Theme Updater & Backups | OOTS
Effortlessly update themes, add new sections, and backup data
Rating
4.1
feedback
264
chart
#1,849
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
4%
-
Less than a month
13%
-
Less than a year
30%
-
More than a year
49%
Reviews Summary
The reviews for the Theme Updater & Backups app are mostly positive, with users praising its ease of use, time-saving capabilities, and the ability to transfer customizations to new themes. The app is particularly helpful for those using Out of the Sandbox themes, with many users appreciating the seamless updates and additional sections it provides. The customer support is highlighted as responsive and professional, with users mentioning specific team members who provided excellent assistance. However, there are some negative reviews mentioning issues with theme updates not transferring all customizations and difficulties with customer service.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
Support responds promptly and helps as best as they can even if sometimes beyond scope. Very happy.
Feb. 10, 2026
I uninstalled, because I don't have enough customers to justify paying this price a month. You might want to do a tier for this pricing on shopify stores that are not bring the customers in right away.
Feb. 3, 2026
Total disaster. I even purchased the "Theme Updater & Backups" app to update to the latest version (v9.5.1), but the core issues remain. The most game-breaking bug is the inventory logic. When a customer tries to add more items than what's in stock, the entire site simply FREEZES instead of showing a proper message or limiting the quantity. This is a basic e-commerce function that even a free theme handles easily. I tested this on a fresh, unedited template, and it still fails. This proves it's not a customization error; it's a fundamental flaw in the theme's core code. My homepage and collection pages are a mess, and I am losing sales because of these technical glitches. Do not waste your money on this theme if you need a professional, functional store.
Hi SaltTree team! Sorry to hear that you are having trouble with your Shopify theme! I can see in the ticket you opened with our Support team, that we have been in contact with you numerous times, and there are two agents who are currently working to assist you by troubleshooting your concerns. The best way for us to support you is through the ticket, and there has been less than 1 hour between replies. It looks like our latest reply was sent to you yesterday, and we look forward to hearing back from you so we can work with you on this issue. All the best, Out of the Sandbox
Jan. 11, 2026
With all our code this would be super time consuming. This app is works perfect. A solid team behind it.
Dec. 24, 2025
Amazing company! They gave product support on Christmas Eve! I am blown away by how professional and responsive they are. I have been using their Turbo theme for many years and have just added this updater app but it is great just like their themes. Highly recommended!
Hi Biographie team! Thank you very much for your review! We are always available to jump in and help, and are glad to hear that Theme Updater is part of your Turbo theme's update process. All the best, Out of the Sandbox
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