Theme Updater & Backups | OOTS for Shopify

Theme Updater & Backups | OOTS

Shopify premium theme updates and online store data backups

Rating

4.1

feedback

263

Reviews

chart

#764

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    4%
  • Less than a month
    20%
  • Less than a year
    44%
  • More than a year
    50%

Reviews Summary

The reviews for the Theme Updater app are mostly positive, highlighting the exceptional customer support provided by the team. Users appreciate the responsiveness and dedication of the support staff, especially in resolving issues with theme updates and customizations. The app is praised for its ease of use in updating themes and the added value it brings to maintaining Shopify stores. However, there are some negative reviews mentioning issues with theme updates not carrying over customizations smoothly and difficulties in canceling the app subscription.

Highlights

Exceptional customer support and responsiveness
Ease of theme updates and maintenance
Issues with theme customizations not transferring smoothly
Difficulty in canceling app subscription
Value added to maintaining Shopify stores

Rating Breakdown

  • 5
    69% (181 ratings)
  • 4
    9% (24 ratings)
  • 3
    4% (10 ratings)
  • 2
    7% (18 ratings)
  • 1
    38% (99 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2025

The AI-assisted theme update captures all my small manual theme edits.

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

May 13, 2025

I had a great experience working with the Out of the Sandbox team. They were incredibly helpful and responsive throughout the entire process—from guiding me on how to purchase and register the Flex theme, to answering all my questions with patience and clarity. Their support team made everything easy to understand, and I truly appreciated how smooth and straightforward the experience was. I’m very happy with the service I received and would gladly recommend Out of the Sandbox to anyone looking for high-quality themes and excellent customer support. Thank you for the great service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2025

The support from Corey in helping me with my theme updating process has been superb. Very helpful and great communication.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

I find this app helpful, especially because when things don't go as smoothly as I'd expect, the OOTS support team give excellent help with solving any problems. Thank you to the support team!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more