Yotpo: Loyalty Rewards Program
All reviews
great app, tried a few loyalty programs but this was by far the best!
Nice app but I hope it can be made more intuitive.
So far the app seems great! Super easy to use and set up and love that they have the option to chat with someone if we do have any questions.
My app quit working, i can't get in and neither can my customers. This has been going on for days. I got one response from support and then haven't heard anything. Please let me know why this isn't working!!!!! love swell rewards, it's easy to use and my customers are loving it.
Thank you for taking the time to leave a review. We completely understand your frustration. Your feedback is incredibly important to us and our support system has already reached out to you in hopes of fixing this issue. We apologize for this inconvenience and please reach out to us if there are any lingering issues.
Your program is very well received by clients. A very significant visitors have registered already although they have not yet purchased. In turn, this has fed our client database and allowed us to do some email marketing! Wonderful app, easy to use. Thank you!
so far so good. took a little playing around with but it does what we need it to and it was way more affordable then all the others.
I didn't know which app to choose between the posibilities, but I'm glad I chose this one. I am delighted with this app. I just configured my entire rewards program in spanish as I needed, support has been great and I can't wait to see the results. I recommend it.
Great app. easy to install and customer service very responsive and helpful. I would like to be able to change font sizes and design a little more but over all very happy
Great so far! Clients are very happy with the new Rewards!!!
Very Fast response and my problem is solved within one day. App is easy to set up and useful . Highly recommended.
Josh was really quick and helpful answering all the questions I had. Great app thus far. Very good customization features.
Great app - responsive team. You won't be dissapointed
Really really good app! awesome stuff they are really helpful and the app has everything I was looking for! :D
I have just spent 5 minutes chatting online with Josh and he has helped guide me through the best way to set up your account (thanks Josh! Slick, prompt and clear communicative style. If the app is anything like its support you'll be in for a real treat. I shall report back after I have opened my online shop (29/2/16); I'll then be able to comment on what Swell does for customer loyalty. KB.
Wow, an incredibly robust loyalty program even at the Free level with top notch customer service. Twice I had to reach out to Josh through Chat (my own oversights) and within a few minutes he explained what I needed to know in a friendly, professional manner. There is a direct Chat portal in the Swell admin page, they make setting it up and getting support as easy as can be.
Just installed this app. Simply put, it's AWESOME! Lot of apps (including the paid ones) looks promising until you hit that roadblock and good luck getting any support. This is a very robust and useful app and yet very intuitive and easy to use. If you have a question or unsure what to do, just use the chat feature and they respond to you right away. I installed the app, created a campaign and added the rewards program/discount coupons in 5 mins. I almost feel bad for the developer using this app for free. But hey, if we hit the 100 orders threshold, we all win. Thanks again SWELL ebellaapparel.com
I realised a week into running this app that if your monthly order count on your store reaches 100 you will need to pay for this app at its price structure at that particular time (which could potentially be more than it is now) as all your customers will lose access to their rewards that they earned if you decline. So I paused the app for now to contemplate this. This app was super easy to install and yeah, you will probably have a few questions at first as I did, but the chat feature, Josh, is right there to help. My questions were mostly "glitch" related - something they knew about and are working on fixing for me. I also did not know I had to create the coupon codes, an extra step that is really easy once you view the video (Josh sent me the link to the video as I must have missed it during the integration process). Creating the coupon codes took about 15 -20 minutes, but I am not that tech savvy and that included watching the video.
Very easy to set up. Looking forward to using this :)
So far so good! Easy to install and customize, definitely intrigued customers. Customer support was on their toes to let us know they were available if we needed them, which we love!
We LOVE this app so far! Easy to install, nice customizable layout that matches my theme color and very user friendly. Customer support was quick and efficient. Reward points are calculated immediately after customers fulfill a campaign. The Free version has got more than enough features for us so far. It's a MUST HAVE app! Thank you guys!!
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