All reviews

Rating Breakdown

  • 5
    79% (507 ratings)
  • 4
    6% (40 ratings)
  • 3
    4% (23 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (59 ratings)
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5 / 5 Share

April 13, 2021

Been working with Teelaunch for years - they're always a pleasure to deal with! I highly recommend this company for POD.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate the kind words, it's been great working with you too!

5 / 5 Share

April 13, 2021

This app is so good. Fantasy service and product. Personal agents are so pretty friendly and available. Recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear this, we try very hard to provide a quality service and product.

5 / 5 Share

April 1, 2021

Fantastic app with great products. But more importantly exceptional customer service, thank you Kirsty! - Politicians Are Mugs

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 27, 2021

love this app i love the fact that i can design flags and do not have to buy them in bulk to sell them

Using app

12 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2021

I'm liking this so far- only thing that's "annoying" is changing all my designs to a specific size for upload BUT it is what it is. Looking forward to hearing/watching Chris on POD Ninjas today!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Really great App. Enjoying the extra functionality that it brings to my Shopify store. I look forward to getting to know the app in greater detail

Using app

4 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Jan. 19, 2021

It is ok, not as expected, and difficult to integrate with 2 shopify stores. Also pretty complicated to setup if something needs to be configured on shopify.

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Please reach out to me at [email protected] I would love to see if there is any way to make your experience easier or better with teelaunch.

5 / 5 Share

Jan. 9, 2021

Easy to create and load, love so far! I have added the 32 oz tumbler with multiple colors and it looks great on my website.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We want to thank you for allowing us to be a part of your store and excited to see the products we can create together.

5 / 5 Share

Jan. 7, 2021

I have been using this app for about 5 years and have never had a negative experience. The extremely rare instances when I have needed to open a service ticket, Kristi and the rest of the team have always been professional, timely, and fair. Thanks, Teelaunch, for all your hard work and sense of fair play.

Using app

About 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 6, 2021

Teelaunch is ABSOLUTELY THE BEST U.S. based Print on demand company! I've been using them for years. Their customer service is amazing. They get back to you the same day (during business hours), and often right away. Their products are excellent quality. I personally like their District T-Shirts because they are soft and comfortable 4.3oz cotton, which is slightly lighter than the standard 5 oz cotton shirt (which the also have). Teelaunch also has glass cutting board and printed-tile jewelry boxes. They stay on top of their subcontractors and send emails to us artists to let us know if they expect any production or shipping delays. True, Teelaunch may not have the largest collection of products, but they have all the basic items like apparel and drink ware. Their production creation tool integrates very well with Shopify. Yes, you need to have your graphics in specific sizes, rather than one-size-fits all, but I personally like that type of control. INSTALL AND USE TEELAUNCH! They are definitely worth it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2020

After using many POD companies, I have to say Teelaunch is the best offering consistently high quality printing and products. Most orders ship out quickly, every so often a random order takes a lengthy amount of time to ship, but generally they are speedy, and I have been pleased overall. Their customer support is awesome! Hands down the best of all POD companies. They usually reply same day within minutes or hours. They are helpful and knowledgeable and are always quick to be accountable and resolve any issue. My only complaint about Teelaunch is they do not have enough products. I have to use other POD companies to have a well rounded line of products. If Teelaunch carried them all I wouldn't mess with the other POD companies and their inconsistent print quality and subpar customer service. Items I would like to see from Teelaunch in the future, wrap around print mugs, puzzles, full print cosmetic bags, and more clothing options

Using app

9 months

Total reviews

2

Average rating

3.0

4 / 5 Share

Nov. 28, 2020

I love how easy it is to do the mugs. But, the 888px x 888px frustrates me. I don't have space to include the brand logo.

Using app

Over 1 year

Total reviews

2

Average rating

2.5

5 / 5 Share

Nov. 14, 2020

This is an excellent, easy to use well supported app. I try to sell as many products as I can with Teelaunch. They also have great branding add-ons, packing slips, etc that are excellent for bringing repeat business. The owner Chris is a great guy and they have an active community on Facebook. Highly recommend!!!

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 31, 2020

It is alright, everything is so good, and it would be perfect if the shipping costs were a tad lower.

Using app

3 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 28, 2020

I have used teelaunch for a while now and it is the easiest Print On Demand app I have used to make my store. My designs never look bad because of how organized and strict the creating process is, the app is easy to navigate and organize products on store, and customer service replies very very quickly. 5/5 easy decision.

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 28, 2020

After 17 days still processing, 5 times contact with customer service and still production. TOO LATE for 1 Black MUG

Using app

Almost 4 years

Total reviews

3

Average rating

2.3

1 / 5 Share

Oct. 26, 2020

teelaunch ERROR: Please browse for a file before clicking the upload button. OK teelaunch ERROR: Please browse for a file before clicking the upload button. OK teelaunch ERROR: Please browse for a file before clicking the upload button. OK

Using app

Over 1 year

Total reviews

3

Average rating

1.0

Developer Reply

I'm very sorry for the trouble you're having, can you please email me at [email protected] (Hi, I'm Christopher the founder) and I can help troubleshoot your issue.

1 / 5 Share

Oct. 14, 2020

Horrible and slow customer service, all orders during covid19 took over 3 weeks, and sometimes it took 3 days to get a response on the status of an order. We tried asking for an expedited production for a planned photoshoot and they weren't helpful at all

Store

FemTops

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

I'm incredibly sorry for your issues, unfortunately because of COVID, Canvas Brand Tank Tops are in short supply and we tried out best to find the garment you ordered but unfortunately we were unable to, resulting in our delayed response. We have never experienced such an outage of garments and are working on a much more robust system to notify customers. Again very sorry.

4 / 5 Share

Nov. 1, 2020

UPDATED REVIEW: Teelaunch did everything to make this right. I was, and my customer, was very satisfied with the result (though it did take a while and some pestering to get the order out.) A second purchase order came in and processed – this new customer left this review: "I am so happy with my purchase! It came out better than I expected and I will definitely be purchasing more in the near future!" OLD REVIEW: The first order placed and it got messed up! Sent the customer 1 out of 2 that were ordered. How does this happen? I am mortified and so disappointed because the product I know is going to be very profitable for me going into Q4. I know they will "make it right" but I don't want this to happen at all. Really nervous and wondering if I should take the product down from my store.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 11, 2020

Getting the width to fill out the specs is a little tricky, but the app works fine, I had no problem using it with Shopify.

Using app

About 1 month

Total reviews

1

Average rating

5.0