Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#376
All reviews
Rating Breakdown
Review RSS Feed
Nov. 6, 2024
Nov. 3, 2024
Hard to use
Hi! I'm sorry to hear that you're having trouble. Typically, setting up Tidio takes around 30 minutes. I'd be glad to guide you through the process during a brief call. I'll send you an email soon with more details. Olek - Tidio
Nov. 1, 2024
pensé que era más fácil
Thank you for the review -- in case you require assistance from our end, please contact us at [email protected], we will be there to help.
Oct. 31, 2024
I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.
Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.
Oct. 28, 2024
every store needs a chat function and this one is great with good support
Hello there, this review made our day!
Oct. 25, 2024
Super application qui gère tout en un
Thank you so much for your feedback!
Oct. 20, 2024
Requests are getting lost - I have them coming from the help email to open a ticket, but once the email gets forwarded, it gets lost where it cannot be found. Do not have expectations that support will help you - it is very slow to get a response, and the responses are not helpful, nor are they live. Do yourself a favor and do not use this
Hi, I'm really sorry to hear about your experience. Our team worked hard to identify and fix the problem you faced. Unfortunately, we couldn't completely assist you since the app was removed before we could pinpoint the issue. It's possible that the problem might have been related to the forwarding rules in your email client, not Tidio itself. I'd really appreciate the chance to give it another try and fully troubleshoot this for you. Thank you, Olek - Tidio
Oct. 18, 2024
Vielen Dank an den Support Miguel unter anderem die bei offenen Fragen geholfen haben. Alles in allem eine App die ich weiter empfehlen kann.
Oct. 8, 2024
A superb customer service team, very patient in helping me out with my issues.
Hello there, your review truly made our day! :)
Oct. 2, 2024
Always a help. Thanks so much.
Thank you very much for your feedback!
Sept. 27, 2024
So far it is good
Thank you for the feedback,we're glad you like Tidio so far and let's hope it stays that way!
Sept. 23, 2024
Miguel is very helpful, calm and friendly and professional
Hello there! Thank you for your feedback regarding Miquel, he's indeed the best! :)