All reviews

Rating Breakdown

  • 5
    84% (776 ratings)
  • 4
    12% (107 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (19 ratings)
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4 / 5 Share

Sept. 26, 2023

Awesome platform, great quality. A bit expensive

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Serraphal, Thank you for the generous rating and review! We understand that merchants need affordable prices when it comes to product sourcing and order fulfillment. Please keep in mind that our product prices are made up not only of the product but also of warehousing, handling, and labeling. We greatly appreciate your feedback and hope to hear more about your journey. Yours truly, The Supliful Team

5 / 5 Share

Sept. 25, 2023

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Very useful and smart way to start your own brand without all the hassle that usely comes with it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Levinson Health Club, We are so glad to hear that Supliful was able to help you start your own brand without all the hassle! We understand how daunting the process can be, and thank you for recognizing our platform's helpfulness. We strive to ensure an easy, straightforward journey and are thrilled that we could make a difference in yours. Thank you for your generous rating and for sharing your experience with us! We appreciate your invaluable feedback and look forward to continuing to serve you with the best possible experience. Yours truly, The Supliful Team

5 / 5 Share

Sept. 24, 2023

So far I've been extremely happy with Supliful's customer service as well as their premium packages. Hopefully, they keep expanding their product list. Some products have been out of stock longer than expected. I would also appreciate better wholesale prices with the monthly subscription.

Store

mrgenki

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi mrgenki, Thank you for your recent review; we are so thrilled to hear that Supliful's customer service and premium packages have been outstanding! We are working diligently to expand our product list and apologize for any items that have been out of stock longer than expected. We value the trust you place in us and appreciate your support. Since our primary focus is on-demand fulfillment, we currently do not offer wholesale prices. But we are working on a project to provide merchants discounts based on the monthly volume of orders they would bring, so stay tuned! Yours truly, The Supliful Team

5 / 5 Share

Sept. 24, 2023

Simple set up

Store

My Store

Using app

7 months

1 / 5 Share

Sept. 23, 2023

Terrible. Do NOT use Supliful unless you want to deal with complaints and refunds. They say they ship in 2-5 days unless it's the first time printing your label which could take longer (It takes 2-3 weeks at best), but the normal shipping to your customers also takes 2-3 weeks. Absolute trash.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Jupi Superfoods, We are sorry to hear you had an unfortunate experience with Supliful! Due to the high demand, we have a shortage of some products. Unfortunately, situations like this are inventable, and the best we can do besides getting the products back in stock asap, is timely notify our merchants of any potential OOS situation and advise them to either remove the product for the time being or inform their customers about the delayed delivery. After reviewing our communication with you, we see you have been informed of the current situation. Yours truly, The Supliful Team

5 / 5 Share

Sept. 22, 2023

I am brand new to Supliful, this is literally my first day, and I'm breezing through the user-friendly interface to set up my store and design my own labels. This is awesome. I'm looking forward to putting my all into making 6 FIGS.

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lemon Pepper KrrrakHouse, Welcome to Supliful, and congratulations on making the move to begin your own store! We're delighted you found us user-friendly, and our interface has impressed you. That means so much to us. It's great to hear that you're ambitious in achieving 6 figures in sales and wish you all the best in taking advantage of the services we provide! We hope that you not only meet but exceed your goals with Supliful and thank you for joining us on this journey. Wishing you a successful launch! Yours truly, The Supliful Team

5 / 5 Share

Sept. 20, 2023

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Supiful is a fantastic platform, i was introduced to it by a mate who was using it to start hes own store and at the same time i was thinking about making one too, i was a bit scared and thought it would be a very complicated process but that is far from the truth supiful has such a good user expirience anyone even with little computer knowledge can use it. i really love their helpful customer service team and their speedy replys. thank you supiful!!

Store

My Store

Using app

3 months

Developer Reply

Hi My Store, Thank you for taking the time to share your positive experience with Supliful! We are delighted to hear you found building an online store with Supiful is easy and can be done quickly. We are so pleased to hear of our customer service team's success; they are an excellent and skilled bunch who take pride in ensuring all our customers have a great experience while using Supliful. Thank you for recognizing their efforts! We look forward to continuing to create excellent experiences for all of you. All the best, and thank you for choosing Supliful. Yours truly, The Supliful Team

4 / 5 Share

Sept. 13, 2023

I would recommend Supliful because since I've started my online store with them, they've been very helpful in helping me creating this and getting going with all it involves. It's a new venture for me that I wouldn't have been able to do if it wasn't for them. Thanks a lot. I truly appreciate this opportunity.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Creative Edge, Thank you for your kind words about Supliful; we're delighted to have been a part of helping you create your online store. Our mission is to make it easy for anyone to start building their own successful e-commerce business, and we're happy to hear that our team provided the necessary support to help set up your store and get you going in this venture. We genuinely appreciate your recommendation and value your trust in us. Yours truly, The Supliful Team

1 / 5 Share

Sept. 13, 2023

The app has an issue that won't allow customers to finish their purchases. I emailed the creators about it, but they still haven't responded in almost a week.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Western Arms, All of our support is being handled either through live chat on our website or through the [email protected] email. We checked all our inboxes and could not locate an inquiry from your email address. One of our support agents will contact you shortly to help resolve the issue. Yours truly, The Supliful Team

5 / 5 Share

Sept. 11, 2023

Perfect app, great way to increase AOV and add more products.

