Syncee Premium AI Dropshipping
Syncee Premium Dropshipping & Wholesale
Rating
4.6
feedback
478
chart
#358
All reviews
March 16, 2024
Very helpful when I had a couple of issues and great selection of products! Would recommend.
Thank you for your kind words. Our support team is always here for you, and we are happy to help you with all the questions you have about Syncee. We are happy you are a member of our community!
Aug. 24, 2022
I love this app. I have used other dropshipping apps, and this one is by far superior to the others if you want to find high quality US products
Thank you for your review. We are more than happy to see you found great products and suppliers on Syncee Marketplace. We wish you all success with your online store!
May 23, 2024
Great app and great staff. The staff are very helpful and special thanks to Melinda, your help is appreciated. Also, special thanks to Laura. Laura communicated my concerns to the development team immediately and she helped me to resolve the issue very fast...thanks again!
Thank you so much for your kind review. Our customer support team is here to assist you throughout your journey with Syncee. If anytime you have a question, please feel free to let us know about it. We are here for you!
June 16, 2022
Great cooperation with support. They solve a problem within a few minutes. Very effective. Thank you
Thank you so much for your review. It is our pleasure to help you :) We are happy to see you love the service we offer. In case of any questions, please always feel free to reach out to us via email or in-app chat.
June 16, 2022
Syncee heeft me zelfs goed en snel geholpen met een maatwerk koppeling voor 10k+ producten. Draait als een zonnetje
Thank you so much for your 5-star review. We are more than happy to see you are satisfied with our services. If anytime you have a question, please feel free to reach out to us. We are here for you!
June 15, 2022
Very helpful staff with quick responses. Helped me change my subscrition when I mad a mistake and helped me get my catalog ready for my shopify store
Thank you for your review. It is nice to see you love the service you can access here at Syncee. In case of any questions, please feel free to reach out to us later as well. We are here for you and always happy to help :)
June 14, 2022
I have had good success using Syncee so far. They have a good range of suppliers and products from different locations. The app is fairly easy to use and it is the best drop shipping app I have used so far.
Thank you so much for your review. We are more than happy to see you love our application, Syncee :) If anytime you have a question, please feel free to reach out to our customer support team, we are here for you!
June 13, 2022
I was using another provider to upload my manufacturers products to shopify but the partnership ended. While looking around in a panic, I discovered Syncee had the manufacturer on their platform. Using the Datafeed Product Upload, Syncee sorted the import task which has been flawless. New products are uploaded to my shopify store while only the quantity field is updated daily. I had initially tried to do the task myself but failed miserably. Syncee were very kind and patient while they took over and did the set up brilliantly. They are totally worth the price. I am currently on the 3000 product Mini Datafeed Plan. Tip: When using the Datafeed Product Upload, make sure you have all available photos uploaded for products. I initially had just one photo uploaded per product despite there being more available. My mistake and it has been very quickly fixed, though I had to delete and reupload all the products again.
Thank you for your 5-star review. We are more than happy to see you find everything you were looking for, in Syncee. It is great to see how helpful our DataFeed Manager is for you. Please, if you need help anytime in using Syncee, just feel free to let us know. We are here for you! :)
May 3, 2022
I love it. It is easy and convenient. Im not to good at tech but this app help me a lot. Im still learning how all of this work. Iam also excited to sync my products so this can help me grow globally
Thank you for your review. It is wonderful to hear that you find Syncee to be an easy-to-use and convenient app. In case of any questions, please always feel free to reach out to us via in-app chat or email: [email protected].
May 3, 2022
I really love the app. So simple to use and very easy to monitor orders and find new suppliers. I highly recommend this app. Well done Syncee.
Thank you for your kind words. We are more than happy to see you love our application, Syncee :) If anytime you have a question, please feel free to reach out to us, we are here to help!
April 26, 2022
정확한 사용을 배워보고 싶습니다 아직 어떤 어플인지 잘 모르겠네요~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
Thank you for your review. If anytime you have a question about how Syncee works, please feel free to contact us via in-app chat or email at [email protected].
April 13, 2022
The support team is amazing, they helped me get my initial bulk product import done and helped setup my product update feed! 10/10 would recommend.
Thank you so much for your 5-star review. We are more than happy to see you are satisfied with the service we offer :) If anytime you have a question, feel free to reach out to us! :)
April 12, 2022
IT'S GREAT! THANK YOU FOR THE HELP. RECOMMENDED FROM SHOPIFY TO USE THIS. HOPEFULLY IT WILL BE HELPFUL.
