teelaunch: Print on Demand

Aug. 22, 2016

Great products and tells me the shipping costs!

Aug. 13, 2016

This is must in every shopify store I just hope thet will add more colors to the shirts and hopefuly more prodcuts (will be nice also ship to outside the USA)

June 6, 2016

Great App! Very user friendly and has many variety of products to promote!

June 1, 2016

Great company, fantastic integration!

May 28, 2016

Nothing but good things to say about you guys and your commitment to service.

May 25, 2016

quality of shirts isn't the best but good enough and you cant beat the price. they leave enough room for you to actually make a profit. they're customer service is also very good.

Feb. 16, 2016

Teelaunch has been a valuable partner in my business for several years. Print quality is excellent for DTG printing and the quality District Made shirts are loved by my customers for their softness and fit. Mugs and phone cases are relatively new to the app and the print quality is superb! Looking forward to the new products they will be adding to the app. Using the app is easy and takes the worry out of fulfilling orders. The majority of my orders are filled quickly, typically within 3-5 business days and sometimes quicker. Add a few days during the busy holiday season. Customer service is very responsive and provide personal care. Misprints happen once in a while, as they do with any fulfillment company I've worked with, but Teelaunch is always quick to provide a replacement and fix the issue. Nobody can beat their prices allowing me to provide quality products at a fair price to my customers. I feel valued as a Teelaunch client. It's evident by their responsiveness to my needs that my business is important to them!

Feb. 16, 2016

I've been using Teelaunch for a few years now. I've seen them grow their company/service, so here's a review from a customer who has been with them awhile: Customer Service: I can say that although occasionally there are some hiccups, I've never had a problem that couldn't be solved. Their customer support is amazingly responsive, and any issue I've ever had has been resolved. They've actually gone way out of their way to help me with several things. Print Quality: I've seen a lot of other DTG printing (I actually used to work for a company prepping files for DTG) and Teelaunch's print quality is absolutely some of the best. The colors are bright (for DTG) and the level of small details that can be seen is above average. Of course, occasionally, I've run into a misprint (fuzzy edges, crooked design, low ink, etc). But, it doesn't happen very often and they've fixed the problem every time. Pricing/Shirt Quality: As far as I know, no one has pricing that's comparable to what Teelaunch offers. The tees they print on feel very high end. They're all made with ringspun cotton, have a fashion fit, and aren't the basic "value" styles that you usually get for such a low price. Honestly, the price and quality of the brand of t-shirts they use is probably the best selling point. Turnaround Time: I'd say 99% of the time, my orders have been shipped out within 5 business days (which is fantastic). Sometimes the turnaround time is only a day or two. The average time I've experienced is probably 3 business days, when everything is running smoothly. Obviously, it takes longer during the holidays, though. All around, I'm a happy Teelaunch customer. :)

Oct. 9, 2015

Positives: 1) Really really good app! Fantastic process of setup, although you can't easily set every combination. 2) Product came quickly 3) They list the value of multiple tshirts as $10 (total) so that customs doesn't bother charging Canadian customers for importing - nice. Potentially illegal though. Negatives: 1) Not great email customer service. I think they're still ramping this team up. That said, when I asked for a phone call with a manager, it got a response within a couple of hours. Not a deal breaker. 2) They basically have two tshirt types that are exactly the same but different labels on them. They were really helpful in explaining that I didn't need to pay more for the more expensive tshirt. But I ended up deciding to do so for the perceived value of the product I'd be shipping. Only thing was, they didn't HAVE the expensive one in stock, so rather than contact me and ask what I wanted, they just opted to send MY product out to MY customer on the cheaper shirt.... and charged me the extra buck for the more expensive tshirt. I didn't like them making decisions about my brand that way. To their credit, they immedaitely refunded me 100% when I complained and they said it would never happen again. Not a deal breaker. 3) Their system is really picky about the size of the image. I can understand why it shouldn't be too small, but how can it be too large? Not a deal breaker. 4) Their printing process leaves a smell on the shirts that resembles vinegar. It dissipates after a wash or two, but it's pretty strong coming out of the package. When we ordered a test run of a half-dozen shirts the team in the office complained until we sealed them back up. Not a deal breaker. 4) Their printing process involves making subtle changes to the image to optimize how it looks on a tshirt. In my case, it printed a white background behind the colour ink to make it pop. That might work for other images, but our product is faux-vintage. There are "holes" in the images to represent where the shirt is worn. Without the holes, the product doesn't look right. Ultimately it was this product incompatibility that caused us to switch to Printful. If it hadn't been the case, I probably would have continued to work with them... and I might work with them on other products. I will update this review as I try that.

Sept. 7, 2015

Very disappointing service and very little support. We responded to the email introducing Teelaunch and stated we would like to use it and didn't hear from anyone for nearly a month...and they are the ones who wrote to us first! We had to follow up our own request to hear from someone. Once we got the app installed and prepared to post products, we realized there is no product information other than color. We both wrote and called trying to find out about fit and fabric weight/materials, and have hear from no one for almost two weeks now.

Aug. 18, 2015

AMAZING! 10 times better than any other t-shirt fulfilment app and cheaper pricing. Also the print quality is better than any other company I have used. Why is it better? Previously I used "theprintful" and "print aura", with both of those you had to upload twice / once adding products to your website and again uploading the designs to the fulfillmet site. You had to do this for every single product. It took forever. I also checked print samples from them and they weren't great. Also they rip you off on pricing! $13 base cost + $5 shipping, $18! And that's the cheapest item. Crazy. With Teelaunch you just upload your design for the products you want and process it. That's it. And the base cost for a mens shirt is $8.50 + $4 shipping, $12.50 total. Waay better. I now make $18 profit per item compared to $12. This beats everyone by far. Highly recommend