Syncee Premium AI Dropshipping
Syncee Premium Dropshipping & Wholesale
Rating
4.7
feedback
484
chart
#322
All reviews
Review RSS Feed
Dec. 12, 2024
Thanks for having me. My next review will determine the value this platform will offer me. Stay tuned…
Hi there, Thank you for your review. We hope Syncee will best meet your needs. In case of any questions, please feel free to contact our support team via in-app chat or email at [email protected]. We are always happy to help you.
Dec. 8, 2024
Initially the Syncee website appeared to be informative and practical during the time I was scouting dropshipping apps for my store. Then, they redesigned the interface and it seems to be counterproductive. The redesign removed catalogs and combined the idea of a catalog within the import lists. Then, deleting products is arranged in the most complicated, counterintuitive way using a filter. Unlike Shopify when I need help, the advisors can sometimes correct/update things on my behalf. I have been trying to delete products for days only to receive the intended results then back to square one due to one small update And no one can call you at least with the plan where you have 250 products. I can no longer easily see a supplier’s inventory before importing to my store. Importing itself is a nightmare. Initially, Syncee’s app kept overriding my changes in Shopify on select products. Last, support is unavailable on the weekend and re-appears during odd hours if you live in the United States. They were closed Thanksgiving day and Friday even though they are based in Hungary; e-commerce is a 24 hour business which drives on holiday sales.
Hi there, Thank you for your feedback. We apologize for any confusion you experienced. It seems there was some misunderstanding with the product deletion process and the filter feature. Our support team provided guidance on how to set up the filter to manage your import list effectively, and we’re here to assist you further if needed. We also understand that it may take some time to adjust to new changes to design. The intention behind these updates is to streamline processes and enhance your experience, and we’re confident that once familiarized, the new structure will provide more control and efficiency. Regarding support hours, our team was available during the time you mentioned, including on Thanksgiving, and we’re sorry if there was any misunderstanding. We strive to provide the best quality assistance, and your feedback is valuable to us as we aim to improve your experience with Syncee. If you need additional support, please don’t hesitate to reach out to us via in-app chat or email. We’re here for you.
Dec. 2, 2024
Mein erster Eindruck ist super. Scheint qualitative Ware zu vermarkten, perfekt für Startups die nicht mit kostengünstigen Produkten einsteigen möchten.
Halo, Vielen Dank für Ihr tolles Rückmeldung! Wir freuen uns, dass Ihnen unser Angebot und die Qualität der Produkte gefallen.
Nov. 27, 2024
I've been using Syncee for a week, and I'm convinced! Setting up products was smooth, and the catalog has great variety. The app is easy to navigate, and so far, everything has worked seamlessly.
Hi there, Thank you for your review. We're thrilled to hear that you're enjoying your experience with Syncee! It's fantastic to know that the setup process was smooth and you're impressed with the products available on Syncee.
Nov. 27, 2024
First time we had to contact Syncee support, and Sara was great at helping and navigating!
Hi there, We're glad to hear that Sara was able to assist you effectively. Your satisfaction is our top priority, and we're committed to providing excellent customer support.
Nov. 26, 2024
It’s good
Hi there, Thank you for your feedback! We're glad you find Syncee useful. Let us know if you have any questions or need further assistance via in-app chat or email. We are always here for you.
Nov. 18, 2024
I'm not able to select stars but the customer service was very good and he tried to help me out.
Hi there, We appreciate you taking the time to share your experience. We're glad to hear that you are satisfied with the quality of our customer service. We are always here to assist you.
Nov. 8, 2024
so far so good.
Hi there, Thank you for your review. We are happy you find Syncee great. If anytime you have a question about our solutions, please feel free to reach out to us via in-app chat or email. We are here for you.
Nov. 5, 2024
Deutsche Lieferanten und viel Auswahl an Schmuck
Halo, Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Sie unsere deutschen Schmucklieferanten so schätzen. Gerne können Sie uns jederzeit weitere Wünsche mitteilen.
Nov. 1, 2024
The integration with Shopify works seamlessly. We are happy with the platform so far.
Hi there, Thank you for your kind words. We are happy you are satisfied with our solutions. Thank you for choosing Syncee. In case of any questions, our friendly support team is always there for you.
Nov. 1, 2024
Oct. 26, 2024
good
Hi there, Thank you for your review and for choosing our solutions. In case of any questions, we are here for you.
Oct. 25, 2024
Oct. 22, 2024
det ser bra ut
Hej! Tack så mycket för din fina recension. Vi är glada att du är nöjd!
Oct. 2, 2024
I was able to find the kind of products I wanted on their website. I am happy with the experience
Store
Ma boutique
Using app
1 day
Hi there, Thank you for your review. We are happy you could find products on Syncee you love! Happy selling!