Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,141
chart
#120
All reviews
Review RSS Feed
Aug. 13, 2025
I love how easy Tidio is. It was a breeze to setup in the first place years ago and when I want to tweak anything, it's easy as. The tech support team are also easy to deal with and that's why I highly recommend Tidio.
Thank you so much for your review! 🌟 We’re thrilled to hear you had a great experience with Tidio. Your feedback means a lot to us and motivates our team to keep improving every day. If you ever have any questions or need support, we’re always here to help.
Aug. 13, 2025
Tidio is very easy to use and intuitive. The interface is clear, and setting it up was quick and simple. It makes communicating with customers smooth and efficient.
Thank you for your feedback! We’re glad to know you find Tidio intuitive, with a clear interface and quick setup. It’s great to hear we’re helping make your customer conversations smooth and efficient.
Aug. 13, 2025
We are very happy with Tido, and as we have grown as a business they have easily grown with us. We have gotten to the point where the Lyro AI agent and flows are quite helpful to managing support.
Thank you! We’re thrilled to hear Tido and Lyro AI have grown alongside your business and are helping streamline your support.
Aug. 13, 2025
Buena solución para gestionar los chats en la tienda online y redes sociales. Centraliza todo el esfuerzo de atención al cliente en un solo canal
Thank you so much for your review! It means a lot to us.
Aug. 13, 2025
We love this chat for our store. It is super easy to use and helpful.
Thank you! It's great to know that you love Tidio in it's simplicity and helpfulness.
Aug. 13, 2025
This app has been a total game changer for our business. Connecting with customers in real time has helped us close three times more sales. The built-in tools make it easy to see exactly which pages customers are viewing, so we can jump in at the right moment. Even when we’re away, the offline features let us keep things running smoothly—whether we’re taking a quick break or a half day off.
Thank you for your kind words! We’re thrilled to hear our real-time chat and visitor-view features are helping you boost sales and that offline mode keeps you covered even when you’re away.
Aug. 13, 2025
Tidio has been a fantastic addition to our business. Their support team is always quick and super helpful, making the experience seamless. The live chat resolves most customer issues in real-time, keeping everything running smoothly. Highly recommend!
Thank you so much for your kind words! We’re happy Tidio is making a positive impact on your business, and we’ll keep striving to provide speedy, seamless support.
Aug. 13, 2025
Tidio is great and very convenient. The AI agent is an awesome feature, especially for chats you get after store hours and it can automatically answer the common questions, which saves us a lot of time.
Amazing! Thank you for your thoughtful review! Olek - Tidio
Aug. 13, 2025
Overall we like it. The AI chat is awesome and has improved our time to respond with customers, however the email helpdesk functions are very basic. Its getting better slowly but surely. Hopefully with time they will beef up the capability so we are staying with it.
Thank you for sharing your review! We’re putting a lot of effort into improving the helpdesk and would greatly appreciate any additional feedback you may have. Olek - Tidio
Aug. 13, 2025
A chat solution that’s quick to install and easy to manage Free option that’s actually useful Easy setup (no coding headaches) Possibility to scale with AI/chatbot features Good customer service & integrations
Wonderful, thank you for a thoughtful review!
Aug. 13, 2025
love this app . its made us lots of sales and has lots of options. the online support is great too!
Thank you! This means a lot to us. Olek - Tidio
Aug. 13, 2025
Lyro is pure genius. It took just a few hours to update it with learning sources on my website and after multiple tests, its been consistently resolving inquiries satisfactorily. I can't wait to scale and watch this really take control of my workflows.
Amazing! Thank you for your review. I hope we will grow together! :) Olek - Tidio
Aug. 13, 2025
Tidio is an excellent chat app. Easy to use Integrates with other chat channels like Meta Integrates easily with review software like Judgeme been using it a few years now
Amazing, we're proud to be working with you for so many years! Olek - Tidio
Aug. 13, 2025
This app is really helping us generate actual sales! We've been using it for a short time, and the results are truly amazing!
Thank you! We hope we will be your app of choice for years to come!
Aug. 12, 2025
Love how user friendly this is and never missed a notification! Hopefully, will have internal notes in chats too
Thank you so much. The internal notes feature is going to be released within a week or so. :) Olek - Tidio
Aug. 12, 2025
Wont lie, possibly the best app we have had on shopify. Soooo good.
Thank you! This mean a lot to us! :) Olek - Tidio