Theme Updater & Backups | OOTS for Shopify

Theme Updater & Backups | OOTS

Shopify premium theme updates and online store data backups

Rating

4.2

feedback

258

Reviews

chart

#1,851

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    14%
  • Less than a year
    30%
  • More than a year
    49%

Reviews Summary

The reviews for the Theme Updater & Backups app are overwhelmingly positive, with users praising the app for its ease of use, time-saving features, and responsive customer support. Many users appreciate how the app seamlessly updates themes without losing customizations, making the process efficient and hassle-free. The support team, particularly mentioned individuals like Euwi and Corey, is commended for their quick responses and helpful assistance in resolving issues. However, there are a few negative reviews highlighting concerns about the app not transferring all customizations, requiring manual configuration, and lacking transparency in theme updates. Some users also expressed frustration with specific issues that needed additional developer intervention.

Highlights

Efficient theme updates without losing customizations
Responsive and helpful customer support
Concerns about incomplete customization transfers
Lack of transparency in theme updates
Need for additional developer intervention for specific issues

Rating Breakdown

  • 5
    57% (148 ratings)
  • 4
    8% (20 ratings)
  • 3
    3% (7 ratings)
  • 2
    5% (13 ratings)
  • 1
    27% (70 ratings)

Reviews with Text

  • 95% (245)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2025

Amazing company! They gave product support on Christmas Eve! I am blown away by how professional and responsive they are. I have been using their Turbo theme for many years and have just added this updater app but it is great just like their themes. Highly recommended!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

It is working great until now. I have been using around a year.

Store

Cornier

Using app

7 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi Cornier team! Thank you very much for your review! We are glad to hear that Theme Updater is part of your Dawn theme's update process, and that you have successfully been using Theme Updater to keep your store up to date for a year! All the best, Out of the Sandbox

5 / 5 Share

Dec. 11, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi BudMates.no team! Thank you very much for your review! All the best, Out of the Sandbox

4 / 5 Share

Nov. 19, 2025

This app works well and has been able to copy most of our customizations to the new theme after an update. However, we've found that not all customizations are able to be copied, so we still have to have a developer help with theme updates, in order to keep all our customizations.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi Planted Technology team! Thank you very much for your review! All the best, Out of the Sandbox

1 / 5 Share

Nov. 8, 2025

trash app with minimal to no options. These sections should be standard if anything. Out of the Sandbox is pure outdated garbage

Store

RETTRO

Using app

6 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi RETTRO team! Shopify's move to Online Store 2.0 does add a few additional steps to the process in the initial update to 2.0, but the good news is that this is a 1-time update, and allows you to start fresh. This means you can do away with all the old code in your theme from old apps and customizations that can be slowing down your theme, and gives you the chance to move to Online Store 2.0 and take advantage of all the great features that have been introduced to your theme! We appreciate that this can be a complicated process, and that is why our support team is here to help. Third party customizations that are added to the theme's code are always tricky to navigate, and I am glad that we were able to provide with you the correct information to help you update to the new theme version! All the best, Out of the Sandbox

All reviews

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