teelaunch: Print on Demand
Maximize Sales and Boost your Profits with Print on Demand
Rating
4.2
feedback
643
chart
#218
All reviews
Rating Breakdown
June 24, 2017
App very user friendly, easy to use, site professional. Thats about it.Then the problems began: * no show of the first order placed on the 1st June, * tracking number provided NOT valid, *have an upcoming event - will NOT use this company *conclusion - disappointed
June 23, 2017
So far my customers have been loving their items. The set up is super easy. I will indeed keep using teeleaunch.
July 5, 2017
AWFUL CUSTOMER SERVICE!! After countless tries, I am giving up on this company. We had a customer order in March and the printing was wrong. Their customer service said they would correct and resend a new product. After 16 emails, they still have not responded nor sent a replacement to the customer. We would not recommend this platform. There are so many more options out there, don't waste your time! UPDATED rating from 1 to 3 STAR: After leaving the 1 Star review, the owner of the company contacted me and worked with me diligently to make my customer happy. While the damage to our company's credibility with our customer cannot be mended, at least there was a valiant effort made to restore credibility as a business partner. We are uncertain if we'd use this company again as there are many, many more options, but I will say their platform is hands down the best one for uploading and positioning the images. I would recommend ordering a sample before just posting on your site though to ensure the quality is what you want.
June 13, 2017
Love it. TeeLaunch has given me the chance to have an online business automated...
June 11, 2017
This App is great and I've recommended this to all of my commerce training classmates :)
June 7, 2017
UPDATE... June 7 2017... After I wrote about my REALLY frustrating experience with Teelaunch (see below)... Christopher the owner of the company contacted me via email and spoke with me about my issue with them... he was... quite honestly... greatly concerned with my poor experience and wanted to take the time to reach out to me... He didn't have to step up... but he did and I appreciate that a lot... so... I'm going to try them again. I had originally rated my experience as a single star... I am changing that to 5 out of 5 because he made the effort to connect with me. I have to get into the nuts and bolts of the app and figure it out... but I'm hoping round two goes better! ORIGINAL REVIEW... June 5 2017... This review is strictly about Teelaunch's customer service... I added their app today to my Shopify store... but because I am from Canada their app wouldn't let me add my correct 2 letter province acronym when entering my credit card billing information... they only allow US credit card billing addresses... Dave... the customer service guy I was dealing with was quick to respond but WOW... was NOT helpful WHATSOEVER. Many of his responses were one line at best and contradictory to his other messages... BRUTAL! I have NEVER dealt with a customer service agent who did less and cared less than he did... EVER!!! I solved the problem myself by deleting their app... If I am having this much trouble with customer service... I don't think doing business with them will be any better. Good riddance!
June 3, 2017
teelaunch is a great app with a great owner and team that really cares about the success of their sellers. :)
June 2, 2017
Love this app and company. Many of our Philly sports tees at phillyfandom.com are produced by teelaunch. No problems thus far.
May 29, 2017
Highly recommend this app!! Super easy to create products for your store!!! Be sure to use high resolution images, don't cheap out on the poor quality images just because they are more affordable.
May 29, 2017
Easy to use and no error with the app, their customer service is very fast, and helpful, looking forward to getting sell soon! Thank TeeLauch!
May 25, 2017
Very impressive and easy to use. Highly recommended. Is a real asset to my store. www.bestwaygear.com Thank you so much teelaunch.