Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
Nov. 28, 2025

Very good app that is updated and answers my clients needs.

Store Using app Total reviews Average rating
Sportura About 1 year 3 5.0
Developer Reply

Thank you a lot for the amazing feedback!

5 / 5 Share
Nov. 28, 2025

Helping a lot with decreasing volume

Store Using app Total reviews Average rating
Circular About 1 month 4 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
Nov. 27, 2025

Very easy to use.

Store Using app Total reviews Average rating
Lisa&Co. 16 days 4 5.0
Developer Reply

Thank you so much for the 5 stars — we really appreciate it!

5 / 5 Share
Nov. 27, 2025

It's a great tool for boosting the sales! Loved seamless integration with Klaviyo via export to Shopify. If anything, I wish they had more flexible customization settings - having only one color for the chat button, home header area and message bubbles - is rather limiting.

Store Using app Total reviews Average rating
Eden Garden Jewelry™ About 6 years 8 5.0
Developer Reply

Thank you so much for your feedback! It really means a lot to us:)

5 / 5 Share
Nov. 26, 2025

We just started using it.... I can't explain why we didn't decided to use it earlier. We tested different solutions but Tidio seems to be most complex and complete solution for our business. Highly recommended app.

Store Using app Total reviews Average rating
SKALARKI electronics Ltd 7 months 2 3.0
Developer Reply

Thank you! We're glad our service is helping your business.

5 / 5 Share
Nov. 26, 2025

Store Using app Total reviews Average rating
Tactical Gear Junkie 3 months 11 4.8
Developer Reply

Thanks a ton for the 5 stars! Your support means a lot.

5 / 5 Share
Nov. 26, 2025

It has help reduced a lot of common queries without any human interaction we really enjoy this product

Store Using app Total reviews Average rating
SkullCandy About 1 month 7 5.0
Developer Reply

Thank you! We're happy to hear everything’s working great for you.

5 / 5 Share
Nov. 25, 2025

So far so good

Store Using app Total reviews Average rating
Seed Cube 15 days 1 5.0
Developer Reply

Thank you so much for the review!

5 / 5 Share
Nov. 25, 2025

Store Using app Total reviews Average rating
tellastar.se 6 days 1 5.0
Developer Reply

Thanks a ton for the 5 stars! Your support means a lot.

5 / 5 Share
Nov. 25, 2025

Store Using app Total reviews Average rating
GN Universe 6 months 5 5.0
Developer Reply

Thank you for your 5-star rating!

5 / 5 Share
Nov. 23, 2025

Great app

Store Using app Total reviews Average rating
Jyker USA 10 months 3 5.0
Developer Reply

Thanks so much! We're glad you're enjoying Tidio!

5 / 5 Share
Nov. 20, 2025

Tidio has been a great addition to my Shopify store. The setup was super quick, and the live chat + automated replies make customer support so much easier. The interface is clean, and everything works smoothly with Shopify. Really helpful app and highly recommended!

Store Using app Total reviews Average rating
Moneyclip.com 17 days 2 5.0
Developer Reply

Thank you so much for sharing your thoughts! It's so great to know that Tidio supports your business so well in so many areas!

5 / 5 Share
Nov. 20, 2025

Tidio is the Best chatbot in the world!!!!

Store Using app Total reviews Average rating
Pallavi Arts 3 months 2 5.0
Developer Reply

Thank you so much for the kind review!!!

5 / 5 Share
Nov. 19, 2025

It gives you affordable, AI-powered customer communication. Helps to streamline workflow.

Store Using app Total reviews Average rating
Savile Row Company About 1 year 12 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
Nov. 18, 2025

Tidio has been very helpful for my store Liquid Gold 1 Therapy Oil.

Store Using app Total reviews Average rating
LiquidGoldOne Over 1 year 1 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
Nov. 17, 2025

The best AI livechat out there is TIDIO, I wish they can make their plan a little more affordable, however I love it as its the best app to collect emails via the interactive bot.

Store Using app Total reviews Average rating
Robin Ruth About 3 years 17 4.6
5 / 5 Share
Nov. 17, 2025

Arbeiten jetzt seit fast einem Monat mit Tidio und Lyro Chat AI und sind begeistert. Einfaches übersichtliches Dashboard, schnellen Einarbeiten und der Mehrwert der 24/7 Erreichbarkeit für unsere Kunden ist einfach mega.

Store Using app Total reviews Average rating
AUTOGAR® - Engineered for Motion About 1 month 1 5.0
Developer Reply

Thank you for the review!

5 / 5 Share
Nov. 14, 2025

La app Tidio me ha ayudado a que mis clientes aprovechen cupones de descuento y dejen su correo electrónico.

Store Using app Total reviews Average rating
Ziva - Sleep products About 6 years 1 5.0
Developer Reply

Gracias!

5 / 5 Share
Nov. 13, 2025

We’ve been using Lyro AI through Tidio on our Shopify store and it’s already taken a huge load off of customer service. It handles the bulk of repetitive questions about shipping, orders, and meal details so our support inbox stays way cleaner. Training it on our FAQs and pages was straightforward and ongoing, and customers get fast, accurate answers even after hours. Overall it feels like having an extra support rep who never sleeps and keeps getting better the more we use it. It's also a great lead generation tool and they're still innovating.

Store Using app Total reviews Average rating
Hummus Fit Over 3 years 3 3.7
Developer Reply

Thank you for your feedback - we're glad Lyro helps you that much!

5 / 5 Share
Nov. 12, 2025

Great AI customer service. Does everything we need it to.

Store Using app Total reviews Average rating
MyOva 15 days 8 5.0
Developer Reply

Thank you so much for the kind review! We're happy to know that Tidio does everything you need it to:)

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