Using app

3 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gum of Gods US, Thank you so much for your positive review of Supliful! We are delighted that our app is proving to be a great way for you to add products and increase AOV. It truly warms our hearts to hear that you have successfully used our app to do this. We are committed to constantly innovating and improving our app, so please don't hesitate to reach out with any feedback or thoughts on how we could make it even better. Our creators are the core of everything we do, and your insights help us ensure that Supliful is always meeting your expectations. Yours truly, The Supliful Team

5 / 5 Share

Sept. 11, 2023

Great app really useful

Store

Medella

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Medella, Thank you for taking the time to review Supliful! We’re thrilled to hear that you found our app useful. Our team works hard daily to provide a more effortless and seamless experience for you. We hope you continue enjoying using our app, and drop us a line if there’s anything else we can do! Yours truly, The Supliful Team

5 / 5 Share

Sept. 11, 2023

Love the app so far! Ive now published my first product and will start running ads. lets see how this goes :)

Store

Bleyzr

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bleyzr, Thank you so much for your positive experience with Supliful! We're thrilled to be part of your success and glad to hear that you've already published your first product. We're excited to see how ads will work for you and wish you the best of luck. Please don't hesitate to get in touch if you need help or advice as you continue using our app. Yours truly, The Supliful Team

5 / 5 Share

Sept. 10, 2023

This app really helps reducing time when dealing with customer orders. Also, it's very simple and intuitive to use, so anyway you are unlikely to get stuck somewhere.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wholemind, Thank you so much for taking the time to review Supliful! We’re delighted that you have found the app helpful in minimizing time spent dealing with customer orders and that it is easy to use. We are glad that it has been an effective part of your customer management process. We will pass on your kind words to our development team – they will be thrilled! Yours truly, The Supliful Team

5 / 5 Share

Sept. 10, 2023

Absolutely top tier. Made creating the store super simple and gave so many options for customisation. Would use it again!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Aurum Vital, Thank you for taking the time to leave such a positive review of Supliful! We are delighted that you found creating your store with us a great experience. We work hard to make sure our creators have plenty of customization options with Supliful so they can create precisely the store they want. It’s wonderful to hear that you were able to take advantage of this and get what you needed. Yours truly, The Supliful Team

5 / 5 Share

Sept. 9, 2023

Makes fulfilment super easy, all you need to do is market the product, everything else is done with suplifuls services

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Global Lux Cops, Thanks for the wonderful review and for taking the time to use our services at Supliful! Our team is delighted that you chose us as your fulfillment partner and have found our platform to be user-friendly. We strive toward making the merchant experience with fulfillment as effortless and stress-free as possible, so we’re happy to hear your experience has been positive. Yours truly, The Supliful Team

4 / 5 Share

Sept. 9, 2023

Suppliful really does take away the hard part of wanting to create your own supplements. The direct connection to shopify, the simplistic user interface, and even the products in the catalog are filled with various information that allows anyone with no experience to get set up and running in no time. Even more, the services they offer can fast track you to a successful business quickly... Truly a blessing. My only recommendation would be if they could have a faster shipping option. I haven't found a subscription or any service that can expedite the processing and shipping times... so most orders are taking at minimum a week to two weeks to get delivered. Would be nice to have the option and I believe it would allocate a lot more business for them and the people that use there services. Otherwise, I've had worse shipping times elsewhere and I have nothing to complain about Suppliful overall. I rate 8/10. Thank you guys for your services!

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Runaholics, Thank you for providing us with such thoughtful feedback and for rating us 8/10! We are grateful that you have experienced the simplicity of our user interface, and we are overjoyed to hear that our fast-track services have helped you greatly. We value customer feedback and consider it when making changes to our services. We are constantly working on improving the processing and shipping times - we hope to make you even more satisfied with Supliful in the future. Yours truly, The Supliful Team

5 / 5 Share

Sept. 8, 2023

Supliful support has been amazing. I've had several questions and in need of support while I got my shopify store ready to go. The team at Supliful has been with me every step of the way. I'm sure some of my questions were basic...but they made me feel like all my concerns were valid and important to them. I recommend this group without hesitation

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi ShapeUpMedicalCenter, Thank you so much for your kind words! Our #1 priority is making sure our merchants feel supported and valued as they use our platform. We are delighted to know that you have had positive experiences interacting with our support team and that we were able to provide everything you needed to get your venture off the ground. We wish you all the best as you move forward with your Shopify store journey. Yours truly, The Supliful Team

5 / 5 Share

Sept. 8, 2023

This is the future of ecom.

Store

SHRM

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi SHRM, Thank you for the generous rating! We're thrilled to hear that you believe it's the future of e-commerce and that our platform can meet your expectations. We value merchant feedback immensely and strive to improve our platform in any way possible. Yours truly, The Supliful Team