Sufio: Professional Invoices

Jan. 13, 2021

I have been using Sufio for quite some time and I have been loving howwell designed the templates are for our customer invoicing. Recently, we added customizable options to our products, and I needed the customization options to show up on the invoices. I reached out to the Sufio guys and they immediately made that happen! I can't stress enough how good this app is. It's a must-have for every professional shopify store. A Shoutout to Michael Djimi for being my point of contact throughout the process.

Jan. 6, 2021

The app is in higher price tag but we recently wanted to change something and it was done quickly and with great customer service

Dec. 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

Dec. 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Dec. 22, 2020

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Dec. 8, 2020

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Dec. 7, 2020

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Dec. 1, 2020

Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !

Dec. 1, 2020

Great app and great support team! They always have a perfect and quick solution for any problem or need :)

Nov. 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

Nov. 18, 2020

Sufio helped us automate our shipping processes to countries outside of the EU, by providing commercial invoices which we automatically sent to our warehouse for each order. Super efficient, easy set up and great customer service! Would definitely recommend it!

Nov. 16, 2020

We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.

Nov. 16, 2020

The app is very easy to use, however, the most important value that Sufio has is its customer service. They have supported me in all the configuration and specific needs I had.

Nov. 13, 2020

Best customer service :) Highly recommend! I have tried a lot of apps to send automatic invoices and this one if my favorite :)

Nov. 9, 2020

I primarily bought the app because of the VAT deduction function. I couldn't get it to work properly at first, but with persistent help over several days from Michal from the Sufio team, we got it to work. To any others struggeling with getting the app to deduct VAT: 1. make sure your prices are net (excl VAT), and eventual show prices incl. VAT below - thats what we have done (shopify has a guide. Sufio refers to it as well). 2. Tick settings in Sufio to allow VAT being deducted and validate VAT numbers. 3. Finally, be aware that the VAT sometimes is first deducted at 'Shipping'-step in the Checkout process. For inspiration: I made a snippet with the VAT deduction sufio code, and included it in the Cart page and Ajax Cart. Easy overview of code and easy CSS customisation. See www.dynello.com if you like. App highly recommended if you need to deduct VAT. Pricing seems fair to me, as you get fast and reliable support for every small question, and a professional system without bugs. Thanks! - Jens

Nov. 6, 2020

Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.

Nov. 6, 2020

Sufio's a great add-on to our Shopify platform workflow, provides a great invoicing service, it's easy to set up and adjust to your own needs especially for stores that sell worldwide. Great customer service and assistance and their staff is available to any required adjustment.

Nov. 4, 2020

Very good app aned very good support. We just need the automatisation of credit note :) Perfect for our three stores

Nov. 3, 2020

We use Sufio to issue our invoices. This is a very good tool, supported by a very reactive team. We needed to implement some specific features (for example : display a specific wording on the onvoices, depending on the country of the buyer) => Michal and his team were very helpful about that.

Oct. 28, 2020

Easy to set up and customize. We sell both in America and Europe, and Sufio meets all our needs for both B2C and B2B sales (VAT exemption).