All reviews

Rating Breakdown

  • 5
    84% (405 ratings)
  • 4
    8% (40 ratings)
  • 3
    2% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 76% (370)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2024

Really good product selection. The App is very easy to use and provides high level of automation for pricing and other updates.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review! We're thrilled to hear you appreciate our product selection and find the app easy to use with high automation for pricing and updates. Happy selling!

5 / 5 Share

Sept. 18, 2024

Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, Thank you for your wonderful feedback! We’re thrilled to hear you enjoy using Syncee. Your suggestions are valuable, and we appreciate your support. Thank you for choosing our solutions.

5 / 5 Share

Sept. 13, 2024

Sara has been extremely helpful in timely assisting us in our initial implementation.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your review! We're glad to hear that Sara has been extremely helpful during your initial implementation. We are always here for you.

4 / 5 Share

Sept. 9, 2024

Using app

About 13 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 26, 2024

Recomiendo esta aplicación

Store

mora47

Using app

8 minutes

Total reviews

4

Average rating

5.0

Developer Reply

¡Hola! Muchas gracias por tu recomendación. ¡Nos alegra saber que te gusta la aplicación!

5 / 5 Share

Aug. 20, 2024

Den beste dropshipping platformen

Store

RajTec

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hei! Tusen takk for den fantastiske tilbakemeldingen! Vi er veldig glade for at du synes vi er den beste dropshipping-plattformen. Vi setter stor pris på at du valgte oss!

5 / 5 Share

Aug. 11, 2024

very streamlined auto order and payment process

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. It is amazing to see you love the solutions we offer. Thank you for being here with us.

4 / 5 Share

Aug. 10, 2024

Using app

2 days

Total reviews

1

Average rating

4.0

3 / 5 Share

Aug. 4, 2024

Pros: the product selection is good for my needs. The program is easy to use, and syncing is pretty simple. Cons: customer service is not as fast as it was when I started a few months ago and the app has not been working well, specifically the marketplace.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you for your feedback! We’re pleased to hear that our product selection and ease of use meet your needs. Our goal is always to provide prompt and effective customer service, and we apologize if you’ve experienced any delays. If you have any questions about our app, please feel free to reach out to us via in-app chat or email. We would be more than happy to help.

5 / 5 Share

July 28, 2024

EXCELLENT SERVICE

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. We are happy you love using Syncee! Thank you for being here with us!

1 / 5 Share

July 23, 2024

I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee. Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store. The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support

Using app

20 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, We appreciate you taking the time to share your feedback. We understand your frustration. As our support team already shared, we want to clarify that our refund policy was clearly outlined before your subscription, stating that there’s no free trial or refund for annual plans. A 14-day free trial is only available for monthly subscriptions which information is also accessible within our application. We apologize for any confusion or inconvenience. If you have any further questions, please do not hesitate to contact our friendly support team directly for personalized assistance.

5 / 5 Share

July 17, 2024

I have only used the datafeed manager so far. I like the to have the ability to customize the mapping, filters, and settings for importing products. For example, I can choose to update just the pricing, or product titles. Also, the customer service has been great. Peter answered a slew of questions, and was able to show me what i was doing wrong and give me examples of how to upload correctly.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your review! We're glad you enjoy the customization options in our DataFeed Manager and that our customer service, especially Peter, has been helpful. If you have any more questions, feel free to reach out!

5 / 5 Share

July 14, 2024

Sehr guter Dienstleister alles übersichtlich Aufgebaut und für jeden Verstämdlich

Store

Safiros

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Halo, Vielen Dank für Ihre 5-Sterne-Bewertung! Wir freuen uns, dass Sie unseren Service übersichtlich und verständlich finden.

5 / 5 Share

July 10, 2024

Using app

17 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

July 9, 2024

It's a great app :) tons of stuff. But check what you want to add to your store first :)

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thank you for your review! We're glad to hear that you love the selection of products on our platform. It's always a good idea to carefully choose what you add to your store. If you have any questions or need guidance, feel free to reach out to us.

5 / 5 Share

July 8, 2024

The information provided was quick as i requested, thanks

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We're glad to hear that you are satisfied with our support. If you need any further assistance, don't hesitate to reach out.

5 / 5 Share

July 8, 2024

Wygląda na to, że aplikacja w 100% pokrywa się z potrzebami.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Cześć, Dziękujemy za opinię! Cieszymy się, że aplikacja w pełni odpowiada Twoim potrzebom. Twoja satysfakcja jest dla nas najważniejsza!

5 / 5 Share

June 21, 2024

Syncee looks a proffessional app. and i hope all continue in the same way.

Using app

3 months

Total reviews

15

Average rating

4.9

Developer Reply

Hi there, Thank you for your kind words! We're committed to maintaining a professional experience for you.

5 / 5 Share

June 20, 2024

Bei Problemen hilft der Support innerhalb wenigen Minuten.

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

Halo, Wir freuen uns, dass unser Support-Team Ihnen schnell weiterhelfen konnte!

5 / 5 Share

June 18, 2024

Using app

7 months

Total reviews

2

Average rating

5.0