All reviews

Rating Breakdown

  • 5
    75% (80 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    3% (3 ratings)
  • 1
    17% (18 ratings)

Reviews with Text

  • 99% (105)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2018

Truly love this app! Been with them for a year and it keeps getting better and better. Their products are always the cheapest and so far they have always been great quality. Their customer service is phenomenal.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

TexasGalCorner Hi y'all, This was my 2nd Christmas season with Teelaunch and I have to say y'all did a FANTASTIC job. I did not have any delays or late orders or any other issues so far. Kudos to all of you Great performance Thank you and Merry Christmas Marion

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 7, 2018

Worst application for international shipping. I had to refund a lot of orders, because their tracking for the international orders does not work. If you are selling worldwide, I would not suggest Teelaunch as your POD partner.

Using app

About 3 years

Total reviews

6

Average rating

3.0

5 / 5 Share

Dec. 1, 2018

The hiccups with the database has been a hassle. But, other than that, you guys are always on point. Love you guys.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2018

I use this all the time for promo t-shirts for my hair care company - https://www.bigkizzyhair.com I LOVE IT! Great quality and even better prices.

Using app

About 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 16, 2018

I used this app to help make shirts for my store. The app is really easy to use, the product adds to the store with ease, and the prices are quite low for the quality of product you recieve. I've tried a few other POD services, and I always end up stocking my shop with Teelaunch products more so than any other supplier. It would be great if there was a simple way to add varients to a product already in my shop, or easily make edits to the graphics once in the shop, but being able to load a graphic to many types of tops all at once is amazing. Highly recomment

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2018

Excellent customer service thanks, Christoper! Looking forward to new features and products. Give them a try!

Using app

7 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 22, 2018

BE SURE TO REVIEW PERMISSIONS BEFORE INSTALLING Turnaround times are 5-7 business days *from the time they enter production* which is much longer than average for same product types. All orders are also placed on mandatory 24 hour hold before being processed, adding further delay. TeeLaunch is requesting an extremely high level of access & authority which is completely unnecessary and unrelated to their stated function. This includes access to ALL customer data whether related to TeeLaunch orders or not, control over all pages, the ability to create redirects and modify shop coding. Support's first step was to demand even further control. I placed three initial orders. The orders were pushed to TeeLaunch and appeared under the orders tab in the app. However, shortly thereafter I received a message insisting that the shop's master fulfillment setting be changed to "Automatic" or the orders would not be processed. Three days after the initial order was placed it still had not progressed from pending to production. As confirmed with Shopify support, this is not only unnecessary but highly unadvisable. TeeLaunch's API already had authority well beyond what was needed to create products, receive, process and fulfill orders. Further, the only legitimate difference between "Manual" and "Automatic" master fulfillment settings is whether the shop owner/staff need to click 'Request Fullfillment" prior to the order being pushed to the app. Pressed on the issue, TeeLaunch support staunchly stood by the requirement and refused to fill the orders until it was done. When the extent of the permissions granted to the app were reviewed, I confronted support about the extremely suspicious degree of access & authority and asked their reasoning. I received a one sentence response: "I can delete the app." Strongly advise any shop against installing this app until is reviewed further by Shopify and requested permissions are curtailed to necessary and applicable functionality.

Using app

4 days

Total reviews

4

Average rating

2.0

5 / 5 Share

Sept. 6, 2018

Best Fulfillment App ever Friendly support, Best Qualify, Quick Shipping Thanks Teelaunch very much

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

Perfect service! Prices are cheaper than competitors, at least for our products, and their customer service is always just a quick email away. They handle issues promptly and professionally. Sometimes they even took the hit when it wasn't their fault. I am very impressed with them and would recommend them to anyone starting a drop shipping business. -H

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2018

I've worked with teelauch for about a month. I had no issues. Creating products is pretty easy and their POD (Print on Demand) screening process is excellent. I'm very happy with the quality of their work. The quality of the products used and screen printing performed are top notch.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2018

Great products and customer service. I love to work with them.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2018

Excellent App and Service from Teelaunch. Awesome Prices! Great printing and product quality. Looking forward to doing much more continual business with them. Thanks Team!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2018

I have been working with the Teelaunch team since Oct 2017 and I think I am qualified to give this 5 star review after that amount of time. We started with mugs and then did some apparel and bags. Everything has been great. The customer service has been excellent. Any issues have been quickly solved and to a higher standard than expected. My only complaint would be the expensive shipping to Australia on a lot of items killing the profit margins because we currently don't have a great exchange rate. So I would like to add more products but can't right now. That's not really their fault, it is what it is. I have dabbled with other suppliers and while you might save a dollar or two somewhere else, it's not worth the headaches if you have a problem. Highly recommend the teelaunch app and team.

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 21, 2018

The customer service for Teelaunch is terrible. Especially if you get Dave. This app is clunky compared to others such as printful.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 9, 2018

Excellent app, quick interface would highly recommend.

Using app

2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

June 1, 2018

You'll be in for a shock if you encounter Dave. Unprofessional, rude and either does not know how to solve issues or refuses to. Trying to order samples for a store, paid in full upfront per their instructions, now they are refusing to i) fulfil the order ii) refund the 50% (for sample) unless they see screenshots because it does not show in their system. So sent screenshots, even then they claim they now need access to my store to verify the order, because apparently i) their app, ii) their PayPal, iii) our PayPal screenshot iv) the orders screenshot per their request are insufficient. What a waste of time. Refuse to resolve issues. Obviously not vetted by Shopify. Highly unprofessional, thieves. Absolutely disgusting.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 29, 2018

New Wine Tumblers are amazing!!!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2018

Easy to install have not yet used... so we will see

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 28, 2018

I was having some issues loading an image and reached out to customer service.,,,I was extremely frustrated. I was contacted by the CEO directly and got my issue resolved pronto. Response time was fast and the info was spot on. He was very understanding and most of all very helpful. They believe in customer service and backed it up 100%. I highly recommend.

Using app

9 days

Total reviews

2

Average rating

3.5