Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#375
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
20%
-
Less than a year
52%
-
More than a year
22%
Reviews Summary
The reviews for the Tidio Shopify App are mostly positive, highlighting the excellent customer service, user-friendly interface, and helpful AI chatbot. Users appreciate the quick response times from support, the ease of setting up and customizing chats, and the overall efficiency in managing customer communication. However, there are some negative reviews mentioning issues with pricing confusion, slow support responses, and difficulties in using certain features like email forwarding and chatbot settings.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 6, 2024
Nov. 3, 2024
Hard to use
Hi! I'm sorry to hear that you're having trouble. Typically, setting up Tidio takes around 30 minutes. I'd be glad to guide you through the process during a brief call. I'll send you an email soon with more details. Olek - Tidio
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