TaxJar Sales Tax Automation
Save Hours on Sales Tax for Your Store
Rating
3.0
feedback
70
chart
#109
All reviews
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March 5, 2020
DO NOT recommend this app. There is absolutely no way to get a hold of customer support and they never get back to emails. PayPal does NOT integrate with this app. Would not recommend to anyone. HUGE waste of money.
Hi there, Thanks so much for taking the time to share your feedback. Though the subscription plan you selected includes email support, we took a look at your ticket and can confirm that a member of our support team responded to your email the same business day. We are ready and willing to provide further help, but we have not yet received a response from you with the detail we need to move forward working on your case. If you could reply to that email with the additional information our team member requested, we're confident we can help resolve all of the questions you have. And, if you are interested in upgrading to a subscription plan that includes immediate phone support, we'd also be happy to share more detail about that plan.
Jan. 11, 2020
Look for a different app! You cant download a report. Dont contact support they are GHOSTS. I cant auto file for some reason...after paying $19 a month for nothing. Will cancel after I get my BOE filed.
Nov. 20, 2019
Great! The AutoFile is great and I never have to even think about talking to government employees anymore!
Glad you love AutoFile!
June 21, 2019
It does the job well. I'd like to see a report showing sales tax collection revenue by day and I'm not using TaxJar for filing, but overall it works well and Customer Service has been excellent. TaxJar's customer service is light years ahead of Avalara's.
June 12, 2019
Awesome! Saves so much time, especially their autopayment feature. Highly recommended app. Regan is super helpful!
April 27, 2019
All of our info just disappeared from the system yesterday. Customer Service has been less than helpful. Not impressed and am looking for a new tax compliance company.
March 29, 2019
At $50/month, it did show me where I have economic nexus. After several months of $50 charges, I find out that they are delaying Auto-file as an option, but offer no concession in the meantime. I feel that the app isn't worth it just for the data, as I was sold on the auto-file option (at additional cost). This data isn't helpful without auto-file, so do your homework before signing up. You'll still need to file manually to take care of your sales tax due. This is potentially hundreds of data entries per state.
Aug. 22, 2018
Best tax software out there! Not sure I could manage sales/use tax without Taxjar - have many states setup to autofile which saves a TON of time. Also, Taxjar provides a great knowledge base which is very useful for researching tax issues. Highly recommended!
May 3, 2018
Taxjar is worth every penny. By helping us put our US taxes on autopilot, we can focus time instead on our business. Autofile is easy to setup, and once you've linked up your Shopify or Amazon channels, it'll automatically start pulling in all the data and calculate how much taxes you owe. It's a no-brainer, and hugely helpful.
May 1, 2018
So nice to have the peace of mind knowing that TaxJar has my sales tax covered across all my sales channels. The customer service is also quick to and very helpful. This saves me dozens of hours each filing period. Money well spent.
April 18, 2018
Amazing service and communication. I am so far using the TaxJar Free Trial and all my questions and doubts have been answered. I am planning on paying a monthly fee for this service. So far, so good... I will recommend it just for the prompt service they have had with me. <3
April 12, 2018
This app has saved us a lot of time and headache. User-Friendly and Reasonably Priced.
April 11, 2018
Been using Taxjar for almost a year now. Best sales tax automation platform we've found
Feb. 5, 2018
Outstanding app. We couldn't run our business without it and the customer service is exceptional. Highly, highly recommended!!
Nov. 17, 2017
TaxJar makes paying sales tax extremely easy and hassle free. The customer service is why I'm taking the time to leave a review. A few months back our State Department of Revenue made an error that resulted in an incorrect payment. I notified TaxJar and they took the time to contact them and solve the problem. I really appreciate TaxJar going above and beyond to help a small business function. I would recommend them to anybody with an ecommerce business!
Nov. 15, 2017
It sure takes a load off of calculating taxes for California. It's a bit pricey for having just one nexus maybe, but a lifesaver in general. Thanks from all of us at https://revivserums.com -- none of us like to do accounting work!