Sufio: Invoices You Can Trust for Shopify

Sufio: Invoices You Can Trust

Powerful automated invoicing app with PEPPOL e-invoicing.
Rating
4.9
Feedback
426
Reviews
Chart
#127
Shopify

All reviews

5 / 5 Share
Dec. 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Store Using app Total reviews Average rating
Developer Reply

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)

5 / 5 Share
Dec. 22, 2020

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Store Using app Total reviews Average rating
Fonez 4 days 5 5.0
Developer Reply

When in doubt, contact us immediately! We're here to answer all your questions in no time! Thank you for leaving us your kind review here! :)

5 / 5 Share
Dec. 8, 2020

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Store Using app Total reviews Average rating
Pyrowarehouse Ltd Over 3 years 1 5.0
Developer Reply

Thank you so much for taking your time writing this review. We're so glad you enjoy your customer services and like our app. Feel free to contact us anytime! :)

5 / 5 Share
Dec. 7, 2020

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Store Using app Total reviews Average rating
Dr. Dough Donuts Over 1 year 7 5.0
Developer Reply

And we cannot thank you enough to express our appreciation for leaving your kind review here! Thank you so much! :) It's always our pleasure to be helping you with the customisation. We're rooting for you and are always there for you.

5 / 5 Share
Dec. 6, 2020

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

Store Using app Total reviews Average rating
maisterbrewery 6 days 1 5.0
Developer Reply

Thank you for leaving us your nice review! We appreciate you took your time sharing with others your experience with Sufio! :) Don't hesitate to reach out to us when you have any questions - always happy to help.

5 / 5 Share
Dec. 1, 2020

Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !

Store Using app Total reviews Average rating
Accessoires Energie 12 months 4 5.0
Developer Reply

Super super merci pour votre avis! Nous sommes très heureux que vous appréciez nos produits et services. :)

5 / 5 Share
Dec. 1, 2020

Great app and great support team! They always have a perfect and quick solution for any problem or need :)

Store Using app Total reviews Average rating
Paloma Wool 5 months 6 5.0
Developer Reply

Happy to hear you enjoy both our Support Services and our product! Contact us whenever you need our help, we are here for you. Thank you for your review! :)

5 / 5 Share
Nov. 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

Store Using app Total reviews Average rating
The Lock Shop Over 2 years 6 4.8
Developer Reply

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)

5 / 5 Share
Nov. 18, 2020

Sufio helped us automate our shipping processes to countries outside of the EU, by providing commercial invoices which we automatically sent to our warehouse for each order. Super efficient, easy set up and great customer service! Would definitely recommend it!

Store Using app Total reviews Average rating
Organic Basics Over 1 year 5 4.0
Developer Reply

Happy to hear we've automated your invoicing process - we simply love hearing that we made our customers' lives easier! :) Thank you very much for leaving us your kind review.

5 / 5 Share
Nov. 16, 2020

We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.

Store Using app Total reviews Average rating
LOM Almost 3 years 2 5.0
Developer Reply

Delighted to hear your words! :) Thanks for thanking your time to leave us your positive comment.

5 / 5 Share
Nov. 16, 2020

The app is very easy to use, however, the most important value that Sufio has is its customer service. They have supported me in all the configuration and specific needs I had.

Store Using app Total reviews Average rating
Singularu World About 2 months 1 5.0
Developer Reply

Thank you so much Singularu World Team - our customer service team was more than happy to have helped you. Don't hesitate to get in touch anytime! :)

5 / 5 Share
Nov. 13, 2020

Best customer service :) Highly recommend! I have tried a lot of apps to send automatic invoices and this one if my favorite :)

Store Using app Total reviews Average rating
BKIND WHOLESALE About 2 hours 4 5.0
Developer Reply

Yaaay we're really happy you think we're "the one" ;) Thanks a lot for leaving us such a sweet review - you made our Friday 13th great!

