All reviews

Rating Breakdown

  • 5
    79% (507 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (59 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 24, 2017

App very user friendly, easy to use, site professional. Thats about it.Then the problems began: * no show of the first order placed on the 1st June, * tracking number provided NOT valid, *have an upcoming event - will NOT use this company *conclusion - disappointed

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

June 23, 2017

So far my customers have been loving their items. The set up is super easy. I will indeed keep using teeleaunch.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2017

One of the best apps for custom print to order out there.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2017

Easy to use. I havent ordered yet though

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

July 5, 2017

AWFUL CUSTOMER SERVICE!! After countless tries, I am giving up on this company. We had a customer order in March and the printing was wrong. Their customer service said they would correct and resend a new product. After 16 emails, they still have not responded nor sent a replacement to the customer. We would not recommend this platform. There are so many more options out there, don't waste your time! UPDATED rating from 1 to 3 STAR: After leaving the 1 Star review, the owner of the company contacted me and worked with me diligently to make my customer happy. While the damage to our company's credibility with our customer cannot be mended, at least there was a valiant effort made to restore credibility as a business partner. We are uncertain if we'd use this company again as there are many, many more options, but I will say their platform is hands down the best one for uploading and positioning the images. I would recommend ordering a sample before just posting on your site though to ensure the quality is what you want.

Using app

7 months

Total reviews

1

Average rating

3.0

5 / 5 Share

June 13, 2017

Nice app. Easy to use and quick delivery.

Store

Zone33

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2017

Love it. TeeLaunch has given me the chance to have an online business automated...

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2017

.I like rhe program and look forward to using it to grow my business

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2017

This App is great and I've recommended this to all of my commerce training classmates :)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2017

Great app overall. Very easy to create products.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2017

Just started using it but like it so far

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2017

UPDATE... June 7 2017... After I wrote about my REALLY frustrating experience with Teelaunch (see below)... Christopher the owner of the company contacted me via email and spoke with me about my issue with them... he was... quite honestly... greatly concerned with my poor experience and wanted to take the time to reach out to me... He didn't have to step up... but he did and I appreciate that a lot... so... I'm going to try them again. I had originally rated my experience as a single star... I am changing that to 5 out of 5 because he made the effort to connect with me. I have to get into the nuts and bolts of the app and figure it out... but I'm hoping round two goes better! ORIGINAL REVIEW... June 5 2017... This review is strictly about Teelaunch's customer service... I added their app today to my Shopify store... but because I am from Canada their app wouldn't let me add my correct 2 letter province acronym when entering my credit card billing information... they only allow US credit card billing addresses... Dave... the customer service guy I was dealing with was quick to respond but WOW... was NOT helpful WHATSOEVER. Many of his responses were one line at best and contradictory to his other messages... BRUTAL! I have NEVER dealt with a customer service agent who did less and cared less than he did... EVER!!! I solved the problem myself by deleting their app... If I am having this much trouble with customer service... I don't think doing business with them will be any better. Good riddance!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2017

teelaunch is a great app with a great owner and team that really cares about the success of their sellers. :)

Store

Modgrab

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2017

Very easy to use and look forward to more interaction.

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 2, 2017

Love this app and company. Many of our Philly sports tees at phillyfandom.com are produced by teelaunch. No problems thus far.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2017

Great products and great support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2017

Please. Please. Please. Please.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2017

Highly recommend this app!! Super easy to create products for your store!!! Be sure to use high resolution images, don't cheap out on the poor quality images just because they are more affordable.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2017

Easy to use and no error with the app, their customer service is very fast, and helpful, looking forward to getting sell soon! Thank TeeLauch!

Using app

15 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 25, 2017

Very impressive and easy to use. Highly recommended. Is a real asset to my store. www.bestwaygear.com Thank you so much teelaunch.

Using app

11 months

Total reviews

2

Average rating

5.0