All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)
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5 / 5 Share

Feb. 11, 2021

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

Store

enviolo

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so honoured and thrilled to read your kindest words. Our customers' satisfaction is our utmost priority and so getting this feedback is very important to us. We love to see that you appreciate our efforts and that you benefit from the services we offer. Many thanks for your review, you made our day! :)

5 / 5 Share

Feb. 5, 2021

Easy to use and to configure! And if you think it's not, they have a great customer support, very flexible and listening to any query you may have. I highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Woow hearing this from you means a lot to us! We hope our mutual future is bright and we're grateful for your kind review. Thank you very much! :)

5 / 5 Share

Feb. 3, 2021

App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Some great things take time! ;) We're happy our services work like a charm on your end now. Don't forget we're always there for you and happy to help with anything. Thanks for you kind words! :)

5 / 5 Share

Jan. 29, 2021

We originally found this app, as an integration with Spently templates. We really appreciated the ability to include a download link for our customers to get a formal invoice. This has saved our admin team a lot of work, replying to email requests. We truly appreciated how much work their support team put into customizing our invoices for our unique needs. This has made the switch to Shopify POS so much easier. Highly recommend for the styling, ease of use and level of support.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So excited to hear that you find our app helpful and that we make your life easier! Don't hesitate to get in touch with us should you need further help. Thank you for your kind words! :)

5 / 5 Share

Jan. 28, 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!

5 / 5 Share

Jan. 22, 2021

It looks good and works well! We can now send automatic invoices to customers. Before we had this it was a lot of work!

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Hope we made your life easier with the automatic sending of invoices! That's our goal! Thank you for taking the time to leave us your review! :)

5 / 5 Share

Jan. 20, 2021

I've had lots of trouble with installing the VAT-section into our theme. The Sufio team has helped such a great deal! Thank you guys for everything, if I could rate more then 5 stars, I would do it.

Store

ADSO

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

It was our please to be assisting you! Please don't hesitate to get back to us anytime - we will gladly help you again. Thanks for your words of encouragement! :)

5 / 5 Share

Jan. 18, 2021

Great App. My invoicing is much easier now. Fully automated. The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive. I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually. Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage. I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly. Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Dealing with taxes within the EU can indeed be tricky, especially when one creates invoices that are compliant with all the countries where one sells. From small changes in design to more complex settings, we're always here for you so please feel free to get in touch whenever you need some further customisation. Thank you so much for your sweet and thoughtful review, we're honoured! :)

5 / 5 Share

Jan. 15, 2021

Super ! et support hyper reactif , repond directement aux questions , au niveau des prix ça vaut le coup pour facture illimités

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Quel gentil avis! Merci beaucoup, beaucoup! :)

5 / 5 Share

Jan. 15, 2021

I love this app! First of all, it does exactly what I need it to do - send invoices and additional attachments like return forms. When started using the app I had at least 10 different questions and issues I had to sort out before launching my website, and customer service answered and fixed everything - and more in a blink of an eye. I couldn't be more happy!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so stoked that you're happy with both our product and the customer service we provide! Don't hesitate to reach out anytime, it will be our pleasure to be helping you again and assure your satisfaction! Thank you for your kind words! :)

5 / 5 Share

Jan. 15, 2021

I use this app for all my invoices. I had some trouble with it but Michal from the customer service has helped me tremendously

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

No matter what struggle you encounter, we're always here for you and ready to assist in no time! Thanks for leaving us your kind review! :)

5 / 5 Share

Jan. 13, 2021

Needed some custom changes to our invoice and delivery templates, they did it very fast and exact to our request, very helpfull and friendly support ! Thanks !

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

It's our great pleasure to be assisting you. Don't hesitate to reach out to us anytime! :) Thank you for your nice review.

5 / 5 Share

Jan. 13, 2021

I have been using Sufio for quite some time and I have been loving howwell designed the templates are for our customer invoicing. Recently, we added customizable options to our products, and I needed the customization options to show up on the invoices. I reached out to the Sufio guys and they immediately made that happen! I can't stress enough how good this app is. It's a must-have for every professional shopify store. A Shoutout to Michael Djimi for being my point of contact throughout the process.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! :) We appreciate you took your time to write this amazing review. We're really happy you're pleased with our customisations options. Stay tuned for what we have in store in the future.

5 / 5 Share

Jan. 12, 2021

Sufio made invoices very easy for our business. The support team was also very quick to assist when in need. I would recommend Sufio to everyone doing business through Shopify.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks for leaving us your kind review and recommending us to other businesses! :)

5 / 5 Share

Jan. 6, 2021

The app is in higher price tag but we recently wanted to change something and it was done quickly and with great customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope you enjoy the value we bring to you! :) Our customer services are always available for you. Let us know if we can ever be of some help. We are here for you. Thank you!

5 / 5 Share

Jan. 4, 2021

EXCELLENT - Top Quality - Very Functional for B2C, B2B and wholesale needs. Custom to you look and needs for impressive results

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent quality for an excellent client like you! We're honoured to have received a review from you. On behalf of the Sufio team - thank you! :)

5 / 5 Share

Dec. 31, 2020

Perfect and smart app and very good customer service. The automation works perfect and the templates are fine.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're very pleased you benefit from both our design templates and our customer service. Don't hesitate to get in touch anytime! :)

5 / 5 Share

Dec. 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)

5 / 5 Share

Dec. 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)

5 / 5 Share

Dec. 22, 2020

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Store

Fonez

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

When in doubt, contact us immediately! We're here to answer all your questions in no time! Thank you for leaving us your kind review here! :)