All reviews

Rating Breakdown

  • 5
    94% (389 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 99% (408)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2021

The team is super responsive and helpful! They help you customize the things you need for your invoices.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Always happy to help! Our support team really appreciates the kind words and is available if you ever need any other advice in future.

5 / 5 Share

June 15, 2021

We are using these invoices for customs clearance into the EU and anything we need is added with no problem or hassle. Makes our life so much easier.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Making your life easier is what Sufio is all about! Thank you for taking the time to write a review for us. Knowing our customers are satisfied always makes our day that little bit brighter.

5 / 5 Share

June 14, 2021

Sufio is a great service, very efficient & friendly customer service team. The invoices are super clean & they make running our business easier. Shout out to Djimi for helping us out!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch! We're happy to hear you're enjoying our product so far. We're here to help businesses like yours grow, so feel free to reach out to our customer support whenever you need to. P.S. Djimi says hi! :)

5 / 5 Share

June 9, 2021

Sufi is a very important tool for us and the application is very well done. Customer Support is very reactive and is very quick and efficient. We value Sufio and we would always book another application from the same developers. Great work guys!

Store

ROSALIA

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear you're enjoying Sufio, as well as our customer service. Please feel free to reach out anytime! :)

5 / 5 Share

June 9, 2021

Had a problem. Was fixed in 5 min. And Andy aka mr super speed had my sense of humor. :D Thanks again!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thanks a lot for your review, glad I could help :) Please feel free to contact us anytime, I will have my memes ready!

5 / 5 Share

May 31, 2021

The app does exactly what I need, but more than that the support is absolutely brilliant and help with my problems as well as made suggestions and went above and beyond. Definitely recommended.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your positive review! Your words of appreciation go a long way with our team :) Don't hesitate to contact our team anytime!

5 / 5 Share

May 20, 2021

They were incredibly helpful. Djimi from the Sufio team spent two hours talking with me and showing me how to fix all of our issues. Great service!

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your review! It means a lot as customer satisfaction is our priority. Please feel free to get back in touch anytime :)

5 / 5 Share

May 7, 2021

Perfect support, perfect app. Would recommend in a heartbeat. Michal helped me with some problems, and he is an absolute hero.

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you very much for your amazing review! Michal says "Hi", and please don't hesitate to get back in touch anytime. :) Cheers!

5 / 5 Share

April 30, 2021

The app is highly customizable and easy to start working with it. Plus, the technical support is one of the best ever! They helped me adapt all my needs to the invoices. Thanks, guys!

Using app

25 days

Total reviews

5

Average rating

5.0

Developer Reply

Many thanks for your review!:) We take pride in our customer services and so we're delighted to read through such words of encouragement! Don't hesitate to get in touch anytime!

5 / 5 Share

April 20, 2021

This app is very versatile, it can be as simple as you need it to be! Right from the day we installed Sufio, the team were straight onto setting up a custom tax invoice template for us, it was refreshing coming from another invoicing app to this one. Sufio has a very helpful, flexible team who are friendly, efficient and easy to deal with. Highly recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your words of encouragement. It means a lot as customer satisfaction is out utmost priority. And so we're absolutely thrilled to hear that your experience with us has been this positive! :) Don't hesitate to contact our team anytime!

5 / 5 Share

April 19, 2021

We like the simplicity of this invoicing app anyway, but recently we had trouble with our somewhat unique use case and Djimi was extremely helpful in getting it sorted for us!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for leaving us your kind review! :) We are happy that you're satisfied with our customer services as well!

5 / 5 Share

April 16, 2021

I had a problem, and Michael, from SUFIO, fixed in a minute in the chat support!! i really recommended it

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Happy that you've had a positive experience with our customer services! We are always here for you - don't hesitate to reach out anytime! Thank you for your review! :)

5 / 5 Share

March 29, 2021

Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.

5 / 5 Share

March 26, 2021

I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.

5 / 5 Share

March 18, 2021

Best service you can get, Djimi really helped me with all my questions. Great features and fast response to all questions. Thanks Djimi!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Tadaaa you're our happy review number 350, will you bring us luck? :) Many thanks for sharing your experience with Sufio publicly, your positive feedback means a lot to us and our support services are always here for you to provide assistance.

5 / 5 Share

March 17, 2021

I love Sufio. It works like a charm, looks great and the support is great too. Can only recommend!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind review accompanied with your supportive words made our day! We're thrilled to have you aboard and wishing you best of luck in your business endeavours! :) Thank you!

5 / 5 Share

March 16, 2021

Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Whether it's invoices or credit notes, you're always in good hands here at Sufio as we take care of all your documents! Oh and our services works like a charm for the EU use case - thank you so much for leaving us your words of encouragement, we're honoured! :)

5 / 5 Share

March 13, 2021

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey, thank you so much for taking your time to spread the word about your experience with our app and our support services! Our users' satisfaction is our utmost priority and so we always aim at satisfying all your wishes in the fastest-possible manner! Djimi is our tech magician and we're proud to have him in the team. We're all grateful for your review, it means a lot. Thank you very much! :)

5 / 5 Share

March 12, 2021

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime. Thank you very much! :)

5 / 5 Share

March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)