Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,239
chart
#77
All reviews
Review RSS Feed
Oct. 6, 2025
Very useful. i run this store for a client and it has helped with customer service massively
That’s awesome to hear! 🎉 We love knowing Tidio is making a real difference for you and your clients.
Oct. 6, 2025
Tidio has been a great addition to our store. The setup was quick and integration with Shopify was seamless. The live chat helps us connect instantly with potential customers, and the AI chatbot does a solid job at handling common questions automatically — saving our team time. We especially like how customizable the chatflows are — it feels more human than most chatbot tools we’ve tried. The dashboard is clean, and their support team is responsive. If you’re running a small to mid-sized store and want a simple way to boost engagement and conversions without hiring more staff, this is worth installing.
Oct. 5, 2025
TIDIO has been very easy to use and dynamic! We love it and it is helping us and our customers!
Thank you so much for your kind words! We're thrilled to hear that you love Tidio, and that it helps you and your customers.
Oct. 5, 2025
We have been using Tidio for 5 years. It has generated us 1000's of dollars in returns and we love the ease of use.
Thank you so much for posting your review! It's fantastic to know that you've been with us for so long, and that Tidio generated such a great income for your business.
Oct. 4, 2025
Tidio has been very helpful for our business and has been exactly what we needed to stay on top of customer inquiries in real time and provide the best service possible.
Thank you so much for your kind review! It's great to know that Tidio is a perfect fit for your needs.
Oct. 3, 2025
Best live chat app ever.
Thank you so much for rating Tidio!
Oct. 2, 2025
We've been using Tidio for years. It's a must have to build customer confidence. Adding Lyro has been amazing. It does a better job than we do when answering questions. We love it.
Thank you very much for your kind review! It's great to know that Tidio helps building your customers confidence, and that you love Lyro:)
Oct. 2, 2025
I got the app as it was recommended to me, specifically the AI Live Chat, Lyro. I am enjoying working with the app, as it is easy to use and reduces the time spent responding to customers. It is interesting to see how Lyro is learning more about our business. Give Tidio a shot. You'll be pleased you did. Waggy Tails, The Visionary Pet Team.
Thank you for the 5-star review! 💙 We’re so glad Lyro is helping save time and learning more about your business — your trust means a lot to us! 🚀
Oct. 1, 2025
Thanks so much for the 5 stars! 💙 We’re thrilled to know Tidio is working well for you.
Oct. 1, 2025
VERY QUICK AND INTUITIVE CHAT BOX. I'VE HAD NOT PROBLEMS WITH THE BOX SO FAR.
Your support means a lot — thank you for the amazing feedback! 🌟 We’re glad you’re enjoying Tidio.
Sept. 29, 2025
Best
Huge thanks for the review! We love being part of your toolkit.
Sept. 27, 2025
It's making my life as a founder easier
Thank you so much for the review! It's great to know that Tidio makes your life easier.
Sept. 25, 2025
app parfaite pour les besoins de ma boutique, service client efficace et rapide, j'utilise depuis 5 ans.
Thank you so much for your wonderful review! Your loyalty over the past 5 years means the world to us, and we’re grateful to be part of your business journey. 🚀
Sept. 24, 2025
This app is amazing being able to communicate with customers when not online
Thank you! Being there for your customers, even when you're not online, can make a huge difference—and we're glad Tidio helps you do that. 🚀
Sept. 24, 2025
We’ve been using Tidio for our online store, and it has become an essential part of our business. We also have a physical shop, but Tidio feels like our second store online—we honestly couldn’t run without it.
Thank you for trusting us with such an important part of your business. We're here whenever you need us! 💙
Sept. 24, 2025
Il servizio funziona bene e AI Lyrio è molto utile. peccato il collegamento con Shopify solo con sitoweb in inglese
Thank you so much for the kind review! All stores can fully integrate with Shopify and enjoy our exclusive features. However, we’re still working on expanding product recommendations for stores with inventory in multiple languages. Your feedback is really appreciated and helps us improve Lyro further. Thanks again! 🙌
Sept. 24, 2025
très bon outils de tchat en ligne. je l'utilise pour mon site internet
Thank you for the great review! We’re glad to hear Tidio is working well for your website. If you ever need help or want to explore more features, feel free to reach out. 😊
Sept. 23, 2025
It has been super easy to set up and adopt after leaving an overpriced competitor. Their team has been very fast to help us with every need that we have had so far!
Thanks a lot! So glad the switch was smooth and our team could support you quickly — we’ve got your back! 🚀