All reviews

Rating Breakdown

  • 5
    87% (160 ratings)
  • 4
    7% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 100% (184)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 29, 2016

We're using this in tandem with Bold's 'Upsell' and they are certainly doing the job they are designed for, i.e. increasing sales and encouraging our customers to convert. So both thumbs up for 'The Motivator'; it motivates. Recommended!

Using app

6 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 8, 2015

Great little app that has boosted our Black Friday, Cyber Monday sales. Will continue to use it throughout the year. David Schliep Horizon Battery

Using app

10 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 1, 2015

If I could give this app zero stars I would. We wanted to run a promotion that would give specific free gifts to customers when they reached various thresholds of cart value. Pretty simple use case. The app only actually added the free gifts to the cart accurately 1/4 of the time. 75% error rate is an absurd and outrageous failure from an application that is built for this specific use case. I don't know what the cause of the error is, I suspect that it has something to do with Bold's app/connection to Shopify being slow, but regardless it's unacceptable. This app creates an insane amount of operational headaches that we are now having to spend all day dealing with. Don't sell an app if it can't do what it is advertised to do. It's unrealistic to expect a customer to wait 5-10 seconds between getting to the cart page and clicking checkout. This is not the first problem we've had with Bold Apps. If you are a store of any scale I would strongly, strongly suggest staying away from this application. It's completely incompetent.

Using app

7 months

Total reviews

16

Average rating

4.8

1 / 5 Share

Nov. 26, 2015

We geared our entire holiday sales around this app + 2 others from BOLD & all 3 failed us miserably. Free products would be added to the cart about 50% of the time. NOW after I've turned off the "goals" they're still rolling in with customers who have doubled up on discounts... yesterday's & today's discounts together. Literally costing us thousands of dollars this holiday! Just based on our experience needing it to work properly for ONE DAY, I would avoid at all costs! (Especially if you run a very big online shop & have a lot to lose if it doesn't work properly!) We are not looking forward to the headache this app has created for us today.

Using app

21 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 11, 2015

Great app with really good customer service. The app, especially the Premium version, is fantastic and very easy to configure. Customer service from the app creators is top notch and addressed our concerns very quickly.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2015

Great customer service - as expected from the Bold Commerce team. You guys rock.

Using app

7 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 26, 2015

Works well and great customer service.

Using app

2 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 26, 2015

We have been using this at IndieVinylDen.com for a few weeks and so far we are more than pleases! We would recommend to anyone want to motivate your customers to buy more.

Using app

6 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 21, 2015

Brilliant App, installed seamlessly and quickly. I would say however it would be good to point our to users that are just going to have cart based goals such as free shipping threshold only, that they do not have to adjust their Liquid template (this only needs to be done if you offer free products when a customers order reaches a certain value) as I almost hesitated in completing the installation when It looked like it would require a little more work to get it working! Brilliant app though, works a charm and we have already seen results from it.

Using app

6 days

Total reviews

8

Average rating

5.0

3 / 5 Share

Oct. 14, 2015

Love the idea of this app! The install was easy and setup was easy. Unfortunately we're not able to use it because there isn't enough flexibility to exclude/include certain products, collections, etc. from the set goals. See, we have wholesale customers and retail. We also have 1 particular product that is extremely heavy and needs to be excluded from free shipping. I use several of Bold's products and really love most of everything they do. I'm sure they'll add the flexibility I need in the future. - I hope it's soon!

Using app

5 days

Total reviews

5

Average rating

4.4

4 / 5 Share

Sept. 28, 2015

It's a great app that is very simple to utilize. I had them install it as I'm not good with code and they did it in a less than a day. I also needed something tweaked and they did that for me promptly as well. Customer service is great and would highly recommend. Why 4 stars ?... that's only because I think it could use a few more options, perhaps font styles, background designs and optional placement areas on the website. As it stands now you need to know coding to fancy things up. Other than that it's certainly worth getting in my opinion.

Using app

7 days

Total reviews

8

Average rating

3.4

5 / 5 Share

July 31, 2015

Just installed the Motivator. This is my second bold app... based on the wonderful customer service and the powerful features, I am planning on buying 2 more! I feel comfortable using apps from a company who has released so many. The apps work really well together to help you segment your customers and provide motivation to purchase. I will continue to troll their offering looking for more bold apps!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2015

Super easy to deploy and style, elegant front-end!

Store

Nyrb

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2015

can't go wrong with the price, it's extremely powerful and the UI is great, the look is great, what it does easily pays for itself set your promotions up and watch the cart size increase

Using app

4 months

Total reviews

30

Average rating

5.0

5 / 5 Share

July 8, 2015

We notice our sales have increase the very first day we added this app. Multiple item orders are now 70% of our daily sales. Before it was around 30%. I am positive (The Motivator App) had a lot to do with that. We set the FREE shipping point at $60 and it's definitely working. Great App. Thanks for the amazing service. -Eric- Stickerbrand.com

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 2, 2015

this app is working as described and was really simple to start. As always the customer support over at Bold has been great. Good app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2015

Very easy install and customization. Looks great, and a great way of presenting shipping prices in a new and motivating way. Great and fast support. Highly recommend.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2015

The App is straight forward and so easy to setup and use. Support from the team is prompt and professional! Recommended!

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 22, 2015

Superb App! It does exactly what it promises to do, is straightforward to set up AND the support is superbly responsive and helpful.

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 9, 2015

We love The Motivator. It delivers! It was super fast and easy to set up and start receiving the benefits to order conversion rates immediately.

Store

ban.do

Using app

12 months

Total reviews

7

Average rating

5.0