All reviews

Rating Breakdown

  • 5
    77% (183 ratings)
  • 4
    5% (11 ratings)
  • 3
    2% (5 ratings)
  • 2
    3% (7 ratings)
  • 1
    13% (31 ratings)
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5 / 5 Share

May 27, 2016

I have used tawk.to for years now on WordPress sites and was glad to see they had an app for Shopify. tawk.to is better than most paid live chat clients I have used. Easy installation and does what it says.

Using app

11 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Dec. 25, 2016

Dec. 20, 2016. WILL HAVE TO UNINSTALL. What's the point in having this app when Users can't type in their message in the message box? Another star knocked off because now you can't even type in your message in the message of the widget. The widget is unscrollable and the message box is hidden by the mobile keypad. I emailed Support and never heard back. UPDATE: Dec. 24, 2016 After I uninstalled this app and set my website to go live, I got a chat message with IP address located in "Latvia", Person from tawk.to wrote "YOU'RE A DOUCHEBAG". If you go to their website, all of their job openings are located in "LATVIA". My review on here was to help you guys make a better Chat widget because everyone is migrating to your competitor TIDIO. But instead I got a harassment message. 3rd UPDATE Dec. 24, 2016: Five minutes I updated my review, I got another chat saying "YOU'RE ACCOUNT HAS BEEN SUSPENDED"....Proof

Using app

8 months

Total reviews

14

Average rating

4.0

5 / 5 Share

May 15, 2016

Probably the best app we have ever had for our website! Awesome effort.

Using app

Over 3 years

Total reviews

12

Average rating

3.5

5 / 5 Share

May 1, 2016

Best things in life are free after all eh. This is a Must have app for every business. Easy to install and it works perfectly. Love it <3

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2016

Fascinado era la solución que estaba buscando para tener contacto con los visitantes de mi tienda, y gratis fabuloso

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2016

Easy, customizable, user friendly, love it, love it, love it!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 5, 2016

This is by far the best chat program on the market. I could never hear the other chat programs when i got a message this one is loud and does it several times like a phone. It has loads of other features that work very well. Great job!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2016

Absolutely awesome. I was told about tawk.to from my brother in law in who has an options research company that absolutely loves it. He said I I had to give it a try on Maniacs. Basically a perfect solution. Easy install, beautiful chat customization, multiple agents with their own custom profiles. You set up schedules for on and off times... everything really. There's even a great app in the iOS store too that has always worked for me. We're about a month into using it, and it's been great. Can't say a bad thing about the app or service. It works beautifully.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2016

Worth every penny, even if they did charge. Easily customizable, easy to use on desk top or mobile. Customers have all been really excited to have a chat option.

Using app

5 days

Total reviews

10

Average rating

4.8

5 / 5 Share

Feb. 18, 2016

very useful app- easy to use many options

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2016

Looking for Chat for your website... stop looking, this is the one you want... we have tried about a half a dozen others... this one beats them all hands down on features, and support... oh and the price, zip, nada, none, free So dont even waste you time on the other chat systems, this one has more features, no limits, more options, more configurations..

Store

Fswerks

Using app

Over 4 years

Total reviews

12

Average rating

2.6

5 / 5 Share

Dec. 22, 2015

Just perfect! You guys provide so much value!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2015

this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 27, 2015

We've tested every chat app available and settled on this one. It's stable, works across all devices, has great non-buggy features that just work and to boot, it's free!!! Can't argue with free.

Using app

2 months

Total reviews

28

Average rating

4.2

5 / 5 Share

Nov. 25, 2015

Best chat app by far, and free... does more than any other chat system we have used... has more features, more custom options, and did I mention free?

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2015

This app is amazing, so easy to use and customize. Well done and thanks to the developers, and thank you for making it completely free.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2015

I installed the app from the app store, just to write a review. I've been using Tawk.to for a while with the manual code in my theme. If you're looking for an excellent way to grab your customer's attention, install Tawk.to. Not only does Tawk.to have a few features that most chatters don't have (like live preview of what the customer is typing and business hours scheduling), they also have great support. Well worth the free pricetag.

Using app

16 days

Total reviews

50

Average rating

4.7