Theme Updater & Backups | OOTS
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I have been supported by Euwi who has been incredibly helpful. I used the app which was good but it did not transfer all of my custom coding! However, I reached out to customer support and received great support from Euwi! Having a human available to actually address your technical issues is always preferable and very much appreciate the help he provided
Great product!
Hi SNOBGIRLS.com team! Thank you very much for your review - we are so glad that Theme Updater is part of your Shopify experience! All the best, Out of the Sandbox
I was able to easily update my customized Out-of-the-Sandbox theme, which had made me nervous after spending so much money to customize the theme. There was some odd coding left behind on the screen after the AI update, but I reached out to the team, who was able to quickly remove the random code for me. I'm quite pleased with the app and the service.
Hi Sunny Studio Stamps team! Thank you very much for your review. Updating your Shopify theme can be challenging, and this is exactly why we built the Theme Updater app. Keeping your theme up to date should be easy, and with Theme Updater, it is! All the best, Out of the Sandbox
Super easy to use for theme update.
Very helpful in updating our Turbo Theme, which has proven to have worked very well for our business for the last 10+ years.
Hi The Alley Exchange, Inc team! Thank you very much for your review. Very happy to hear that our Turbo theme and Theme Updater app have been part of your Shopify experience for the last 10+ years! All the best, Out of the Sandbox
Support responds promptly and helps as best as they can even if sometimes beyond scope. Very happy.
Hi KXKS. Australia team! Thank you very much for your review - we are so glad that our Theme Updater was able to help keep your theme up to date, and that our support team was able to assist. All the best, Out of the Sandbox
I uninstalled, because I don't have enough customers to justify paying this price a month. You might want to do a tier for this pricing on shopify stores that are not bring the customers in right away.
Hi Western Border and Co team! Thanks for the feedback on our app. Let us know by reaching out to [email protected] if you have any specific recommendations for us. We are always looking for ways to make our app the best it can be! All the best, Out of the Sandbox
Total disaster. I even purchased the "Theme Updater & Backups" app to update to the latest version (v9.5.1), but the core issues remain. The most game-breaking bug is the inventory logic. When a customer tries to add more items than what's in stock, the entire site simply FREEZES instead of showing a proper message or limiting the quantity. This is a basic e-commerce function that even a free theme handles easily. I tested this on a fresh, unedited template, and it still fails. This proves it's not a customization error; it's a fundamental flaw in the theme's core code. My homepage and collection pages are a mess, and I am losing sales because of these technical glitches. Do not waste your money on this theme if you need a professional, functional store.
Hi SaltTree team! Sorry to hear that you are having trouble with your Shopify theme! I can see in the ticket you opened with our Support team, that we have been in contact with you numerous times, and there are two agents who are currently working to assist you by troubleshooting your concerns. The best way for us to support you is through the ticket, and there has been less than 1 hour between replies. It looks like our latest reply was sent to you yesterday, and we look forward to hearing back from you so we can work with you on this issue. All the best, Out of the Sandbox
With all our code this would be super time consuming. This app is works perfect. A solid team behind it.
Hi Barreletics team! Thank you very much for your review. We are very happy to hear that the Theme Updater app was able to help update your customized theme and keep it up to date! All the best, Out of the Sandbox
Amazing company! They gave product support on Christmas Eve! I am blown away by how professional and responsive they are. I have been using their Turbo theme for many years and have just added this updater app but it is great just like their themes. Highly recommended!
Hi Biographie team! Thank you very much for your review! We are always available to jump in and help, and are glad to hear that Theme Updater is part of your Turbo theme's update process. All the best, Out of the Sandbox
It is working great until now. I have been using around a year.
Hi Cornier team! Thank you very much for your review! We are glad to hear that Theme Updater is part of your Dawn theme's update process, and that you have successfully been using Theme Updater to keep your store up to date for a year! All the best, Out of the Sandbox
Hi BudMates.no team! Thank you very much for your review! All the best, Out of the Sandbox
This app works well and has been able to copy most of our customizations to the new theme after an update. However, we've found that not all customizations are able to be copied, so we still have to have a developer help with theme updates, in order to keep all our customizations.
Hi Planted Technology team! Thank you very much for your review! All the best, Out of the Sandbox
trash app with minimal to no options. These sections should be standard if anything. Out of the Sandbox is pure outdated garbage
Hi RETTRO team! Shopify's move to Online Store 2.0 does add a few additional steps to the process in the initial update to 2.0, but the good news is that this is a 1-time update, and allows you to start fresh. This means you can do away with all the old code in your theme from old apps and customizations that can be slowing down your theme, and gives you the chance to move to Online Store 2.0 and take advantage of all the great features that have been introduced to your theme! We appreciate that this can be a complicated process, and that is why our support team is here to help. Third party customizations that are added to the theme's code are always tricky to navigate, and I am glad that we were able to provide with you the correct information to help you update to the new theme version! All the best, Out of the Sandbox
J’utilise Theme Updater & Backups depuis plusieurs mois et j’en suis très satisfait. La mise à jour du thème se fait en quelques clics sans perdre mes personnalisations, ce qui me fait gagner énormément de temps. Les sauvegardes automatiques sont un vrai plus pour travailler en toute sécurité. Le support est réactif et professionnel. Je recommande cette application à tous ceux qui utilisent un thème premium Shopify !
Hi EasyGusto.fr team! Thank you very much for your review! All the best, Out of the Sandbox
Outstanding customer service! Thank you!
Hi Riley's 66 LLC team! Thank you very much for your review - we always strive to have the best support experience! All the best, Out of the Sandbox
Quite handy for updateing.
Hi eHobbyAsia team! Thank you for your review, and we are so happy to hear that Theme Updater is part of your Superstore theme's update process. All the best, Out of the Sandbox
We have an old Parallax theme which has limited functionality, so we got the app to add the FAQs to our product pages. I was able to add it to the product pages and it works if you want to add generic FAQs to the pages. However, to get product specific FAQs on each product page you need to add individual metafields for the sub-titles, then each question & each answer. We have close to 100 products so that means hundreds of metafields. Would great to see this feature added.
Hi Canine Spirit Australia team! Thanks for the review and feedback on our Theme Sections - we are always looking for ways to improve our Theme Updater app, and this is a valuable insight! All the best, Out of the Sandbox
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