unique - I was in contact with Veronica and Ly for a long time - both were competent contacts and implemented all my wishes 1:1. CONCLUSIONS: Highly recommended :)
Thank you so much! We're delighted to hear we have met your high standards and that our Support team were able to address your needs! We put a lot of focus on our support as we understand navigating the world of invoicing can be complex, so our team are here to help. I will pass your kind words to Ly and Veronika :)
not only does the App does everything you need, I was faced with an issue unique to our company and their customer service crew were fantastic : shout out to Lewis and Veronika. Design / settings very user friendly
Thank you very much for your lovely words! Our Support team always does its best to give you custom solutions as we understand every business will have its own unique needs and so it's vital for us to be able to meet those needs :)
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