Tidio: AI Chatbot & Live Chat
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Tidio has truly transformed the user experience on our Shopify webstore - answering most of the queries without agent intervention, we are just starting to earn all of the powerful features that will transform our interaction with potential and existing customers - highly recommend !
Thank you for your feedback, it's great to hear how Tidio helps you!
The AI Chatbot saves us soooo much time answering all the common questions about my products. My team was doing it over email and it would take up ALOT of our day. Now that we've input the knowledge, the AI system answers all the simple questions so easily.
That’s fantastic to hear! Automating those repetitive questions really does free up your team to focus on the more complex, high-value interactions—where human creativity and problem-solving shine!
Easy to use, and helpful for our user experience
Thank you for the feedback!
Great! Im very satisfied!
Awesome to hear everything’s working great! Thanks for your support!
From day one I was pleasantly surprised at the performance of my chat box using Tidio. Truly the platform of choice.
So glad Tidio is making a difference for you — thanks for sharing!
This was super easy to set up and is very user friendly exactly what I was looking for.
We really appreciate your support — it means a lot to our team!
Setting up Tidio was incredibly easy. The installation took only a few minutes, and the chat widget integrated seamlessly into our Shopify site. I was impressed by how intuitive the dashboard felt — clean, modern, and simple enough for any team member to use without much training.
Your review made our day — thank you for being part of the Tidio community!
Great app! only been using a week and already love it!
Thank you for your kind words, we hope you will enjoy Tidio more and more!
amazing solution, the best one for shopify chat
Your feedback made our day!
excelente
Thank you so much for your review!
Thanks a lot for the 5-star review!
Application fluide, idéale pour répondre avec précisions et réactivité à des clients particuliers ou professsionnels. Mieux que ZENDESK, et plus ergonomique.
We appreciate your amazing review!
The best part is that Tidio combines live chat with automated chatbots. When I’m not online, the bot answers basic questions about shipping, delivery times, or returns. This saves a lot of time and still gives customers quick answers.
the best app
Big thanks for your review — your support means a lot!
Super Tool!
We appreciate your trust in Tidio — thanks for the love!
Still trying out the app..and so far so good. So easy to use and makes a better customer experience. Highly recommend.
Thank you very much for your review! It's great to know that you find Tidio easy to use so far, but do not hesitate to reach out in case you need any guidance.
Great for putting everything for customer service in one place.
Thank you so much for your 5-star rating!
Setting up the integrations with your different platforms is easy and straight forward. It helps if you set up a knowledge base, but it's not required. The system will actually identify questions it doesn't know the answer to and attempt to answer them based on responses you provide to customers through the platform. It will ask you to review additions to the knowledge base as new questions and answers are discovered. The AI responses feel more natural than a lot of other AI tools I've seen. The responses become tailored to your environment pretty quickly, too. Overall, great product.
Great app. Easy setup. Fair Price
Thank you so much for the review!
Thank you for the 5-star review!
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