All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2021

Great app! It is very customer-friendly and professional and it also provides excellent templates for invoices. I definitely recommend it!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks for spreading the word with your support for us! We are honoured! :)

5 / 5 Share

April 9, 2021

I am very satisfied with this invoice creator. I recommend to everyone. Great plugin and great support.

Store

ELKYMA

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

And we are very grateful for your kind words and review! Thank you! :)

5 / 5 Share

March 29, 2021

Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.

5 / 5 Share

March 26, 2021

I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.

5 / 5 Share

March 18, 2021

Best service you can get, Djimi really helped me with all my questions. Great features and fast response to all questions. Thanks Djimi!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Tadaaa you're our happy review number 350, will you bring us luck? :) Many thanks for sharing your experience with Sufio publicly, your positive feedback means a lot to us and our support services are always here for you to provide assistance.

5 / 5 Share

March 17, 2021

I love Sufio. It works like a charm, looks great and the support is great too. Can only recommend!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind review accompanied with your supportive words made our day! We're thrilled to have you aboard and wishing you best of luck in your business endeavours! :) Thank you!

5 / 5 Share

March 16, 2021

Very useful, efficient and the customer service deserves more than 5 stars ! Thank you so much for the excellent support !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

You and all our customers deserve more than 5 stars! We feel so lucky and humbled to work with users like you. It's our pleasure to assist you with anytime at anytime. Super merci pour votre avis. :)

5 / 5 Share

March 16, 2021

Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Whether it's invoices or credit notes, you're always in good hands here at Sufio as we take care of all your documents! Oh and our services works like a charm for the EU use case - thank you so much for leaving us your words of encouragement, we're honoured! :)

5 / 5 Share

March 13, 2021

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey, thank you so much for taking your time to spread the word about your experience with our app and our support services! Our users' satisfaction is our utmost priority and so we always aim at satisfying all your wishes in the fastest-possible manner! Djimi is our tech magician and we're proud to have him in the team. We're all grateful for your review, it means a lot. Thank you very much! :)

5 / 5 Share

March 12, 2021

Fantastic customer service, Djimi has helped me many times, even with annoying questions. Thanks a lot guys

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Djimi is our tech champ! And no worries, no question is ever annoying! Keep them coming, we're here for you. Thanks for your review! :) Greetings to Czechia!

5 / 5 Share

March 12, 2021

We integrated Sufio for our Shopify account and it's really a wonderful solution for our accounting! Beautiful invoices and max automatisation! We realy really love it!

Store

Tangem

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

And we love love love your review! Thank you so much for taking your time to leave us your kind words! :)

5 / 5 Share

March 12, 2021

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime. Thank you very much! :)

5 / 5 Share

March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)

5 / 5 Share

March 9, 2021

Super app, très adaptée au français (contrairement à une autre app concurrente américaine) + super template + super service client. Le prix n'est pas donné mais l'application fait bien son job !

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Super merci de nous avoir laissé votre avis! :) Nous sommes toujours heureux de vous aider en français. N'hésitez pas à nous demander de l'aide à tout moment.

5 / 5 Share

March 5, 2021

In combo with a wholesale app this is perfect for arranging B2B and B2C in your shop. Support response is ASAP and organise a custom solution without hesitation. Worth the money.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you find our solution suitable for both B2B and B2C use cases! Thanks a lot for leaving us your review - we love Negroni by the way! :)

5 / 5 Share

March 3, 2021

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)

4 / 5 Share

March 2, 2021

We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for your review! :) We are happy that you used our app. As you have mentioned, Sufio is not able to automatically reflect changes that were done in your Shopify order after the invoce is created. The only solution, for now, is to set up creating invoices in a way that they are created once the order is paid or fulfilled. We understand that support for editing orders could provide a more seamless experience for our customers and it is something we would definitely like to add in the future.

5 / 5 Share

March 1, 2021

This app does exactly what is described, good easy invoices Great app with lots of settings, great support !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So happy to read about your positive experience with us! We'll make sure to keep up the good work so that you keep loving us! :) Thank you for taking your time to leave us the review.

5 / 5 Share

Feb. 15, 2021

App works great with an excellent costumer service (fast responses and programming without extra costs)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for taking the time to leave us your kind review! :)

5 / 5 Share

Feb. 15, 2021

Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're honoured to hear your positive words on our customer services! :) Thank you!