All reviews

Rating Breakdown

  • 5
    84% (774 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 17, 2016

Ecommerce is an amazing journey of connecting to others to deliver what feeds their soul. Swell Rewards has proved to be an extremely useful tool and addition to my site - rewarding people for their interaction in an easy to track and use way is powerful! I recommend Swell Rewards if you are just starting out with your store or if you are looking for a way to energize the connection to your existing clients or activate a new program to attract customers, Swell is perfect.

Using app

About 1 month

Total reviews

8

Average rating

4.8

5 / 5 Share

April 16, 2016

Everything was easy and understandable.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2016

Easy to use, tons of features, constantly improving, and very responsive support! What more could you ask for?

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 14, 2016

I love how easy it was to set up the Swell Rewards App. I know it will be a great addition to my shop.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2016

For a computer illiterate person such as myself, I loved how intuitive and easy to set up this app was! My business is still in its infancy so I'm using this opportunity to get all my favorite apps up and running for my page before I really start uploading my inventory, and I'm very excited about this incentive/coupon app as my way to get repeat business. To top it off, I did submit a question that I had to the Swell people, got an answer the next day and it solved my problem. I love when a company does everything they can do not let questions go unanswered.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2016

So far, so good! Swell is very easy to navigate. I haven't launched my rewards program yet, so I'll probably update this review once I do.

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 7, 2016

I have only been using the app for two months or so. I have accumulated a few email addresses since that time. I can not give it a true assessment at this time but I can say that people are signing up for the program points. That is a good thing. I am going to continue to use it to build an email list.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 7, 2016

I tested a few of these types of apps trying to figure out which one would work best for me. Going through the setup of a few of the competitors, something was always missing. This one had it all and worked smoothly. Each of the others has its' individual advantages, but I found Swell to have the most advantages and fit my overall needs best. In addition, the staff is extremely helpful. They respond quickly and I have never had to go too long without having my question answered. Swell work, Swell!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2016

Great job www.hollywoodsensation.com

Using app

1 minute

Total reviews

6

Average rating

5.0

5 / 5 Share

April 7, 2016

This is by far the best web app I've ever used! Customers can ask questions and get answers in real time! They also have a Tidio Chat android app which I have on my cell phone so I can respond no matter where I am! It also shows you what the customer is typing as they're typing so you can start typing your response before they're even finished so they don't have to wait around. If you want to up your customer support and satisfaction then this is the way to go! -Adam from perfectionairbrushing.com

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2016

Swell is the best app for customer loyalty programs!

Using app

2 minutes

Total reviews

8

Average rating

4.6

5 / 5 Share

March 29, 2016

Love the app. We had a bit learning curve with set-up but really like the results. We see a major increase in orders and returning customers, many of them often express interest in having their account and liking their rewards!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2016

Comprehensive app. Allows you to do more at a free level. Pro Level is a perfect price if you want to upgrade .

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2016

Easy to use, with great support from developer!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2016

great app, tried a few loyalty programs but this was by far the best!

Using app

9 days

Total reviews

2

Average rating

5.0

3 / 5 Share

March 22, 2016

Nice app but I hope it can be made more intuitive.

Store

Safwapk

Using app

About 1 hour

Total reviews

4

Average rating

4.5

5 / 5 Share

March 22, 2016

So far the app seems great! Super easy to use and set up and love that they have the option to chat with someone if we do have any questions.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 30, 2020

My app quit working, i can't get in and neither can my customers. This has been going on for days. I got one response from support and then haven't heard anything. Please let me know why this isn't working!!!!! love swell rewards, it's easy to use and my customers are loving it.

Using app

Over 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to leave a review. We completely understand your frustration. Your feedback is incredibly important to us and our support system has already reached out to you in hopes of fixing this issue. We apologize for this inconvenience and please reach out to us if there are any lingering issues.

5 / 5 Share

March 21, 2016

Top App! Great for gathering loyal and happy customers!

Using app

About 1 month

Total reviews

37

Average rating

5.0

5 / 5 Share

March 21, 2016

Your program is very well received by clients. A very significant visitors have registered already although they have not yet purchased. In turn, this has fed our client database and allowed us to do some email marketing! Wonderful app, easy to use. Thank you!

Using app

About 17 hours

Total reviews

3

Average rating

5.0