All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 22, 2020

Bravo à Michal Stolar Customer Support Manager, il est super professionnel et très agréable ! 5***** ! Je recommande Sufio !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Super merci pour votre avis positif! :)

5 / 5 Share

Dec. 18, 2020

Very usefull application. I want to highlight the fast and personalised attention they bring to the customer. I have had some doubts and the team has been very helpful, fast and also very nice at the same time. Thank you Michal!

Using app

Over 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for taking your time writing this review - your encouraging words mean a lot to us! Michal and the rest of the team are always there for you and happy to help you. :)

5 / 5 Share

Dec. 15, 2020

Super application !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

piderma

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your encouragement!! We appreciate your 5* feedback! :)

5 / 5 Share

Dec. 11, 2020

I used this app, it's very useful and the assistance is very responsive and efficient. Invoices respond to all legal obligations.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for leaving us your kind review! We are happy that you are happy with our services! :)

5 / 5 Share

Dec. 9, 2020

Ich kann wirklich nur in den besten Tönen sprechen. Das Team von Sufio und vor allem mein neuer Freund "Michal" ist wärmstens zu Empfehlen. Anfangs habe ich mich einfach nur per Preis/Leistung entschieden und mich nicht mit der Funktionsreichweite befasst. Die App schien direkt übersichtlich und einfach und bot mir genug Freiraum für meine rechtlich notwendingen Anpassungen. Dennoch benötigte ich eine spezielle mir nicht mögliche Editierung in der Textanordnung. Es hat keine Minute gedauert bis ich per Chat von Michal begrüßt wurde und mir herzlichst versicherte er würde sich meiner Problematik sofort annehmen und sich darum kümmern. Es ist mit Sicherheit mein ganzes Leben her, dass ich so gut wörtlich umsorgt wurde. Vielen Dank dafür! DAS ist Customer Support! Wenn nicht sogar Liebe. Die Änderungen wurden perfekt umgesetzt. Das Team arbeitet auch an einem komplexeren und freierem Editor für die Rechnungen. Eventuell ist der ja schon verfügbar. Also, ich kann es wirklich nur absolut empfehlen. Wer hätte gedacht dass ich mich mal über Rechnungen so sehr freuen kann. Danke Euch! Und um jeden Preis, macht Michal zum Ausbilder und Markenschild eures Customer Care's! Hammer Typ!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, wo fangen wir an? Dies ist mit Abstand eine der beeindruckendsten Bewertungen, die wir je erhalten haben!!! :) Wir freuen uns sehr, dass dir unser App- und Kundenservice-Team gefällt. Wir sind immer für du da und helfen dir gerne bei allen Anfragen und weiteren Anpassungen. Du hast uns sehr geholfen und wir schätzen deine freundlichen Worte sehr! Nochmals vielen Dank, du bist ein Star!

5 / 5 Share

Dec. 8, 2020

Great app and very helpful support team. It will create the invoice they way you want it . Highly recommended

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Yaaaay! Awesome - we're thrilled to hear our Customer Services delivered their help efficiently. Thanks a lot for sharing your comment on here! :)

5 / 5 Share

Dec. 8, 2020

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking your time writing this review. We're so glad you enjoy your customer services and like our app. Feel free to contact us anytime! :)

5 / 5 Share

Dec. 7, 2020

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

And we cannot thank you enough to express our appreciation for leaving your kind review here! Thank you so much! :) It's always our pleasure to be helping you with the customisation. We're rooting for you and are always there for you.

5 / 5 Share

Dec. 6, 2020

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us your nice review! We appreciate you took your time sharing with others your experience with Sufio! :) Don't hesitate to reach out to us when you have any questions - always happy to help.

5 / 5 Share

Dec. 2, 2020

This app is super easy to set up, and their support team is top notch! I was tasked with moving everything over from one store to another, and out of about 20 apps whose support teams I contacted, Sufio's was the best, hands down! Quickest response times, and got me what I needed right away! Highly recommended!

Store

QULCBD

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Yaaay! Your super positive review really made our day! We're really happy that you like both our product and the customer services we provide to our users. As your satisfaction is our top priority, you can imagine this encouraging note really made us happy. Don't hesitate to get in touch with us anytime - we are always here for you. Thank you! :)

5 / 5 Share

Dec. 2, 2020

I had few issues while implementing this as I have barely any experience with adding the codes/snippets/plugins. Excellent customer service helped me to solve all the issues that I had. Very quick and clear service. Application also seems to be working nicely in every way I expected it to

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so so much for leaving us your kind review! No worries, we will always help you with the codes and anything else you need. Simply contact us and we will do all the tricks for you! ;)

5 / 5 Share

Dec. 1, 2020

Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Super super merci pour votre avis! Nous sommes très heureux que vous appréciez nos produits et services. :)

5 / 5 Share

Dec. 1, 2020

Great app and great support team! They always have a perfect and quick solution for any problem or need :)

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Happy to hear you enjoy both our Support Services and our product! Contact us whenever you need our help, we are here for you. Thank you for your review! :)

5 / 5 Share

Nov. 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)

5 / 5 Share

Nov. 20, 2020

Une super application et un support technique vraiment au top ! Toujours à l'écoute et prêt à faire des réglages au cas par cas. Je recommande à 100% ce plugin ! Merci Michal :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow - notre 300e review ici! Vous nous avez porté la chance et nous espérons donc que nous vous y portons aussi! Merci beaucoup d'avoir laissé votre avis positif ici. Nous y vraiment apprécions. N'hésitez pas à nous contacter à tout moment - nous serons toujours ravis de vous aider. :)

5 / 5 Share

Nov. 19, 2020

Sufio configured the invoicing app according to our tax regulation requierements. Great work Michal!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Muchas gracias and kindest greetings to Honduras! :) We're thrilled we made using Sufio in your country possible!

5 / 5 Share

Nov. 19, 2020

Great application. I had a customisation request that was handled very fast by the online support team.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We are always here for you and happy to help with you anything! From questions to customisations, please don't hesitate to get back in touch anytime. Thank you for leaving your kind review here - we appreciate it! :)

5 / 5 Share

Nov. 18, 2020

Sufio helped us automate our shipping processes to countries outside of the EU, by providing commercial invoices which we automatically sent to our warehouse for each order. Super efficient, easy set up and great customer service! Would definitely recommend it!

Using app

Over 1 year

Total reviews

5

Average rating

4.0

Developer Reply

Happy to hear we've automated your invoicing process - we simply love hearing that we made our customers' lives easier! :) Thank you very much for leaving us your kind review.

5 / 5 Share

Nov. 16, 2020

Again literally 10/10 customer service. It is obvious Sufio really cares about their customers. Love them!

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

And we love customers like you! :) We're beyond happy to receive such a beautiful feedback - thank you so much! We are always here for you!

5 / 5 Share

Nov. 16, 2020

We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.

Store

LOM

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Delighted to hear your words! :) Thanks for thanking your time to leave us your positive comment.