Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
552
chart
#273
All reviews
Rating Breakdown
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Nov. 16, 2020
The app is very easy to use, however, the most important value that Sufio has is its customer service. They have supported me in all the configuration and specific needs I had.
Thank you so much Singularu World Team - our customer service team was more than happy to have helped you. Don't hesitate to get in touch anytime! :)
Nov. 13, 2020
Best customer service :) Highly recommend! I have tried a lot of apps to send automatic invoices and this one if my favorite :)
Yaaay we're really happy you think we're "the one" ;) Thanks a lot for leaving us such a sweet review - you made our Friday 13th great!
Nov. 11, 2020
This app is very nice and helpful customer service. I will use them again. They respond fast, They will refund you in case if you used this app
Thank you for your kind words - we're delighted you enjoy both our app and customer service. We'd be happy to see you on board again once your online business is up and running!
Nov. 10, 2020
Great customer service, quick and effective. I had 2 problems that were solved after a couple of minutes.
Glad to hear our Support Team have provided you with a speedy resolution! Thank you for taking your time to leave us your review, we hope your experience with us will only be getting better so we eventually deserve 5 stars from you! :)
July 12, 2021
Andy B. help me solving an issue with my invoices. Very fast and friendly. I tried other invoice apps but this is definitely the best.
Thanks a lot for leaving your kind comment here - we love that you think we're the best - as we believe we are! ;) Don't hesitate to reach out to us anytime, either Michal or the rest of the team will always be there for you!
Nov. 9, 2020
I primarily bought the app because of the VAT deduction function. I couldn't get it to work properly at first, but with persistent help over several days from Michal from the Sufio team, we got it to work. To any others struggeling with getting the app to deduct VAT: 1. make sure your prices are net (excl VAT), and eventual show prices incl. VAT below - thats what we have done (shopify has a guide. Sufio refers to it as well). 2. Tick settings in Sufio to allow VAT being deducted and validate VAT numbers. 3. Finally, be aware that the VAT sometimes is first deducted at 'Shipping'-step in the Checkout process. For inspiration: I made a snippet with the VAT deduction sufio code, and included it in the Cart page and Ajax Cart. Easy overview of code and easy CSS customisation. See www.dynello.com if you like. App highly recommended if you need to deduct VAT. Pricing seems fair to me, as you get fast and reliable support for every small question, and a professional system without bugs. Thanks! - Jens
Many many many thanks for your amazing, detailed, and positive review! :) We especially appreciate your honesty and the guidance to other users, who might as well struggle with the VAT validation. Glad to hear everything runs smoothly now. We're delighted that you find our support services helpful and don't forget, we are always here for you and happy to help you!
Nov. 6, 2020
Simple and elegant app with just the features we needed. Great customer support and fast to respond. Willing to adapt to custom needs.
Thank you so much for your kind review - you made our day! Please don't hesitate to ask us for help anytime! :)
Nov. 6, 2020
Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.
Happy to hear we can meet all your needs across your several stores! Thank you so much for taking your time to write your positive review! We are grateful to you! :)
Nov. 6, 2020
Sufio's a great add-on to our Shopify platform workflow, provides a great invoicing service, it's easy to set up and adjust to your own needs especially for stores that sell worldwide. Great customer service and assistance and their staff is available to any required adjustment.
Many thanks for your review, we were happy to help! :)
Nov. 5, 2020
I recently installed Sufio and am happy with the service they offer so far. The customer service has been extremely helpful in setting up the app and answering my concerns!
Many thanks for your encouraging words! :) We were happy to help you so please don't hesitate to reach out with any questions in the future.
Nov. 4, 2020
Very good app aned very good support. We just need the automatisation of credit note :) Perfect for our three stores
Merci beaucoup pour votre commentaire positif! Cela nous a fait très plaisir! :)
Nov. 4, 2020
Great support team! The app is easy to use and we had some problems due to our lack of experience in applying taxes in Shopify, but it's been easily solved by the support team.
Muchas gracias for you kind review! Whenever you need any help with taxes, you know whom to contact! ;) We're always here for you.
Nov. 3, 2020
We use Sufio to issue our invoices. This is a very good tool, supported by a very reactive team. We needed to implement some specific features (for example : display a specific wording on the onvoices, depending on the country of the buyer) => Michal and his team were very helpful about that.
Merci beaucoup for leaving your kind review here! We're delighted you're satisfied with our customer services and the specific customisations we were able to make in your account. Don't hesitate to get in touch with us anytime, we are here for you! :)
Nov. 2, 2020
Strong recommendation. Sufio makes our day everyday. Superior customer service and development just keeps rocking on!
Kiitos! :) Thanks a lot for your recommendations, it's always our pleasure to cooperate with you!
Oct. 28, 2020
Easy to set up and customize. We sell both in America and Europe, and Sufio meets all our needs for both B2C and B2B sales (VAT exemption).
Thank you for taking your time leaving us this positive review! It feels awesome hearing you use Sufio worldwide without a glitch! ;)
Oct. 27, 2020
This app is really nicely designed. They have amazing customer service, whatever you need, they will make it happen! I would definitely recommend this app, it is professional and you always get help whenever and for whatever. Thumps up.
It was our pleasure to assist you! Your kind words made us very happy and we're humbled by your nice review and that your pleased with our support! Danke vielmals! :)
Oct. 27, 2020
The best app for generating invoices and a very good support service. Very convenient and easy to set up. Recommend!
The best app for our best customers! Glad to hear you find us convenient, easy and enjoy our support services. Thank you for sharing your positive experience with us! :)
Oct. 26, 2020
I was looking for a way to automate sending invoices to customers, I found other apps but those weren't nearly as easy to set up, they also wouldn't integrate with Klaviyo and most importantly, NONE of the other apps I found would consider tax compliance - a must if you're selling B2B. With Sufio it's possible to send invoices via the order confirmation email sent through Shopify and allow customers to see the invoices on their account page. There's even an option to validate a customer's VAT number automatically, WOW! I messed up part of the set up and Djimi not only responded within minutes, but he also fixed it for me super quickly - exceptional app and customer service!
Thank you very much for your detailed and very kind review! :) We appreciate your throughout feedback and are over the moon that we meet all your business needs! Kudos to Djimi for providing you with our excellent customer services. Don't hesitate to reach out to us if you ever need our assistance!
Oct. 23, 2020
Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment. juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.
Using app
About 1 month
Total reviews
5
Average rating
3.2
Merci pour votre rétroaction positive! :) Nous sommes heureux que vous ayez une expérience positive avec nous et nos services clients! En même temps, nous apprécions votre honnêteté concernant les espaces disponibles dans notre produit.
Oct. 23, 2020
Super easy, great support and nice designs! I'm happy there's an app available like this. I can definitely recommend!
Happy Friday and thank you for your recommendations! We appreciate it! :)