Sufio: Invoices You Can Trust

Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.

App works great with an excellent costumer service (fast responses and programming without extra costs)

Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

Easy to use and to configure! And if you think it's not, they have a great customer support, very flexible and listening to any query you may have. I highly recommend.

App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.

We originally found this app, as an integration with Spently templates. We really appreciated the ability to include a download link for our customers to get a formal invoice. This has saved our admin team a lot of work, replying to email requests. We truly appreciated how much work their support team put into customizing our invoices for our unique needs. This has made the switch to Shopify POS so much easier. Highly recommend for the styling, ease of use and level of support.

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !