Sufio: Invoices You Can Trust for Shopify

Sufio: Invoices You Can Trust

Powerful automated invoicing app with PEPPOL e-invoicing.
Rating
4.9
Feedback
466
Reviews
Chart
#210
Shopify

All reviews

5 / 5 Share
Dec. 1, 2020

Great app and great support team! They always have a perfect and quick solution for any problem or need :)

Store Using app Total reviews Average rating
Paloma Wool 5 months 6 4.3
Developer Reply

Happy to hear you enjoy both our Support Services and our product! Contact us whenever you need our help, we are here for you. Thank you for your review! :)

5 / 5 Share
Nov. 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

Store Using app Total reviews Average rating
The Lock Shop Over 2 years 6 4.8
Developer Reply

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)

5 / 5 Share
Nov. 18, 2020

Sufio helped us automate our shipping processes to countries outside of the EU, by providing commercial invoices which we automatically sent to our warehouse for each order. Super efficient, easy set up and great customer service! Would definitely recommend it!

Store Using app Total reviews Average rating
Organic Basics Over 1 year 5 4.0
Developer Reply

Happy to hear we've automated your invoicing process - we simply love hearing that we made our customers' lives easier! :) Thank you very much for leaving us your kind review.

5 / 5 Share
Nov. 16, 2020

We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.

Store Using app Total reviews Average rating
LOM Almost 3 years 2 5.0
Developer Reply

Delighted to hear your words! :) Thanks for thanking your time to leave us your positive comment.

5 / 5 Share
Nov. 16, 2020

The app is very easy to use, however, the most important value that Sufio has is its customer service. They have supported me in all the configuration and specific needs I had.

Store Using app Total reviews Average rating
Singularu World About 2 months 1 5.0
Developer Reply

Thank you so much Singularu World Team - our customer service team was more than happy to have helped you. Don't hesitate to get in touch anytime! :)

5 / 5 Share
Nov. 13, 2020

Best customer service :) Highly recommend! I have tried a lot of apps to send automatic invoices and this one if my favorite :)

Store Using app Total reviews Average rating
BKIND WHOLESALE About 2 hours 4 5.0
Developer Reply

Yaaay we're really happy you think we're "the one" ;) Thanks a lot for leaving us such a sweet review - you made our Friday 13th great!

5 / 5 Share
Nov. 9, 2020

I primarily bought the app because of the VAT deduction function. I couldn't get it to work properly at first, but with persistent help over several days from Michal from the Sufio team, we got it to work. To any others struggeling with getting the app to deduct VAT: 1. make sure your prices are net (excl VAT), and eventual show prices incl. VAT below - thats what we have done (shopify has a guide. Sufio refers to it as well). 2. Tick settings in Sufio to allow VAT being deducted and validate VAT numbers. 3. Finally, be aware that the VAT sometimes is first deducted at 'Shipping'-step in the Checkout process. For inspiration: I made a snippet with the VAT deduction sufio code, and included it in the Cart page and Ajax Cart. Easy overview of code and easy CSS customisation. See www.dynello.com if you like. App highly recommended if you need to deduct VAT. Pricing seems fair to me, as you get fast and reliable support for every small question, and a professional system without bugs. Thanks! - Jens

Store Using app Total reviews Average rating
Dynello 6 days 4 5.0
Developer Reply

Many many many thanks for your amazing, detailed, and positive review! :) We especially appreciate your honesty and the guidance to other users, who might as well struggle with the VAT validation. Glad to hear everything runs smoothly now. We're delighted that you find our support services helpful and don't forget, we are always here for you and happy to help you!

5 / 5 Share
Nov. 6, 2020

Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.

Store Using app Total reviews Average rating
Pandora LT About 1 month 2 5.0
Developer Reply

Happy to hear we can meet all your needs across your several stores! Thank you so much for taking your time to write your positive review! We are grateful to you! :)

5 / 5 Share
Nov. 4, 2020

Very good app aned very good support. We just need the automatisation of credit note :) Perfect for our three stores

Store Using app Total reviews Average rating
My Jolie candle - FR About 1 year 3 5.0
Developer Reply

Merci beaucoup pour votre commentaire positif! Cela nous a fait très plaisir! :)

5 / 5 Share
Nov. 3, 2020

We use Sufio to issue our invoices. This is a very good tool, supported by a very reactive team. We needed to implement some specific features (for example : display a specific wording on the onvoices, depending on the country of the buyer) => Michal and his team were very helpful about that.

Store Using app Total reviews Average rating
La Rosée cosmétiques 7 days 5 5.0
Developer Reply

Merci beaucoup for leaving your kind review here! We're delighted you're satisfied with our customer services and the specific customisations we were able to make in your account. Don't hesitate to get in touch with us anytime, we are here for you! :)

5 / 5 Share
Oct. 27, 2020

This app is really nicely designed. They have amazing customer service, whatever you need, they will make it happen! I would definitely recommend this app, it is professional and you always get help whenever and for whatever. Thumps up.

Store Using app Total reviews Average rating
Rufweite Switzerland 20 days 2 5.0
Developer Reply

It was our pleasure to assist you! Your kind words made us very happy and we're humbled by your nice review and that your pleased with our support! Danke vielmals! :)

5 / 5 Share
Oct. 27, 2020

The best app for generating invoices and a very good support service. Very convenient and easy to set up. Recommend!

Store Using app Total reviews Average rating
Mila Beauty About 21 hours 1 5.0
Developer Reply

The best app for our best customers! Glad to hear you find us convenient, easy and enjoy our support services. Thank you for sharing your positive experience with us! :)

5 / 5 Share
Oct. 26, 2020

I was looking for a way to automate sending invoices to customers, I found other apps but those weren't nearly as easy to set up, they also wouldn't integrate with Klaviyo and most importantly, NONE of the other apps I found would consider tax compliance - a must if you're selling B2B. With Sufio it's possible to send invoices via the order confirmation email sent through Shopify and allow customers to see the invoices on their account page. There's even an option to validate a customer's VAT number automatically, WOW! I messed up part of the set up and Djimi not only responded within minutes, but he also fixed it for me super quickly - exceptional app and customer service!

Store Using app Total reviews Average rating
FAVORTY 5 days 12 5.0
Developer Reply

Thank you very much for your detailed and very kind review! :) We appreciate your throughout feedback and are over the moon that we meet all your business needs! Kudos to Djimi for providing you with our excellent customer services. Don't hesitate to reach out to us if you ever need our assistance!

4 / 5 Share
Oct. 23, 2020

Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment. juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.

Store Using app Total reviews Average rating
Developer Reply

Merci pour votre rétroaction positive! :) Nous sommes heureux que vous ayez une expérience positive avec nous et nos services clients! En même temps, nous apprécions votre honnêteté concernant les espaces disponibles dans notre produit.

5 / 5 Share
Oct. 23, 2020

Super easy, great support and nice designs! I'm happy there's an app available like this. I can definitely recommend!

Store Using app Total reviews Average rating
Bron Jewelry NL 11 days 1 5.0
Developer Reply

Happy Friday and thank you for your recommendations! We appreciate it! :)

5 / 5 Share
Oct. 22, 2020

Simply the best invoicing app here for Shopify. Excellent and very helpful customer service. VAT numbers are very well handled. Very well designed too, honestly it will be hard for you to find a better deal :) I am writing this after 6 months of use and frequent customers.

Store Using app Total reviews Average rating
Middle Things 4 months 3 4.7
Developer Reply

First of all, thanks a lot for being a loyal customer! :) Seeing you happy makes us happy too, and so you can be sure your positive feedback brought smile to our faces! Keep enjoying our services and if you ever need our assistance, don't hesitate to get in touch anytime!

5 / 5 Share
Oct. 22, 2020

Great customer service, very quick response. Tons of customizations, and if you get a problem, or need something tweaked- You'll get a response or advice within couple of hours. Highly recommended app.

Store Using app Total reviews Average rating
Plantercraft 3 months 1 5.0
Developer Reply

Thank you loads for leaving your kind comment here! :) We're delighted you benefit from our custom invoices possibilities. Our whole Support Team are also happy you appreciate our speedy communication, it was a pleasure assisting you! Don't hesitate to get back in touch with us anytime!

5 / 5 Share
Oct. 20, 2020

Perfect. There is nothing much more than can be said for this app. Everything you need, is there, everything you think you need is there too and everything that you haven't thought about is already there too! Could not recommend a better app for your store. This is THE app to have for invoicing.

Store Using app Total reviews Average rating
Developer Reply

Wow what an encouraging review! We are truly humbled by your positive feedback and really appreciate you decided to share it with other online businesses! It means a lot to us. Thank you so much! :)

2 / 5 Share
March 1, 2025

Falling behind other invoice apps by not allowing ACH payments via Stripe or other integration. Stripe accepts ACH, Sufio only uses credit card functions from Stripe costing users a much higher transaction fee. Enabling ACH would save us 2.5%+ on all invoice payments. Developer finally provided a great workaround to view amount due on each invoice from the home screen, hoping for quick native implementation, for now we will bookmark the special url. The "Due" status still overrides the "Partial" status tag...maybe add a new tag that says "Partial Due"??? Clean, simple app but very basic for the cost. Can't search/filter by customer. A simple filter by customer function would be helpful. You can sort by customer/contact however we have almost 5000 customers and lots of scrolling to find the right one. If Sufio made a couple changes to their view/filter it could be awesome. Why not implement a search or filter box to find the customer??? These are simply features to implement. Not many viewing/sorting improvements seen in almost 2yrs. Software by subscription should come with continuous improvements....not here ***in response to the Sufio reply below.....the "partial paid" status only functions until the invoice becomes "due". At that point that tag/status is lost and each invoice must be opened to check the actual status.***

Store Using app Total reviews Average rating
Rusty Dog Coffee Almost 6 years 6 3.7
Developer Reply

Thanks so much for taking the time to leave this review. We really appreciate your honest feedback. While we’re glad to hear you find Sufio clean and simple, we’re sorry your overall experience hasn’t been as smooth or powerful as you’d hoped. Just to clarify a few things you mentioned: → Sufio does support a range of invoice statuses—including created, paid, due, and partially paid—and we’ve made it easier to track these at a glance. You can see the total or amount due directly from the home screen, and use filters to sort documents by various statuses, including order and payment states. → We’ve also added advanced search and filtering tools. You can search by customer, product, invoice number, credit note, pro forma, and more—making it much easier to find what you need, even with a large customer base. → As for ACH payments—you’re absolutely right that they can offer lower fees. Unfortunately, due to Shopify’s partner terms, we’re currently unable to support ACH through Stripe in our integration. It’s something we’d love to offer, and we’re keeping a close eye on any changes that might allow us to revisit this in the future. We know how important these kinds of features are, and we’ve been working hard to evolve Sufio into a more powerful and flexible invoicing solution. We’ve launched a lot of new features in recent years, many of which are listed on our Product News page if you’d like to check them out. Thanks again for helping us grow and improve Sufio.

5 / 5 Share
Sept. 17, 2020

This app is really amazing! 5 Stars probably are not enough... They customer support is something incredible.. they are fast and reliable. I had a urgent issue and they solved it in minutes! It's just incredible. Thank you so much. If you need a perfect app to create great invoices for your customers and to keep your accountability, this is THE ONE!

Store Using app Total reviews Average rating
DogsLanding About 2 hours 3 5.0
Developer Reply

Thank you so much for your enthusiastic and very kind review - you made our day! We are happy that we serve you well and please don't hesitate to ask us for help anytime! :)

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