
Theme Updater & Backups | OOTS
Shopify premium theme updates and online store data backups
Rating
4.1
feedback
263
chart
#764
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Theme Updater app are mostly positive, highlighting the exceptional customer support provided by the team. Users appreciate the responsiveness and dedication of the support staff, especially in resolving issues with theme updates and customizations. The app is praised for its ease of use in updating themes and the added value it brings to maintaining Shopify stores. However, there are some negative reviews mentioning issues with theme updates not carrying over customizations smoothly and difficulties in canceling the app subscription.
Highlights
Rating Breakdown
All reviews
May 13, 2025
I had a great experience working with the Out of the Sandbox team. They were incredibly helpful and responsive throughout the entire process—from guiding me on how to purchase and register the Flex theme, to answering all my questions with patience and clarity. Their support team made everything easy to understand, and I truly appreciated how smooth and straightforward the experience was. I’m very happy with the service I received and would gladly recommend Out of the Sandbox to anyone looking for high-quality themes and excellent customer support. Thank you for the great service!
May 10, 2025
The support from Corey in helping me with my theme updating process has been superb. Very helpful and great communication.
May 2, 2025
April 24, 2025
I find this app helpful, especially because when things don't go as smoothly as I'd expect, the OOTS support team give excellent help with solving any problems. Thank you to the support team!
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