All reviews

Rating Breakdown

  • 5
    88% (241 ratings)
  • 4
    8% (23 ratings)
  • 3
    2% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

June 15, 2021

Synder has done a great job automating our accounting process for sales in Quickbooks & Shopify. We have been so impressed! Kiryl made sure we had the correct amount of syncs for our size business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

I am actually super impressed with this app. It takes all of the timely accounting work off of my plate and truly automates my transactions in QuickBooks. Snyder was one of the only apps that would work with QuickBooks Desktop Pro which is a huge plus for me (most others only work with QuickBooks Online which I don't have). I am very happy I found this app. Customer service is also extremely helpful. I had been playing around with the app for months trying to decided if it was right for me and they answered all of my questions even thought I wasn't technically a customer yet because my shop hadn't launched. I am now launched and have had some transactions to actually test and it works seamlessly for both Shopify and PayPal. Lizzie with customer service has been a big help making sure I have everything set up properly and to my liking and answering all of my questions. I would definitely recommend this app for your store.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2021

James, Kiryl, and Lizzie have been super helpful as we configure everything to our needs. I like the app so far, totally customizable which is essential for our needs!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2021

As COO of a bookkeeping firm I work with many apps that connect to QuickBooks and I have to say Lizzie and the Synder Team really do a fantastic job of support clients. They also have a great product with good options for customization. Since my first review I also need to add Anna and Tony are also really responsive and helpful. It appears the culture at Synder is customer focused. Great partner.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2021

Just trying out this new app and so far it is excellent. Customer service from Lizzie was the best! She helped me troubleshoot and onboard perfectly!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

I use Snyder to import and sync data from PayPal, Stripe and Shopify to our QuickBooks. The app does a great job, however, the best feature of the Snyder app is the customer service they provide. Not only are they available both by chat and live, but they respond almost immediately to any issue. One of their customer service associates, Lizzie, took a great deal of time to help us solve a very complex sync issue caused by us on our end. Many companies would simply tell you it isn't their app or problem that is the issue. Lizzie helped diagnose the underlying issue that allowed us to resolve a very frustrating problem She is great! I have also had the opportunity, when setting up the Snyder app to work with Ted. We went back and forth on a chat session until everything was set up and operating perfectly. Overall, as I said, app is great, but Lizzie is the best and Ted gets the job done.

Using app

About 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

June 10, 2021

This is exactly what i was looking for, I cant wait to start using this app to help streamline my business. Customer service has been great and Vita has been very tentative to our needs.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

1 / 5 Share

Sept. 20, 2022

For more than 1 month, the transactions made via Shopify payments are not imported into Synder (for some reason). Because of that, I cannot create invoices for my customers into Quickbooks, which is SUPER important to every business. I have contacted the customer support multiple times, and they keep answering they are on it for more than one month! Absolutely nothing has been done. They don't seem to understand the urgency of the topic...

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hello, we are sorry to hear about your experience. Each improvement of the software may take some time - from 2-2,5 weeks to several months - depending on what needs to be improved and how much effort of our devs has to be involved. Reviewing your recent email communications, we see that the workaround suggested by our team has worked, and now you can successfully sync Shopify transactions into your accounting software. Our representative has contacted you to make sure that all questions are resolved, so that you can continue using Synder to solve the day-to-day issues of your business.

5 / 5 Share

June 8, 2021

Great stuff. Works with Amazon and works with Shopify and works with quickbooks. Everything that I needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Great app. I had a couple of questions and I scheduled a call and a zoom meeting. Darya’s customer services was amazing.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

June 28, 2021

The app helps a lot with seamless workflow integration. Once you are done with the initial set-up (e.g. linking your platforms where Snyder's customer service is top notch support), everything is just automated - a true time saver!

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 7, 2021

So far the Synder team has been wonderful. I needed their help with setting up the demo and spoke with two members of the team - Kay and Anna. They both were very patient and helpful. I look forward to exploring how the app can work for our business. We sell on both Amazon and Shopify.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

The App appears to do everything I want it to. Shopify payments & PayPal integration. Hopefully this will minimise my processes now.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2021

I am using this app to sync my Shopify data with QB. It's super easy to use and when I did have a question regarding reconciliation, Lizzie helped me through it with some easy to understand resources. Would recommend to anyone looking to make the Shopify > QB process smooth!

Store

BUCKETS

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

May 13, 2021

This is by far the best sync app I've tried. Super user friendly and the staff is so helpful. I had a problem with tax code while importation and Yar was able to help me in the best way. Thank you so much!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

Customer service is great! I had an issue with a transaction not properly importing and Helen was there to answer and solve my problem! It is super easy to get in contact with customer service.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 24, 2022

Synder has been a complete life saver for our business. In terms of automating the process between Shopify & Quickbooks I couldn't think of a tool which could do a better job. The smart rules option is super handy for country based tax codes and the customer service, in particular Pauline and Helen have been incredibly responsive and helpful. Would highly recommend !

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2021

We love Synder! This is definitely the perfect app if you have a Shopify stores and want to optimize the accounting part of it into Quickbooks online. Saves you a lot of time!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2021

I must thank Lizie and her staff at Synder. There staff straighten out many problems with Quickbooks and with out Synder I do not know what I would have done. I do recommend to use this company. It will save you time and aggravation.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

Synder is a huge time saver ! This is definitely the perfect tool if you run one or several Shopify stores and want to automize the accounting part of it into Quickbooks online. Basically, Synder will be able to do following tasks in bulk : create sales receipts in QBO, sync the Stripe payout and reconciliate both in Quickbooks in one-click. And it totally removes the hassle of accounting for Stripe fees, refunds or other e-commerce accounting specificts...

Using app

10 months

Total reviews

2

Average rating

5.0