Sufio: Professional Invoices for Shopify

Sufio: Professional Invoices

Powerful automated invoicing app with PEPPOL e-invoicing.
Rating
4.9
Feedback
439
Reviews
Chart
#302
Shopify

All reviews

5 / 5 Share
June 9, 2021

Had a problem. Was fixed in 5 min. And Andy aka mr super speed had my sense of humor. :D Thanks again!

Store Using app Total reviews Average rating
Haarjuweel About 2 hours 2 4.5
Developer Reply

Thanks a lot for your review, glad I could help :) Please feel free to contact us anytime, I will have my memes ready!

5 / 5 Share
May 31, 2021

The app does exactly what I need, but more than that the support is absolutely brilliant and help with my problems as well as made suggestions and went above and beyond. Definitely recommended.

Store Using app Total reviews Average rating
EcoRobotics 8 months 3 5.0
Developer Reply

Thank you very much for your positive review! Your words of appreciation go a long way with our team :) Don't hesitate to contact our team anytime!

5 / 5 Share
May 20, 2021

They were incredibly helpful. Djimi from the Sufio team spent two hours talking with me and showing me how to fix all of our issues. Great service!

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for your review! It means a lot as customer satisfaction is our priority. Please feel free to get back in touch anytime :)

5 / 5 Share
May 7, 2021

Perfect support, perfect app. Would recommend in a heartbeat. Michal helped me with some problems, and he is an absolute hero.

Store Using app Total reviews Average rating
bottleweb 14 days 3 4.7
Developer Reply

Thank you very much for your amazing review! Michal says "Hi", and please don't hesitate to get back in touch anytime. :) Cheers!

5 / 5 Share
April 30, 2021

The app is highly customizable and easy to start working with it. Plus, the technical support is one of the best ever! They helped me adapt all my needs to the invoices. Thanks, guys!

Store Using app Total reviews Average rating
Le Mini Macaron Europe 25 days 6 4.8
Developer Reply

Many thanks for your review!:) We take pride in our customer services and so we're delighted to read through such words of encouragement! Don't hesitate to get in touch anytime!

5 / 5 Share
April 20, 2021

This app is very versatile, it can be as simple as you need it to be! Right from the day we installed Sufio, the team were straight onto setting up a custom tax invoice template for us, it was refreshing coming from another invoicing app to this one. Sufio has a very helpful, flexible team who are friendly, efficient and easy to deal with. Highly recommend.

Store Using app Total reviews Average rating
Stitch & Straw 4 months 5 5.0
Developer Reply

Thank you very much for your words of encouragement. It means a lot as customer satisfaction is out utmost priority. And so we're absolutely thrilled to hear that your experience with us has been this positive! :) Don't hesitate to contact our team anytime!

5 / 5 Share
April 19, 2021

We like the simplicity of this invoicing app anyway, but recently we had trouble with our somewhat unique use case and Djimi was extremely helpful in getting it sorted for us!

Store Using app Total reviews Average rating
We Are Arrow About 3 years 1 5.0
Developer Reply

Many thanks for leaving us your kind review! :) We are happy that you're satisfied with our customer services as well!

5 / 5 Share
April 16, 2021

I had a problem, and Michael, from SUFIO, fixed in a minute in the chat support!! i really recommended it

Store Using app Total reviews Average rating
SIMONA STUDIO 26 days 2 5.0
Developer Reply

Happy that you've had a positive experience with our customer services! We are always here for you - don't hesitate to reach out anytime! Thank you for your review! :)

5 / 5 Share
March 29, 2021

Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!

Store Using app Total reviews Average rating
trenzyme.shop About 2 months 2 5.0
Developer Reply

Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.

5 / 5 Share
March 26, 2021

I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!

Store Using app Total reviews Average rating
mijjiCakes 2 days 3 5.0
Developer Reply

Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.

5 / 5 Share
March 18, 2021

Best service you can get, Djimi really helped me with all my questions. Great features and fast response to all questions. Thanks Djimi!

Store Using app Total reviews Average rating
Menina Amsterdam 3 months 6 5.0
Developer Reply

Tadaaa you're our happy review number 350, will you bring us luck? :) Many thanks for sharing your experience with Sufio publicly, your positive feedback means a lot to us and our support services are always here for you to provide assistance.

5 / 5 Share
March 16, 2021

Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.

Store Using app Total reviews Average rating
Biogents Webshop EU 4 months 3 5.0
Developer Reply

Whether it's invoices or credit notes, you're always in good hands here at Sufio as we take care of all your documents! Oh and our services works like a charm for the EU use case - thank you so much for leaving us your words of encouragement, we're honoured! :)

5 / 5 Share
March 13, 2021

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

Store Using app Total reviews Average rating
vandenbroeklife About 1 month 2 5.0
Developer Reply

Hey, thank you so much for taking your time to spread the word about your experience with our app and our support services! Our users' satisfaction is our utmost priority and so we always aim at satisfying all your wishes in the fastest-possible manner! Djimi is our tech magician and we're proud to have him in the team. We're all grateful for your review, it means a lot. Thank you very much! :)

5 / 5 Share
March 12, 2021

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

Store Using app Total reviews Average rating
Doctor's Biome 7 days 1 5.0
Developer Reply

And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime. Thank you very much! :)

5 / 5 Share
March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Store Using app Total reviews Average rating
Samaya® About 2 months 3 5.0
Developer Reply

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)

5 / 5 Share
March 3, 2021

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

Store Using app Total reviews Average rating
OneUp Components UK 10 months 3 5.0
Developer Reply

Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)

4 / 5 Share
March 2, 2021

We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.

Store Using app Total reviews Average rating
Entry Point Distribution 4 months 1 4.0
Developer Reply

Thanks a lot for your review! :) We are happy that you used our app. As you have mentioned, Sufio is not able to automatically reflect changes that were done in your Shopify order after the invoce is created. The only solution, for now, is to set up creating invoices in a way that they are created once the order is paid or fulfilled. We understand that support for editing orders could provide a more seamless experience for our customers and it is something we would definitely like to add in the future.

5 / 5 Share
Feb. 15, 2021

App works great with an excellent costumer service (fast responses and programming without extra costs)

Store Using app Total reviews Average rating
Sozialer Ökohof Shop 4 months 1 5.0
Developer Reply

Many thanks for taking the time to leave us your kind review! :)

5 / 5 Share
Feb. 15, 2021

Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!

Store Using app Total reviews Average rating
Thorberg 5 days 1 5.0
Developer Reply

We're honoured to hear your positive words on our customer services! :) Thank you!

5 / 5 Share
Feb. 11, 2021

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

Store Using app Total reviews Average rating
enviolo Almost 2 years 1 5.0
Developer Reply

We're so honoured and thrilled to read your kindest words. Our customers' satisfaction is our utmost priority and so getting this feedback is very important to us. We love to see that you appreciate our efforts and that you benefit from the services we offer. Many thanks for your review, you made our day! :)

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