Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
Oct. 22, 2025

Tidio is great! We are a small business and it gets the job done with we need as far as communicating with the customer. I would definitely recommend to another business :)!

Store Using app Total reviews Average rating
Poppy's of Atlanta Over 2 years 4 5.0
Developer Reply

Thank you so much for this great review!

5 / 5 Share
Oct. 22, 2025

top molto utile lo uso da anni e mi trovo bene

Store Using app Total reviews Average rating
EXTREME ITALIA s.r.o. About 2 months 1 5.0
5 / 5 Share
Oct. 22, 2025

Zeer tevreden over Tidio.

Store Using app Total reviews Average rating
XXLnutrition Almost 4 years 5 5.0
Developer Reply

Thank you so much for your kind review!

5 / 5 Share
Oct. 21, 2025

Great platform with an excellent app — much better compared to other competitors.

Store Using app Total reviews Average rating
Urbandi About 1 year 2 5.0
Developer Reply

Thank you for the feedback! It’s rewarding to hear :-)

5 / 5 Share
Oct. 19, 2025

Tidio is saving us a lot of time. Still some figuring out and configuring, but it's a very powerful tool for us.

Store Using app Total reviews Average rating
Wrist Outfitters 6 months 2 5.0
Developer Reply

Thank you so much for sharing your experience! We know that getting everything configured just right can take a little time, so please don’t hesitate to reach out if you need any help or have questions along the way.

5 / 5 Share
Oct. 19, 2025

Great tool

Store Using app Total reviews Average rating
Arka 10 months 5 4.8
Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you find our tool helpful.

5 / 5 Share
Oct. 19, 2025

This App has been an amazing time a savour as a solo buiness owner in supporting me with my customers.

Store Using app Total reviews Average rating
Cannafrica Claremont 27 days 1 5.0
5 / 5 Share
Oct. 18, 2025

Store Using app Total reviews Average rating
Balfour Atelier 7 months 2 5.0
Developer Reply

Thank you for your 5-star review!

5 / 5 Share
Oct. 16, 2025

Great app! very useful

Store Using app Total reviews Average rating
Essenze G. Over 5 years 1 5.0
Developer Reply

Thank you so much! We appreciate your feedback.

5 / 5 Share
Oct. 16, 2025

GREAT APP

Store Using app Total reviews Average rating
Music Experience Over 8 years 1 5.0
Developer Reply

Thank you for sharing your positive experience! — we’re always here to make things easier and better for you.

5 / 5 Share
Oct. 15, 2025

A great app overall. Reduced a lot of the redundant work we did.

Store Using app Total reviews Average rating
Sweet Zzz Official About 3 years 5 5.0
Developer Reply

Thank you for the amazing feedback!

5 / 5 Share
Oct. 14, 2025

good website

Store Using app Total reviews Average rating
Hollandse dingen 3 months 1 5.0
Developer Reply

Thank you very much for your 5-star rating!

5 / 5 Share
Oct. 13, 2025

Tidio is learning constantly and improving. In the first few weeks we needed to follow and step in a few times, but now, after 3 months - it is handling all the customer service on its own! It is amazing how much time and stress it takes off!

Store Using app Total reviews Average rating
Snappyfy 7 months 4 5.0
Developer Reply

Thank you so much! 💙 We’re thrilled to hear Tidio is now handling your customer service smoothly and saving you time — that’s exactly what we aim for!

5 / 5 Share
Oct. 13, 2025

Love this App so much!!!

Store Using app Total reviews Average rating
C&F Creation 8 months 7 5.0
Developer Reply

Thank you so much for your kind words!

5 / 5 Share
Oct. 13, 2025

Application très utile au quotidien pour gérer le SAV est l'outil IA est d'une qualité rarement vu ailleurs.

Store Using app Total reviews Average rating
Celims France About 1 year 1 5.0
Developer Reply

Thank you very much for rating Tidio!

5 / 5 Share
Oct. 12, 2025

Tried 3 different CS softwares, this is the best so far

Store Using app Total reviews Average rating
EVniculus 17 days 5 5.0
Developer Reply

Thank you so much for your review! It's great to know that you have chosen Tidio over other apps.

5 / 5 Share
Oct. 10, 2025

Me encanta esta aplicacion! La tasa de conversion es alucinante!!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your kind words! It's great to know that you are loving the app, and the conversion rate is so good.

5 / 5 Share
Oct. 10, 2025

Good app easy to setup and lots of options for setting up conversation flows only thing i would like to see an improvment for is to notify via email faster once the bot get stuck or if the user askes to speak to a human

Store Using app Total reviews Average rating
Handrails Direct 2 months 1 5.0
Developer Reply

Thank you so much for sharing your feedback! 🙏 Currently, Lyro is designed to collect visitor details and automatically hand off conversations to live chat or ticket when a user asks to speak with a human. We’ve reached out to review your case and make sure everything is working as expected. Your input really helps us improve Lyro’s responsiveness for future updates! 💙

5 / 5 Share
Oct. 10, 2025

Store Using app Total reviews Average rating
Beet It Sport 7 days 1 5.0
Developer Reply

Thanks so much for the review! We really appreciate your support and are glad to know you’re enjoying Tidio! 💙

5 / 5 Share
Oct. 9, 2025

Great so far. I really like the app

Store Using app Total reviews Average rating
iBOLT Mounts 10 months 3 5.0
Developer Reply

Thank you very much for your review! We're happy to hear that you're enjoying Tidio so far.

Previous Page 15 of 52 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.