5 / 5 Share
Nov. 9, 2020

I primarily bought the app because of the VAT deduction function. I couldn't get it to work properly at first, but with persistent help over several days from Michal from the Sufio team, we got it to work. To any others struggeling with getting the app to deduct VAT: 1. make sure your prices are net (excl VAT), and eventual show prices incl. VAT below - thats what we have done (shopify has a guide. Sufio refers to it as well). 2. Tick settings in Sufio to allow VAT being deducted and validate VAT numbers. 3. Finally, be aware that the VAT sometimes is first deducted at 'Shipping'-step in the Checkout process. For inspiration: I made a snippet with the VAT deduction sufio code, and included it in the Cart page and Ajax Cart. Easy overview of code and easy CSS customisation. See www.dynello.com if you like. App highly recommended if you need to deduct VAT. Pricing seems fair to me, as you get fast and reliable support for every small question, and a professional system without bugs. Thanks! - Jens

Store Using app Total reviews Average rating
Dynello 6 days 4 5.0
Developer Reply

Many many many thanks for your amazing, detailed, and positive review! :) We especially appreciate your honesty and the guidance to other users, who might as well struggle with the VAT validation. Glad to hear everything runs smoothly now. We're delighted that you find our support services helpful and don't forget, we are always here for you and happy to help you!

5 / 5 Share
Nov. 6, 2020

Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.

Store Using app Total reviews Average rating
Pandora LT About 1 month 2 5.0
Developer Reply

Happy to hear we can meet all your needs across your several stores! Thank you so much for taking your time to write your positive review! We are grateful to you! :)

5 / 5 Share
Nov. 4, 2020

Very good app aned very good support. We just need the automatisation of credit note :) Perfect for our three stores

Store Using app Total reviews Average rating
My Jolie candle - FR About 1 year 3 5.0
Developer Reply

Merci beaucoup pour votre commentaire positif! Cela nous a fait très plaisir! :)

5 / 5 Share
Nov. 3, 2020

We use Sufio to issue our invoices. This is a very good tool, supported by a very reactive team. We needed to implement some specific features (for example : display a specific wording on the onvoices, depending on the country of the buyer) => Michal and his team were very helpful about that.

Store Using app Total reviews Average rating
La Rosée cosmétiques 7 days 5 5.0
Developer Reply

Merci beaucoup for leaving your kind review here! We're delighted you're satisfied with our customer services and the specific customisations we were able to make in your account. Don't hesitate to get in touch with us anytime, we are here for you! :)

5 / 5 Share
Oct. 27, 2020

This app is really nicely designed. They have amazing customer service, whatever you need, they will make it happen! I would definitely recommend this app, it is professional and you always get help whenever and for whatever. Thumps up.

Store Using app Total reviews Average rating
Rufweite Switzerland 20 days 2 5.0
Developer Reply

It was our pleasure to assist you! Your kind words made us very happy and we're humbled by your nice review and that your pleased with our support! Danke vielmals! :)

5 / 5 Share
Oct. 27, 2020

The best app for generating invoices and a very good support service. Very convenient and easy to set up. Recommend!

Store Using app Total reviews Average rating
Mila Beauty About 21 hours 1 5.0
Developer Reply

The best app for our best customers! Glad to hear you find us convenient, easy and enjoy our support services. Thank you for sharing your positive experience with us! :)

5 / 5 Share
Oct. 26, 2020

I was looking for a way to automate sending invoices to customers, I found other apps but those weren't nearly as easy to set up, they also wouldn't integrate with Klaviyo and most importantly, NONE of the other apps I found would consider tax compliance - a must if you're selling B2B. With Sufio it's possible to send invoices via the order confirmation email sent through Shopify and allow customers to see the invoices on their account page. There's even an option to validate a customer's VAT number automatically, WOW! I messed up part of the set up and Djimi not only responded within minutes, but he also fixed it for me super quickly - exceptional app and customer service!

Store Using app Total reviews Average rating
FAVORTY 5 days 12 5.0
Developer Reply

Thank you very much for your detailed and very kind review! :) We appreciate your throughout feedback and are over the moon that we meet all your business needs! Kudos to Djimi for providing you with our excellent customer services. Don't hesitate to reach out to us if you ever need our assistance!

4 / 5 Share
Oct. 23, 2020

Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment. juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.

Store Using app Total reviews Average rating
Developer Reply

Merci pour votre rétroaction positive! :) Nous sommes heureux que vous ayez une expérience positive avec nous et nos services clients! En même temps, nous apprécions votre honnêteté concernant les espaces disponibles dans notre produit.

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