All reviews

Rating Breakdown

  • 5
    57% (146 ratings)
  • 4
    8% (20 ratings)
  • 3
    3% (7 ratings)
  • 2
    5% (13 ratings)
  • 1
    27% (70 ratings)

Reviews with Text

  • 95% (243)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi BudMates.no team! Thank you very much for your review! All the best, Out of the Sandbox

4 / 5 Share

Nov. 19, 2025

This app works well and has been able to copy most of our customizations to the new theme after an update. However, we've found that not all customizations are able to be copied, so we still have to have a developer help with theme updates, in order to keep all our customizations.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi Planted Technology team! Thank you very much for your review! All the best, Out of the Sandbox

1 / 5 Share

Nov. 8, 2025

trash app with minimal to no options. These sections should be standard if anything. Out of the Sandbox is pure outdated garbage

Store

RETTRO

Using app

6 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi RETTRO team! Shopify's move to Online Store 2.0 does add a few additional steps to the process in the initial update to 2.0, but the good news is that this is a 1-time update, and allows you to start fresh. This means you can do away with all the old code in your theme from old apps and customizations that can be slowing down your theme, and gives you the chance to move to Online Store 2.0 and take advantage of all the great features that have been introduced to your theme! We appreciate that this can be a complicated process, and that is why our support team is here to help. Third party customizations that are added to the theme's code are always tricky to navigate, and I am glad that we were able to provide with you the correct information to help you update to the new theme version! All the best, Out of the Sandbox

5 / 5 Share

Oct. 28, 2025

J’utilise Theme Updater & Backups depuis plusieurs mois et j’en suis très satisfait. La mise à jour du thème se fait en quelques clics sans perdre mes personnalisations, ce qui me fait gagner énormément de temps. Les sauvegardes automatiques sont un vrai plus pour travailler en toute sécurité. Le support est réactif et professionnel. Je recommande cette application à tous ceux qui utilisent un thème premium Shopify !

Using app

12 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi EasyGusto.fr team! Thank you very much for your review! All the best, Out of the Sandbox

5 / 5 Share

Sept. 23, 2025

Store

VÖRĐR

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Outstanding customer service! Thank you!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Riley's 66 LLC team! Thank you very much for your review - we always strive to have the best support experience! All the best, Out of the Sandbox

5 / 5 Share

Sept. 9, 2025

Quite handy for updateing.

Using app

About 6 hours

Total reviews

5

Average rating

4.4

Developer Reply

Hi eHobbyAsia team! Thank you for your review, and we are so happy to hear that Theme Updater is part of your Superstore theme's update process. All the best, Out of the Sandbox

4 / 5 Share

Sept. 8, 2025

We have an old Parallax theme which has limited functionality, so we got the app to add the FAQs to our product pages. I was able to add it to the product pages and it works if you want to add generic FAQs to the pages. However, to get product specific FAQs on each product page you need to add individual metafields for the sub-titles, then each question & each answer. We have close to 100 products so that means hundreds of metafields. Would great to see this feature added.

Using app

About 7 years

Total reviews

2

Average rating

3.5

Developer Reply

Hi Canine Spirit Australia team! Thanks for the review and feedback on our Theme Sections - we are always looking for ways to improve our Theme Updater app, and this is a valuable insight! All the best, Out of the Sandbox

5 / 5 Share

Aug. 30, 2025

We have added the scrolling images and collection list sections from Theme Updater & Backups to our website. They definitely enhance the appearance of our website. We had some minor technical glitches with scrolling images not displaying correctly with our theme that tech support was able to resolve.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Windfall Jewelry team! Thank you for your review of our Theme Updater app and Theme Sections! All the best, Out of the Sandbox

5 / 5 Share

Aug. 28, 2025

Great interface and great support. You'll never hesitate again to go through theme updates (Expanse from Archetype Themes in my case).

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi La Compagnie des Cartes team! We are glad to hear that our support team and Theme Updater is part of your Expanse theme's update process - thank you very much for the review! All the best, Out of the Sandbox

5 / 5 Share

Aug. 13, 2025

great!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Blancos Rebeca team! Thank you so much for your review of Theme Updater! All the best, Out of the Sandbox

5 / 5 Share

Aug. 12, 2025

The updater works very well as I have used it for three updates with no issues. I would appreciate more details in the release notes.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi JK Taylor US team! We are glad to hear that Theme Updater has been such an important part of your store's update process! And thank you for the feedback on the release notes - we are always open to hear how we could improve our app and our documentation. All the best, Out of the Sandbox

5 / 5 Share

Aug. 5, 2025

Super easy to use and support is extremely proactive and quick. Euwi is extremely helpful

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Moke Apparel team! Thanks for such a wonderful review of our Theme Updater and our support team! All the best, Out of the Sandbox

5 / 5 Share

July 10, 2025

Works just fine and had no issues. Thank you

Using app

About 6 years

Total reviews

14

Average rating

5.0

Developer Reply

Hi Carathea team! Thanks for your review - glad to hear that Theme Updater is a good fit for your store! All the best, Out of the Sandbox

5 / 5 Share

June 30, 2025

Works great! OOTS is a first-rate theme company. Well done!

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi The Private Gym team! Thank you for your review - we are so glad to hear that you are enjoying your theme and Theme Updater! All the best, Out of the Sandbox

4 / 5 Share

June 26, 2025

Theme updater is easy to use as it carries over all your custom codes to the new theme at the press of a button. I do end up with coding 'conflicts' arising each time, but you just have to look at the code and make your own judgment on which code to accept. I either kept it to the same code or selected the one for the new theme. I don't trust the Ai version. When updating it will give you a new draft copy of the theme so you don't mess up your Live one. You can always view and check the draft copy to make sure all your customisations are still in place and that everything looks ok before publishing and making it Live.

Using app

Over 4 years

Total reviews

10

Average rating

4.9

Developer Reply

Hi Epically Beautiful team! Thank you for your review, and we are glad to hear that you are finding such value from using Theme Updater to update your theme. If you have any insight or feedback into what would make the app 5-star worthy, we want to hear it! Feel free to reach out to our support team with any feedback and questions, anytime. All the best, Out of the Sandbox

5 / 5 Share

June 18, 2025

Out of the Sandbox has been my trusted theme partner for years. The theme’s update package makes upgrading my website easy and consistent. Additionally, Out of the Sandbox's responsive technical support consistently resolves any issues promptly. It’s an outstanding theme with reliable, top-notch support. Thank you so much!

Using app

About 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi AME Jewellery team! We are so happy to hear that you have gotten such great value from your theme, and from our Theme Updater app!.Thank you for such a wonderful review! All the best, Out of the Sandbox

5 / 5 Share

June 15, 2025

great App, great support. Thanks a lot.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi 5 Senses Coffee team! Thank you for your wonderful review! We are glad to hear that you are enjoying Theme Updater and that our Support team was able to give you the assistance you were looking for! All the best, Out of the Sandbox

5 / 5 Share

May 28, 2025

seems like all updates were transferred into new version.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Above The Crowd Boutique team! Thank you very much for your review - we are glad to hear that Theme Updater is part of your theme's update process! All the best, Out of the Sandbox

5 / 5 Share

May 15, 2025

This is my first time using this and my experience has been great. The service team goes above and beyond to help and they are quick to answer questions.thank you for all the support!

Using app

1 day

Total reviews

17

Average rating

5.0

Developer Reply

Hi The802Gypsy team! Thank you very much for your review - we are always happy to hear about how Theme Updater has improved the theme update experience, and are happy to hear that our support team was able to jump in and help out! All the best, Out of the Sandbox