Tidio ‑ Live Chat & AI Chatbot
Free Trial
Rating
4.6
feedback
1,966
chart
#291
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
4%
-
Less than a month
20%
-
Less than a year
50%
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More than a year
23%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the effectiveness of the AI chatbot in reducing staff time and generating sales, as well as the responsive customer service team. However, negative themes include issues with pricing, upselling tactics, poor user experience, and difficulties in canceling the service. Some users also mentioned problems with support responsiveness and functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 14, 2025
always ask you to upgrade plan. very limited on line chat customer q'ty . DON'T RECOMMEND
Thank you for leaving your feedback. I'm sorry to hear you feel this way. Our Support Team member has reached out via email, we would love to make things right. Your understanding will be appreciated.
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