All reviews

Rating Breakdown

  • 5
    57% (151 ratings)
  • 4
    8% (20 ratings)
  • 3
    3% (8 ratings)
  • 2
    5% (13 ratings)
  • 1
    27% (71 ratings)

Reviews with Text

  • 95% (250)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2018

Works great as designed most of the time. You might find that some apps, judge.me or easy tabs, require you to click an install button again to request some code to be entered. But as far as saving you the hassle of entering all your theme settings every time you update the theme, this does that for you, saves me about 2 hours of work each time which is well worth the price. And their customer service is quick to respond.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2018

Does exactly what is says it does on the tin - great customer support also.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

4 / 5 Share

Feb. 1, 2018

Very handy! But a bit unclear which customizations are taken care of..

Using app

9 months

Total reviews

11

Average rating

4.5

5 / 5 Share

Jan. 16, 2018

Worked perfectly for me on my Turbo theme update. Great app. What a time saver! This app is one of the reasons I went with Out of the Sandbox for my theme.

Store

Burnish

Using app

21 days

Total reviews

9

Average rating

5.0

2 / 5 Share

Jan. 7, 2018

I have used the updater app only twice, and twice was just too much, I even got the pro version, which by the way doesn't give you anything more other than an email saying there is an update. I am sure many others who use shopify also use other apps and if you do you will find that the theme updater does not bring the custom code from those other apps over!!! I have spent two weeks working with the other apps support just to get the theme to work as my live store. I won't install an update again unless it is a critical update! BTW, support is slow slow slow to respond, and much of the time it seems like an automated message with the same info, don't customize your theme if you want the theme updater to work!

Using app

Over 1 year

Total reviews

13

Average rating

4.5

5 / 5 Share

Nov. 15, 2017

Since by default Shopify provide no automatic (or manual) way to run updates on your installed theme, this theme updater app by Out of the Sandbox is a godsend. We have used it 3 times to upgrade our Responsive theme and LOVE it. When you run the app, the update is installed as a new unpublished theme - so you have ample opportunity to ensure everything is A-OK before publishing. You will find that there are tweaks to be made after the update, you will not get a 100% match, however the alternative (without the app) is hours and hours of manual work to re-set your store settings. In our experience the app has undergone substantial improvements since we first used it. With our last run (26th October 2017, upgrading to Responsive 6.2.2), we had very little re-work to do. Languages changes did not come across, our footer and home page needed a few tweaks, that was about it, we were published within an hour!

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 10, 2017

I used this app last week to upgrade the Turbo theme on my store. It worked, but it did not transfer much of the configuration or any of the tweaks to the original theme. I still had to spend a few hours re-configuring my stores homepage and collection and product configurations, so not sure if it actually helped or not.

Using app

About 1 year

Total reviews

38

Average rating

4.7

1 / 5 Share

Nov. 1, 2017

Unfortunately they're not doing thorough enough testing on these "updates" which have broken features which will cause you more work to go through and fix. Shame really. I used it for my last cart update but a lot of updated features such as typography didn't match up like my previous theme causing me to have to go into CSS to fix where with the previous they were properly linked within the dashboard. Other images issues as well has caused me to abandon this app because you'll end up having to do more work to find the bugs that they've missed.

Using app

About 1 year

Total reviews

16

Average rating

3.0

1 / 5 Share

Nov. 1, 2017

We used the updater. Now we have no access to the theme at all. It just times out and we cannot do anything. I cannot imagine a worse situation. There is no telephone number to call. No support. Nothing.

Using app

About 4 hours

Total reviews

7

Average rating

3.3

1 / 5 Share

Oct. 16, 2017

Using app

10 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 25, 2017

Really good app. En nuestra floristeria online en Barcelona va genial.

Using app

5 months

Total reviews

3

Average rating

5.0

3 / 5 Share

Aug. 26, 2017

I like out of the sandbox, I paid a 3 figure sum for one that almost instantly became outdated and could not be updated without building it from scratch (edits + custom code, over 10 hours work) and am now finding alot of customers are seeing products as out of stock when they are in fact still available, so is now costing me money and I am forced into choosing spending 10+ hours making what I already have or spend another 3 figure on a newer theme. So I emailed in. Their response "upgrade and spend 10 hours making what you have, or buy a shiny new theme" so zero offer of help or support.

Using app

10 days

Total reviews

8

Average rating

2.9

5 / 5 Share

July 17, 2017

Great app and we are really glad to have this available for our Parallax theme. Unfortunately, upgrades and how to get them installed were not on my roadmap when I was shopping for a theme. I cannot believe that we overlooked such an important feature. Out of the Sandbox themes are incredible for all the fine details they offer with so many large and small touches that other themes would require hiring a developer. With OOS they are standard with customer service second to none. So we love our theme, but then realized we really needed to upgrade our Parallax 2.4 to the new 3+ versions with added features. Enter the Theme Updater...what a time saver and it worked incredibly well. We had just a couple custom items we needed to redo, but now that we are on 3+ this should not be an issue again. This truly is an invaluable product and it's free! Kudos to Out of the Sandbox for helping its customers.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 6, 2017

So far this has worked pretty well with our heavily customized Turbo 2.1 Update. We had extensive customization in a few files but they were easily fixed by hand. Will definitely continue using.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2017

This app works perfectly! Carries over customizations perfectly. We have updated twice since installing and have had no problems at all.

Using app

7 months

Total reviews

19

Average rating

4.8

5 / 5 Share

June 30, 2017

This app is the next step in the world domination by Out of the Sandbox. Why do I say this? Well, to start, they have the very best themes. I've owned two. Second, they have the very best support. Patient, informative, and helpful. Now, the Theme Updater app solves the single biggest problem for those of us who dig into the CSS and Liquid to modify our themes: It automatically preseves your code changes. The fact that there's a theme updater app in the first place is pretty darned amazing. But I've tried it, and it really works. This app preserves your code changes when updating. (when "updating", it really just downloads an updated copy to your dashboard, so you can double check that all is OK before publishing) Knowing all this, there's really no reason not to get an OOTSB theme. Great work!

Using app

9 months

Total reviews

12

Average rating

4.8

5 / 5 Share

April 28, 2017

Theme updates are one of the largest development task requests we receive, not only is it a large costly task it is meticulous and requires thorough checking and testing to ensure the updates are done correctly and without issues. To be honest, our theme update service is not a job we enjoy doing but realise the value and importance of updates to store owners, we offer this service as we are OOTS partners and also realise the importance to help them. The ground-breaking new functionality of this app which allows you to bring over customizations to your up to date theme is incredible, to say the least, and is something that now further widens the gap between OOTS and other theme providers. In order to take advantage of the new functionality you will need to be on Turbo 2.0+, Parallax 3.0+, Retina 4.0+, Mobilia 5.0+ or Responsive 6.0+ Congratulations OOTS, we are actually happy that our theme update service will become obsolete. You guys rock!!!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2017

Makes life easier with this app. Definitely recommended if you use Out of the Sandbox themes. Although you need to be aware that any custom installations/modifications of the html code will be removed if you update. So make sure to save and compare.

Using app

4 months

Total reviews

26

Average rating

4.9

3 / 5 Share

Jan. 16, 2017

it's good for the store with less customizations, not for us. I saw my store is totally difference in the new update theme. I don't think I can use it.

Using app

23 minutes

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 4, 2016

WOW! Great thinking Out of the Sandbox Team. I was preparing for the daunting task of rebuilding my website after an theme upgrade and then discovered you had developed this. Thanks so much!

Using app

24 days

Total reviews

3

Average rating

5.0