Thank you for your review. It is nice to see you find our application to be great. If you have any questions about how Syncee works, please feel free to contact us via in-app chat, or email by [email protected] :)
April 8, 2022
We used Syncee many years ago and they were great. Our system changed and we no longer needed to sync, but then we came back recently and they are just as fabulous as they were before. The UI is more modern and there are lots more features. However what really stands out is their support. We worked with Lmre and his team both then and now and they are simply fabulous. We had some issues to resolve that spanned several days. They were always there and always helpful. Product features are important, but if you can't get support, they are useless. Syncee's support is far beyond what I expected and we're glad to be back with them.
Welcome back to Syncee! :) Thank you for your kind words. We are more than happy that you enjoy using our application and that you are satisfied with every aspect of our service. Thank you for being a member of our community!
March 28, 2022
Great customer service, always very helpful and super responsive. They have also a lot of great resources and instructions and are really helpful when you try finding products for your niche.
Thank you for your 5-star review. We are so happy to read your words :) We always make sure to provide the best service to our clients. In case of any questions, feel free to let us know about it anytime!
March 22, 2022
Syncee is such a useful app and tool and the support team are fantastic, pretty much available at all hours on the instant chat, I found Melinda to be especially good at what she does and always found a solution and understood what I was asking. Thank you Melinda!
Thank you for your kind review. We are so happy to see you love how our app works and that you are satisfied with our customer service :) Anytime you have a question, feel free to contact us, we are here to help!
Feb. 17, 2022
Last night I asked syncee for help regarding Shopho.Co (Shopho, in syncee) a supplier of theirs that resulted in me losing tons of business, they asked me to delete my review here first, since the team can only help me post that. Their team is great, no doubt! The only trouble is Syncees inventory management, lack of vetting of suppliers, sometimes payment trouble and resolution if a supplier harasses or insults you! I had to cancel an order of 15 products due to inventory issues between syncee and the supplier. While syncee shows 11 products, the supplier claims the product was discontinued sometime back. Initially I had trouble paying for my order, syncee helped, I managed to pay. Post paying for my order, I reached out to the supplier (Shopho) over WhatsApp who told me that the product is out of stock and has been for ages. I asking for a refund, the supplier said “haha” and I had to raise a dispute over PayPal. After this the supplier resorted to harassing me over WhatsApp and name calling. I had reported this to syncee, they are ok with such behaviour and do not ban such suppliers from their platform. They don’t even have a policy in place for such behaviour. It’s a shame that such suppliers will only bring their business down considerably. Syncee is full of glitches that result in loss of business. They don’t have a vetting process for suppliers, they don’t display authentic numbers of products available with the supplier and somehow let the supplier cancel after payment goes through. The supplier said he didn’t feel like dealing with my order - resulting in a big loss of clients. Ps; when I asked ShopHo for my money back I got a “haha” and the following day this person hurled abused over WhatsApp! Incredibly unprofessional!
We are deeply sorry you had such an experience with your supplier. Please let us highlight that we did our best to help you with any questions or issues you had. Please note that while we do keep our users' best interest at heart, we provide the technical link between the suppliers and retailers. We synchronize the product data directly from the supplier, and the products in question were in stock at the supplier. Thus, the issue was NOT with Syncee's inventory management. Furthermore, we do not take part in the trading process, nor the communication between the interested parties as it is your responsibility to communicate any issues in a civilized manner without any type of disrespectful expressions to the others. We at Syncee stand by our policies that the communication should be handled with respect and we do ask everyone to do so as well. We have sent an email to the supplier and you in which we asked for the communication be polite and relevant. Also, we do have a serious vetting process for suppliers, and we are not okay with disrespectful behaviour. Regarding our further decisions, we will keep your concerns in mind. Once again, we apologise for the issue you had with your supplier.
Feb. 10, 2022
I use this app to keep track of and import inventory. It is great, I especially love the support I receive from their IT department whenever I am confused.
We are more than happy to hear you enjoy using our app and that our service means a great help to your business! If anytime you have a question, we are always here to help you! Thank you for being here with us! :)
Feb. 9, 2022
So far so good! I'm new to dropshipping and love the variety of vendors and products. I've had a few orders come through and the transactions were smooth and simple. I'm hoping to scale and increase sales!
We are so happy to see you love the products and suppliers available in Syncee! Thank you so much for your kind words. We wish you many many orders!
Feb. 4, 2022
This app is just great! I'd managed to upload some products from our wholesaler just like in a snap of a finger. Customer service is also superb. Great for our business.
A huuuge thank you for your kind words! :) We are happy you are a member of our community. If anytime you would need any help, please do not hesitate to reach out to us.